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Department Stores

Large multi-floor stores offering a mix of fashion, beauty, home goods, and often gourmet food or dining options.

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Comprehensive Guide to Department Stores in Tokyo, Japan

Tokyo is a shopperโ€™s paradise, and its department stores are a quintessential part of the cityโ€™s retail culture. These stores are not just places to shop but also cultural hubs that offer a glimpse into Japanese hospitality, design, and culinary excellence. Below is a detailed guide to help you navigate Tokyoโ€™s department stores, including notable locations, shopping tips, and cultural considerations.


1. Overview of Tokyoโ€™s Department Stores

Tokyoโ€™s department stores, or "depฤto" (ใƒ‡ใƒ‘ใƒผใƒˆ), are known for their high-quality products, exceptional customer service, and wide range of offerings. They typically feature multiple floors dedicated to fashion, cosmetics, home goods, electronics, and gourmet food. Many also include art galleries, rooftop gardens, and fine dining restaurants.


2. Notable Department Stores in Tokyo

a. Isetan Shinjuku

  • Location: Shinjuku (3-14-1 Shinjuku, Shinjuku City, Tokyo)
  • Highlights:
    • Fashion: Known as the fashion mecca of Tokyo, Isetan Shinjuku offers high-end designer brands, Japanese fashion labels, and tailored suits.
    • Food: The basement food hall (depachika) is legendary, offering premium bento boxes, fresh produce, and international delicacies.
    • Price Range: Mid to high-end.
    • Tax-Free Shopping: Available for tourists with a passport.
  • Dining Options: The rooftop garden has casual dining, while the upper floors feature fine dining restaurants.
  • Tips: Visit the depachika during lunchtime to see the incredible variety of prepared foods. Itโ€™s also a great place to buy souvenirs like Japanese sweets.

b. Takashimaya Times Square

  • Location: Shinjuku (5-24-2 Sendagaya, Shibuya City, Tokyo)
  • Highlights:
    • Variety: Offers everything from luxury brands to everyday goods, making it suitable for all budgets.
    • Home Goods: Excellent selection of Japanese ceramics, kitchenware, and home dรฉcor.
    • Price Range: Mid to high-end.
    • Tax-Free Shopping: Available.
  • Dining Options: The upper floors house a variety of restaurants, including Japanese, Chinese, and Western cuisine.
  • Tips: The store is connected to Shinjuku Station, making it convenient for travelers.

c. Mitsukoshi Ginza

  • Location: Ginza (4-6-16 Ginza, Chuo City, Tokyo)
  • Highlights:
    • Luxury Shopping: Features high-end international and Japanese brands.
    • Cultural Goods: Offers traditional Japanese crafts, kimono fabrics, and tea sets.
    • Price Range: High-end.
    • Tax-Free Shopping: Available.
  • Dining Options: The rooftop terrace has a casual cafรฉ, and the upper floors feature Michelin-starred restaurants.
  • Tips: Ginza is a luxury shopping district, so expect premium prices. The storeโ€™s customer service is exceptional, with English-speaking staff available.

d. Seibu Ikebukuro

  • Location: Ikebukuro (1-28-1 Minamiikebukuro, Toshima City, Tokyo)
  • Highlights:
    • Fashion and Beauty: Offers a mix of affordable and high-end brands, as well as an extensive cosmetics section.
    • Food: The depachika is one of the largest in Tokyo, with a wide range of Japanese and international foods.
    • Price Range: Mid-range.
    • Tax-Free Shopping: Available.
  • Dining Options: The rooftop garden has family-friendly dining options, and the upper floors feature a variety of restaurants.
  • Tips: This store is less crowded than those in Shinjuku or Ginza, making it a more relaxed shopping experience.

e. Tokyu Department Store (Shibuya Scramble Square)

