Kota Kinabalu

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Utilities

Sections

1. Electricity

Service Provider:

  • Sabah Electricity Sdn Bhd (SESB) is the main electricity provider in Kota Kinabalu.

Average Costs:

  • The cost of electricity varies based on usage. As of 2023, the average cost is approximately RM 0.218 per kWh for residential users. Monthly bills can range from RM 50 to RM 300 depending on consumption.

Setting Up Service:

  • Application Process: New residents can apply for electricity service by visiting the nearest SESB office or through their website. You will need to provide:
    • A copy of your identity card or passport
    • Proof of residence (e.g., rental agreement)
    • A deposit (usually around RM 100 to RM 300, depending on the estimated monthly bill)
  • Contact Information:

Payment Methods:

  • Payments can be made through:
    • Online banking
    • ATMs
    • SESB offices
    • Authorized payment agents (e.g., 7-Eleven, post offices)

Local Considerations:

  • Power Outages: While power outages are not frequent, they can occur during heavy rain or storms. Itโ€™s advisable to have a backup power source (like a generator) if you live in areas prone to outages.

2. Water Supply

Service Provider:

  • Sabah Water Authority (SWA) is responsible for water supply in Kota Kinabalu.

Average Costs:

  • The average water bill is around RM 30 to RM 100 per month, depending on usage. The cost is approximately RM 1.00 to RM 2.00 per cubic meter.

Setting Up Service:

  • Application Process: To set up a water supply account, visit the nearest SWA office with:

    • A copy of your identity card or passport
    • Proof of residence
    • A deposit (usually around RM 50 to RM 100)

  • Contact Information:

Payment Methods:

  • Payments can be made through:
    • Online banking
    • ATMs
    • SWA offices
    • Authorized payment agents

Local Considerations:

  • Water Quality: Tap water is generally treated and safe for bathing, but it is advisable to drink bottled or filtered water, especially for newcomers.

3. Waste Management

Service Provider:

  • Kota Kinabalu City Hall (DBKK) oversees waste management services in the city.

Waste Collection:

  • Waste is typically collected twice a week. Residents are encouraged to separate recyclables from general waste.

Setting Up Service:

  • Waste management services are usually included in property taxes or rental agreements, so no separate application is needed.

Local Considerations:

  • Recycling: There are designated recycling bins throughout the city. Familiarize yourself with local recycling practices to contribute to environmental sustainability.

4. Internet Services

Service Providers:

  • Major internet service providers in Kota Kinabalu include:
    • TM (Telekom Malaysia): Offers broadband services.
    • Maxis: Provides fiber and mobile internet.
    • Celcom: Offers mobile internet services.
    • Digi: Another option for mobile internet.

Average Costs:

  • Internet packages vary widely, but typical costs for broadband services range from RM 89 to RM 200 per month, depending on speed and data limits.

Setting Up Service:

  • Application Process: To set up internet service, visit the providerโ€™s store or website. You will need:

    • A copy of your identity card or passport
    • Proof of residence
    • A deposit (usually around RM 100)

  • Contact Information:

    • TM: +60 100-300-300
    • Maxis: +60 1800-82-1919
    • Celcom: +60 111-111-111
    • Digi: +60 1800-182-888

Payment Methods:

  • Payments can be made through:
    • Online banking
    • Providerโ€™s app or website
    • Retail outlets

Local Considerations:

  • Internet Speed: Internet speeds can vary significantly based on location. Areas closer to the city center generally have better connectivity. Itโ€™s advisable to check coverage maps before signing up.

Tips for New Residents:

  • Documentation: Always keep copies of your utility bills and contracts for reference.
  • Local Language: While English is widely spoken, learning a few basic Malay phrases can be helpful in navigating services.
  • Community Engagement: Join local community groups on social media to stay updated on utility services and community events.

This guide should help you navigate the utility services in Kota Kinabalu effectively. If you have any further questions or need assistance, feel free to ask!