Johor Bahru

Public Telephones in Johor Bahru, Malaysia

1. Availability

• General Presence: Public telephones are available in various locations throughout Johor Bahru, including shopping malls, bus stations, and some street corners. However, their prevalence has decreased with the rise of mobile phone usage.
• Types: Most public telephones are payphones that accept coins and phone cards.

2. Locations

• Shopping Malls: Major malls like Johor Bahru City Square and Komtar JBCC often have public telephones near the entrances or customer service counters.
• Transportation Hubs: Look for public telephones at the Larkin Sentral Bus Terminal and the Johor Bahru Sentral Railway Station.
• Public Areas: Some parks and public squares may have telephones, but they are less common.

3. Costs

• Calling Rates: The cost of calls varies based on the destination (local vs. international). Local calls are generally inexpensive, while international calls can be more costly.
• Payment Methods:
  • Coins: Most payphones accept Malaysian coins (1, 5, 10, 20, and 50 sen).
  • Phone Cards: Prepaid phone cards can be purchased at convenience stores or kiosks. These cards often provide better rates for international calls.

4. How to Use Public Telephones

• Using Coins:
  1. Insert the required coins into the slot.
  2. Dial the number you wish to call. For local calls, you can dial directly. For international calls, you may need to dial the international access code (00) followed by the country code and the number.
  3. Wait for the call to connect. If the call is not answered, the coins may not be refunded.
• Using Phone Cards:
  1. Insert the phone card into the designated slot.
  2. Follow the prompts on the screen or listen to the instructions.
  3. Dial the number as instructed.

5. Specific Procedures

• International Calls: For international calls, ensure you have the correct country and area codes. It’s advisable to check the rates beforehand, as they can vary significantly.
• Refunds: If you encounter a malfunctioning phone, you may not receive a refund for your coins. It’s best to report the issue to a nearby store or authority.

6. Local Considerations and Cultural Practices

• Language: Most public telephones have instructions in Malay and English, but it’s helpful to know basic Malay phrases if you need assistance.
• Mobile Phone Usage: Given the widespread use of mobile phones, many locals may not use public telephones frequently. If you need help, don’t hesitate to ask locals for directions to the nearest phone.
• Safety and Security: While Johor Bahru is generally safe, it’s advisable to be aware of your surroundings when using public telephones, especially in less crowded areas.

7. Alternatives

• Mobile Phones: Consider using a local SIM card for your mobile phone, which can provide more convenience and better rates for calls and data.
• Internet Calling: Many people use apps like WhatsApp, Viber, or Skype for communication, which can be more cost-effective than traditional phone calls.

Conclusion

While public telephones are available in Johor Bahru, their usage is declining due to the prevalence of mobile phones. Understanding how to use them, their costs, and local practices will help you navigate communication needs effectively during your visit. If you have any further questions or need assistance, feel free to ask!