  • Location: Shibuya (2-24-12 Shibuya, Shibuya City, Tokyo)
  • Highlights:
    • Trendy Fashion: Caters to younger shoppers with trendy Japanese and international brands.
    • Technology: Features a section for the latest gadgets and electronics.
    • Price Range: Mid-range.
    • Tax-Free Shopping: Available.
  • Dining Options: The top floors have panoramic views of Tokyo and a variety of dining options.
  • Tips: Visit the rooftop observation deck for stunning views of Shibuya Crossing.

f. Daimaru Tokyo

  • Location: Tokyo Station (1-9-1 Marunouchi, Chiyoda City, Tokyo)
  • Highlights:
    • Convenience: Located right next to Tokyo Station, making it ideal for last-minute shopping.
    • Food: The depachika is famous for its beautifully packaged sweets and snacks, perfect for gifts.
    • Price Range: Mid to high-end.
    • Tax-Free Shopping: Available.
  • Dining Options: Features a mix of casual and fine dining, including sushi and tempura restaurants.
  • Tips: Great for travelers passing through Tokyo Station. Look for seasonal and limited-edition items.

3. Types of Products Offered

  • Fashion: High-end designer brands, Japanese labels, and casual wear.
  • Cosmetics: Japanese skincare and makeup brands like Shiseido, SK-II, and Kanebo.
  • Home Goods: Traditional Japanese ceramics, lacquerware, and modern home dรฉcor.
  • Electronics: Some department stores have sections for cameras, headphones, and other gadgets.
  • Food: Gourmet groceries, fresh produce, and beautifully packaged sweets in the depachika.
  • Cultural Goods: Kimono, yukata, tea sets, and calligraphy supplies.

4. Tax-Free Shopping

  • Eligibility: Tourists staying in Japan for less than six months are eligible for tax-free shopping.
  • Requirements:
    • A valid passport (with the entry stamp).
    • A minimum purchase amount of ยฅ5,000 (excluding tax) in a single store on the same day.
  • Process:
    • Look for the "Tax-Free" sign at the store.
    • Present your passport at the tax-free counter after making your purchase.
    • The tax (10%) will be deducted, and the items will be sealed in a special bag (do not open until you leave Japan).

5. Tips for Navigating Department Stores

  • Start at the Basement: The depachika is a must-visit for food lovers. Itโ€™s also a great place to grab a quick meal or snack.
  • Use Elevators Strategically: Department stores can be crowded, so use elevators or escalators to navigate efficiently.
  • Ask for Assistance: Staff are incredibly helpful and polite. Many stores have English-speaking staff or translation devices.
  • Timing: Visit on weekdays to avoid crowds. Stores typically open around 10:00 AM and close by 8:00 PM.
  • Seasonal Sales: Look out for sales in January (New Year) and July (summer). These are great times to find discounts.

6. Dining Options

Most department stores have restaurants on the upper floors and food halls in the basement. Here are some highlights:

  • Depachika: Perfect for takeaway meals, snacks, and gourmet gifts.
  • Rooftop Gardens: Many stores have casual dining options with outdoor seating.
  • Fine Dining: Upper floors often feature high-end restaurants, including sushi, kaiseki, and French cuisine.

7. Cultural and Practical Considerations

  • Politeness: Staff will bow and thank you profusely. Itโ€™s customary to bow back slightly as a sign of respect.
  • Packaging: Items are beautifully wrapped, often at no extra cost. This is part of Japanese service culture.
  • No Tipping: Tipping is not practiced in Japan, so donโ€™t leave extra money.
  • Try Before You Buy: Many stores offer samples, especially in the depachika.
  • Eco-Friendly: Bring a reusable shopping bag, as plastic bags may incur a small fee.

  • Shinjuku: Isetan and Takashimaya are ideal for fashion and food lovers.
  • Ginza: Mitsukoshi and Matsuya cater to luxury shoppers.
  • Tokyo Station: Daimaru is perfect for convenience and last-minute gifts.
  • Shibuya: Tokyu Department Store is great for trendy and youthful shopping.

By exploring Tokyoโ€™s department stores, youโ€™ll not only find incredible products but also experience the cityโ€™s unique blend of tradition and modernity. Happy shopping!