Kota Kinabalu

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Taxis and E-Hailing

Sections

Taxis in Kota Kinabalu

Availability

  • Street Hailing: Taxis can be hailed on the street, especially in busy areas like the city center, shopping malls, and tourist attractions.
  • Taxi Stands: There are designated taxi stands at major locations, including the airport, shopping centers, and hotels.
  • Booking: You can also book taxis via phone or through taxi companies' apps.

Costs

  • Metered Fares: Taxis in Kota Kinabalu operate on a metered fare system. The base fare starts at around RM3.00, with additional charges per kilometer.
  • Airport Transfers: Expect to pay around RM30 to RM50 for a taxi from the airport to the city center, depending on traffic and time of day.
  • Night Charges: There may be additional surcharges for rides taken late at night.

Booking Procedures

  • Phone Booking: You can call local taxi companies to arrange for a pickup. Some popular companies include:
    • Kota Kinabalu Taxi: +60 88-232-222
    • Sabah Taxi: +60 88-212-121
  • Apps: While traditional taxis are common, many visitors prefer e-hailing services for convenience.

E-Hailing Services

Availability

  • Popular Apps: The most commonly used e-hailing services in Kota Kinabalu are Grab and MyCar. These apps are widely available and user-friendly.
  • Coverage: E-hailing services cover most areas in and around Kota Kinabalu, including popular tourist spots.

Costs

  • Fare Estimates: Fares vary based on distance, demand, and time of day. A typical ride within the city may cost between RM5 to RM20.
  • Surge Pricing: Be aware that during peak hours or bad weather, prices may increase due to surge pricing.

Booking Procedures

  • Download the App: Download the Grab or MyCar app from the App Store or Google Play.
  • Account Setup: Create an account using your phone number and email.
  • Requesting a Ride: Enter your pickup location and destination, and select the type of vehicle you prefer.
  • Driver Details: Once a driver accepts your request, you’ll receive their details, including name, vehicle type, and license plate number.

Payment Methods

  • Cash: Taxis typically accept cash payments. It’s advisable to carry small denominations.
  • E-Hailing Payments: For e-hailing services, you can pay via:
    • Credit/Debit Card: Link your card to the app for cashless transactions.
    • E-Wallets: Some apps allow payment through local e-wallets like Touch 'n Go or Boost.

Safety Tips

  • Verify Driver Identity: Always check the driver’s name and vehicle details before getting in.
  • Share Your Ride: Use the app’s feature to share your ride details with a friend or family member for added safety.
  • Avoid Unofficial Taxis: Stick to licensed taxis and e-hailing services to ensure safety and fair pricing.
  • Stay Aware: Be mindful of your surroundings, especially at night or in less crowded areas.

Local Considerations and Cultural Norms

  • Politeness: Malaysians are generally polite. Greet your driver with a smile and a friendly β€œSelamat Pagi” (Good Morning) or β€œSelamat Petang” (Good Evening).
  • Language: While many drivers understand basic English, it’s helpful to know a few Malay phrases or have your destination written down.
  • Tipping: Tipping is not customary but appreciated. Rounding up the fare or giving a small tip is a nice gesture.
  • Respect Local Customs: Be mindful of local customs and dress modestly, especially when traveling to religious sites.

Conclusion

Using taxis and e-hailing services in Kota Kinabalu is generally straightforward and safe. By following the guidelines above, you can navigate the city with ease and enjoy your time in this beautiful Malaysian destination.