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Language and Communication

An exploration of local language, common phrases, and resources for overcoming language barriers.

Sections

1. Local Language Situation

  • Primary Language: Japanese is the official and most widely spoken language in Yokohama. The standard dialect used is similar to Tokyo Japanese, which is the basis of modern standard Japanese.
  • English Proficiency: English is not widely spoken among the general population, though younger generations and professionals in the tourism, hospitality, and business sectors may have basic to intermediate English skills. Signage in public transportation, major attractions, and some restaurants often includes English translations.
  • Other Languages: Due to Yokohamaโ€™s international community, you may encounter Chinese, Korean, and Portuguese speakers, especially in areas like Chinatown or among immigrant communities.

2. Common Communication Practices

  • Politeness and Formality: Japanese communication is highly context-sensitive, with a strong emphasis on politeness and respect. Honorifics and formal language (keigo) are used in professional and formal settings.
  • Non-Verbal Communication: Non-verbal cues, such as bowing, are integral to communication. Bowing is used to greet, thank, apologize, or show respect. Eye contact is generally less direct than in Western cultures.
  • Indirectness: Japanese people often communicate indirectly to avoid confrontation or causing discomfort. Phrases like "maybe" or "it might be difficult" can imply a polite "no."
  • Silence: Silence is not considered awkward in Japanese culture and is often used to reflect or show respect.

3. Tips for Non-Japanese Speakers

  • Learn Basic Phrases: Knowing a few essential Japanese phrases can go a long way. For example:
    • "Sumimasen" (Excuse me/Sorry)
    • "Arigatou gozaimasu" (Thank you)
    • "Eigo o hanasemasu ka?" (Do you speak English?)
    • "Wakarimasen" (I donโ€™t understand)
  • Use Translation Apps: Apps like Google Translate or DeepL can help with real-time translation. Many apps now support camera translation for menus and signs.
  • Carry a Phrasebook: A small Japanese-English phrasebook can be helpful in situations where technology isnโ€™t available.
  • Speak Slowly and Clearly: If you need to use English, speak slowly and avoid idioms or slang.

4. Services for Translation or Interpretation

  • Tourist Information Centers: Yokohama has several tourist information centers, such as the one at Yokohama Station, where staff often speak English and can assist with basic translation needs.
  • Professional Interpretation Services: Companies like "Japan Intercultural Consulting" or "Honyaku Center" offer professional translation and interpretation services. Costs vary but typically range from ยฅ5,000โ€“ยฅ10,000 per hour for interpretation.
  • Community Support: The Yokohama Association for International Communications and Exchanges (YOKE) provides interpretation services for non-Japanese speakers, especially for administrative or medical needs. Some services are free or low-cost for residents.
  • Language Line Services: Some hospitals and government offices in Yokohama offer phone-based interpretation services in multiple languages.

5. Cultural Considerations Around Speaking and Interacting

  • Respect for Japanese Customs: Avoid speaking loudly in public spaces, as this is considered disruptive. Maintain a calm and respectful tone.
  • Apologies and Gratitude: Japanese culture places a high value on expressing gratitude and apologizing when necessary. Use "arigatou" (thank you) and "sumimasen" (excuse me/sorry) liberally.
  • Business Etiquette: In professional settings, exchanging business cards (meishi) is a common practice. Always present and receive cards with both hands and take a moment to read the card before putting it away.
  • Asking for Help: Japanese people are generally very helpful, but they may feel shy about speaking English. If you need assistance, approach politely and use simple language or gestures.

6. Local Resources for Language and Cultural Adaptation

Language Schools

  • Coto Japanese Academy (Yokohama Branch): Offers beginner to advanced Japanese language courses, including conversational Japanese and business Japanese. Costs vary but typically start at ยฅ3,000โ€“ยฅ5,000 per lesson.
  • Yokohama YMCA Language School: Provides affordable Japanese classes for foreigners, including group and private lessons.
  • Nihongo Kyoshitsu (Japanese Classes): Many local community centers (kominkan) offer low-cost or free Japanese classes taught by volunteers. These are great for meeting locals and learning practical Japanese.

Cultural Centers

  • Yokohama Association for International Communications and Exchanges (YOKE): Offers language classes, cultural exchange programs, and support for foreign residents. They also provide information on living in Yokohama in multiple languages.
  • Kanagawa International Foundation: Provides cultural orientation programs, Japanese language classes, and resources for adapting to life in Yokohama.
  • Yokohama Chinatown Cultural Center: Offers cultural workshops and language classes, particularly for those interested in Chinese-Japanese cultural exchange.

Libraries and Public Resources

  • Yokohama City Libraries: Many libraries in Yokohama have foreign-language books, including Japanese language learning materials. Some libraries also host language exchange meetups.
  • Community Centers (Kominkan): These centers often host free or low-cost language and cultural workshops for residents.

7. Costs and Procedures

  • Language Classes: Expect to pay ยฅ1,000โ€“ยฅ5,000 per session for private or group lessons at language schools. Volunteer-run classes at community centers are often free or cost a nominal fee (ยฅ500โ€“ยฅ1,000 per session).
  • Translation Services: Professional translation services can cost ยฅ3,000โ€“ยฅ10,000 per page, depending on the complexity of the document.
  • Cultural Workshops: Fees for cultural workshops (e.g., tea ceremony, calligraphy) range from ยฅ1,000โ€“ยฅ5,000 per session.

8. Social Integration Through Language

  • Language Exchange Meetups: Platforms like Meetup.com or local Facebook groups often host language exchange events where you can practice Japanese while helping locals practice English.
  • Volunteer Opportunities: Volunteering with local organizations can help you practice Japanese in a real-world context while contributing to the community.
  • Festivals and Events: Participating in local festivals, such as the Yokohama Port Festival or Chinatownโ€™s Lunar New Year celebrations, provides opportunities to interact with locals and learn cultural nuances.

Final Tips

  • Be patient with yourself and others as you navigate language barriers. Japanese people are generally understanding and appreciative of any effort to speak their language.
  • Take advantage of Yokohamaโ€™s international community to build a support network of both locals and fellow expatriates.
  • Immerse yourself in the culture by watching Japanese TV shows, listening to local radio, or attending cultural events.

By leveraging these resources and tips, youโ€™ll find it easier to adapt linguistically and socially to life in Yokohama. Enjoy your time in this dynamic and welcoming city!