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Cultural Communication Etiquette

Key polite expressions and attitudes to adopt for smooth communication with locals in Yokohama.

Sections

1. Language Usage in Yokohama

  • Primary Language: Japanese is the primary language spoken in Yokohama. While English is taught in schools and used in some tourist areas, fluency among locals is not widespread, especially among older generations.
  • Dialects: Yokohama is part of the Kanto region, where the standard Japanese dialect (Tokyo dialect) is spoken. This is the same dialect used in most formal settings, media, and education across Japan.
  • English Usage: In tourist-heavy areas like Minato Mirai, Chinatown, and Sankeien Garden, you may find English signage and staff who can communicate in basic English. However, in residential or less touristy areas, Japanese will be necessary.

2. Politeness Levels in Japanese Communication

Japanese is a highly context-sensitive language with varying levels of politeness depending on the relationship, setting, and social hierarchy. Understanding these levels is crucial for effective communication:

  • Casual Speech (ใŸใ‚ๅฃ, Tameguchi): Used among close friends, family, or peers of the same age or status. Avoid using this with strangers or in formal settings.
  • Polite Speech (ไธๅฏง่ชž, Teineigo): The default level of politeness for most interactions with strangers, shop staff, or acquaintances. For example, ending sentences with "desu" (ใงใ™) or "masu" (ใพใ™) is polite.
  • Honorific Speech (ๆ•ฌ่ชž, Keigo): Used in formal or professional settings, or when speaking to someone of higher status (e.g., elders, superiors). Keigo has two subcategories:
    • Sonkeigo (ๅฐŠๆ•ฌ่ชž): To show respect to the listener or subject.
    • Kenjougo (่ฌ™่ญฒ่ชž): To humble oneself or oneโ€™s actions.

For visitors, sticking to polite speech (Teineigo) is sufficient in most situations.


3. Common Phrases for Visitors

Learning a few basic Japanese phrases can go a long way in Yokohama. Here are some useful ones:

Greetings and Politeness

  • Hello: ใ“ใ‚“ใซใกใฏ (Konnichiwa)
  • Good morning: ใŠใฏใ‚ˆใ†ใ”ใ–ใ„ใพใ™ (Ohayou gozaimasu)
  • Good evening: ใ“ใ‚“ใฐใ‚“ใฏ (Konbanwa)
  • Thank you: ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™ (Arigatou gozaimasu)
  • Excuse me / Sorry: ใ™ใฟใพใ›ใ‚“ (Sumimasen)
  • Please: ใŠ้ก˜ใ„ใ—ใพใ™ (Onegaishimasu)
  • Goodbye: ใ•ใ‚ˆใ†ใชใ‚‰ (Sayounara)

Practical Phrases

  • Do you speak English?: ่‹ฑ่ชžใ‚’่ฉฑใ›ใพใ™ใ‹๏ผŸ(Eigo o hanasemasu ka?)
  • I donโ€™t understand: ใ‚ใ‹ใ‚Šใพใ›ใ‚“ (Wakarimasen)
  • Where is [place]?: [Place] ใฏใฉใ“ใงใ™ใ‹๏ผŸ([Place] wa doko desu ka?)
  • How much is this?: ใ“ใ‚Œใฏใ„ใใ‚‰ใงใ™ใ‹๏ผŸ(Kore wa ikura desu ka?)
  • Yes: ใฏใ„ (Hai)
  • No: ใ„ใ„ใˆ (Iie)

Dining and Shopping

  • I would like this: ใ“ใ‚Œใ‚’ใใ ใ•ใ„ (Kore o kudasai)
  • Check, please: ใŠไผš่จˆใŠ้ก˜ใ„ใ—ใพใ™ (Okaikei onegaishimasu)
  • Delicious: ใŠใ„ใ—ใ„ (Oishii)

4. Gestures and Non-Verbal Communication

Japanese culture places significant emphasis on non-verbal communication. Here are some key points to keep in mind:

  • Bowing: Bowing is a common way to greet, thank, or apologize. The depth and duration of the bow depend on the level of respect being conveyed.
  • Pointing: Avoid pointing with your finger. Instead, use an open hand to gesture.
  • Eye Contact: Prolonged eye contact can be considered confrontational. A soft gaze is more appropriate.
  • Nodding: Nodding is often used to show attentiveness and understanding during conversations.
  • Hand Gestures: Avoid overly expressive hand gestures, as they may be seen as impolite or distracting.

5. Local Considerations in Yokohama

  • Multicultural Environment: Yokohama is home to Japanโ€™s largest Chinatown and has a history of international trade, making it slightly more open to foreign cultures than some other Japanese cities. However, traditional Japanese communication norms still dominate.
  • Public Spaces: In public areas like trains or buses, itโ€™s customary to speak quietly or not at all. Loud conversations are considered rude.
  • Restaurants and Shops: Staff will often greet you with "Irasshaimase" (ใ„ใ‚‰ใฃใ—ใ‚ƒใ„ใพใ›), meaning "Welcome." A simple nod or smile in response is sufficient.

6. Practical Tips for Effective Communication

  • Learn Basic Japanese: Even a small effort to speak Japanese is greatly appreciated by locals. Apps like Duolingo, Rosetta Stone, or Pimsleur can help you get started.
  • Carry a Phrasebook or Translation App: Apps like Google Translate or DeepL can be lifesavers, especially with their camera translation feature for menus and signs.
  • Be Patient and Polite: If thereโ€™s a language barrier, remain calm and use simple words or gestures to communicate.
  • Use Visual Aids: Showing pictures, maps, or written addresses can help when asking for directions or assistance.

7. Costs and Resources for Learning Japanese

  • Language Schools in Yokohama:
    • Yokohama International Education Academy: Offers Japanese language courses for all levels.
    • Coto Japanese Academy: Provides flexible classes tailored to foreigners.
    • Cost: Tuition typically ranges from ยฅ50,000 to ยฅ150,000 per month, depending on the program.
  • Community Centers: Many local community centers in Yokohama offer free or low-cost Japanese classes for foreigners. Check with the Yokohama International Association (YOKE) for details.
  • Online Resources: Websites like WaniKani (for kanji) and Tae Kimโ€™s Guide to Japanese Grammar are excellent for self-study.

8. Local Sites and Resources for Further Guidance

  • Yokohama International Association (YOKE): Provides support for foreigners, including language classes, cultural exchange programs, and multilingual resources.
  • Kanagawa Prefectural Library: Offers books and materials for learning Japanese, often with English translations.
  • Chinatown: A great place to experience a mix of cultures and practice basic Japanese in a tourist-friendly environment.
  • Minato Mirai Tourist Information Center: Staff can assist with language-related questions and provide maps or guides in English.

By understanding and respecting these cultural and linguistic nuances, youโ€™ll find it easier to connect with the people of Yokohama and enjoy a more enriching experience in this beautiful city.