Tokyo

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Utility Setup

Overview of how to set up utilities such as electricity, water, and gas in your home.

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Comprehensive Guide to Setting Up Utilities in Tokyo, Japan

Relocating to Tokyo and setting up utilities can seem daunting, but with the right information, the process is straightforward. Below is a detailed guide to help you set up electricity, gas, and water services in Tokyo, including practical steps, average costs, and cultural considerations.

1. Electricity in Tokyo

Overview

Electricity in Tokyo is provided by several companies, with TEPCO (Tokyo Electric Power Company) being the largest and most commonly used. Since the deregulation of the electricity market in 2016, you can choose from various providers based on your needs and preferences.

How to Set Up Electricity

  1. Contact the Provider:

    • If youโ€™re renting an apartment, your landlord or real estate agent may recommend a provider or inform you of the current setup.
    • If you choose TEPCO, you can apply online, by phone, or through their English-language website.
    • For other providers, check their websites for application instructions (some may not have English support).

  2. Provide Necessary Information:

    • Your name and contact details.
    • Address of the property.
    • Move-in date.
    • Meter number (if available, usually found near the breaker box).

  3. Activate the Service:

    • In most cases, electricity is already connected, and you only need to register your account.
    • If the power is off, you may need to flip the breaker switch after registering.

Costs

  • Basic Monthly Fee: ยฅ1,000โ€“ยฅ2,000, depending on the provider and plan.
  • Usage Charges: Approximately ยฅ20โ€“ยฅ30 per kWh.
  • Average Monthly Bill: ยฅ5,000โ€“ยฅ10,000 for a single person; higher for families or heavy users.

Payment Options

  • Automatic bank transfer.
  • Credit card.
  • Convenience store payment (youโ€™ll receive a bill with a barcode).

Cultural Considerations

  • Energy conservation is highly valued in Japan. Many households use energy-efficient appliances and turn off lights when not in use.
  • Be mindful of peak electricity usage times (summer and winter) to avoid high bills.

2. Gas in Tokyo

Overview

Gas in Tokyo is primarily used for cooking, water heating, and sometimes heating rooms. The main provider is Tokyo Gas, but other regional companies may also operate depending on your location.

How to Set Up Gas

  1. Contact the Provider:

    • If Tokyo Gas is the provider, you can apply online, by phone, or through their English-language website.
    • Your landlord or real estate agent can confirm the provider for your property.

  2. Provide Necessary Information:

    • Your name and contact details.
    • Address of the property.
    • Move-in date.

  3. Schedule an Appointment:

    • A technician will visit your property to turn on the gas and check for safety. You or someone else must be present during this appointment.
    • Appointments are typically available within a few days of your request.

Costs

  • Basic Monthly Fee: ยฅ1,000โ€“ยฅ2,000.
  • Usage Charges: Approximately ยฅ140โ€“ยฅ200 per cubic meter.
  • Average Monthly Bill: ยฅ3,000โ€“ยฅ6,000 for a single person; higher for families or heavy users.

Payment Options

  • Automatic bank transfer.
  • Credit card.
  • Convenience store payment.

Cultural Considerations

  • Gas safety is taken very seriously in Japan. Always ensure proper ventilation when using gas appliances.
  • Many apartments come with gas stoves, but if not, you may need to purchase one compatible with the local system.

3. Water in Tokyo

Overview

Water services in Tokyo are managed by the Tokyo Metropolitan Government Bureau of Waterworks. The water is safe to drink and of high quality.

How to Set Up Water

  1. Contact the Provider:

    • You can apply online, by phone, or through their English-language website.
    • Your landlord or real estate agent can provide details about the current setup.

  2. Provide Necessary Information:

    • Your name and contact details.
    • Address of the property.
    • Move-in date.

  3. Activate the Service:

    • Water is usually already connected, so you only need to register your account.

Costs

  • Basic Monthly Fee: ยฅ1,000โ€“ยฅ2,000.
  • Usage Charges: Approximately ยฅ300โ€“ยฅ500 per cubic meter.
  • Average Monthly Bill: ยฅ2,000โ€“ยฅ4,000 for a single person; higher for families.

Payment Options

  • Automatic bank transfer.
  • Credit card.
  • Convenience store payment.

Cultural Considerations

  • Water conservation is encouraged. Many households use water-saving appliances and avoid wasting water unnecessarily.
  • Some apartments may have shared water meters, in which case the cost is included in your rent.

General Tips for Setting Up Utilities in Tokyo

  1. Language Barrier:

    • While some providers offer English support, many do not. If youโ€™re not fluent in Japanese, consider asking your landlord, real estate agent, or a Japanese-speaking friend for assistance.

  2. Timing:

    • Set up utilities as soon as you know your move-in date. Some services, like gas, require appointments, which may take a few days to schedule.

  3. Billing and Payment:

    • Most utility companies offer discounts for automatic bank transfers. Consider setting this up to save money and avoid missed payments.

  4. Energy-Saving Practices:

    • Japanese homes are often designed with energy efficiency in mind. Use appliances like air conditioners and heaters sparingly to keep costs low.

  5. Emergency Numbers:

    • Electricity: TEPCO Customer Service (English): 0120-995-001.
    • Gas: Tokyo Gas Emergency Hotline: 0570-002299.
    • Water: Tokyo Waterworks Customer Service: 03-5326-1100.

Cultural Practices and Etiquette

  • Respect for Neighbors: Be mindful of noise levels when using appliances, especially at night.
  • Recycling and Waste Disposal: Utility bills may include a small fee for waste management. Follow local rules for separating and disposing of trash.
  • Seasonal Adjustments: Utility usage tends to spike in summer (air conditioning) and winter (heating). Plan your budget accordingly.

By following this guide, youโ€™ll be well-prepared to set up utilities in Tokyo and adapt to local norms. If you encounter any challenges, donโ€™t hesitate to seek help from your landlord, real estate agent, or local community resources. Welcome to Tokyo!