Shah Alam

1. Shah Alam City Council (Majlis Bandaraya Shah Alam - MBSA)

Services Offered:

• Business licensing
• Property assessment and tax collection
• Waste management services
• Building and planning approvals
• Public health and safety services

Location:

• Address: Menara MBSA, No. 1, Jalan Perbadanan, Seksyen 14, 40000 Shah Alam, Selangor, Malaysia

Operating Hours:

• Monday to Friday: 8:00 AM - 5:00 PM
• Saturday, Sunday, and Public Holidays: Closed

Costs:

• Varies depending on the service (e.g., business licenses, property taxes).

Required Procedures:

• For business licenses, submit an application form along with required documents (e.g., identification, business plan).
• For property-related services, you may need to provide land titles and other relevant documents.

Local Considerations:

• It’s advisable to visit early in the day to avoid long queues.
• Bring all necessary documents to ensure a smooth process.

2. Land Office (Pejabat Tanah dan Galian Selangor)

Services Offered:

• Land registration and title issuance
• Land surveys and mapping
• Land transactions (buying/selling)
• Lease applications

Location:

• Address: Pejabat Tanah dan Galian Selangor, Jalan Sultan Salahuddin, 40000 Shah Alam, Selangor, Malaysia

Operating Hours:

• Monday to Friday: 8:00 AM - 5:00 PM
• Saturday, Sunday, and Public Holidays: Closed

Costs:

• Fees vary based on the type of service (e.g., registration fees, survey fees).

Required Procedures:

• For land registration, submit the application form along with the land title and identification.
• For surveys, you may need to fill out a request form and pay the applicable fees.

Local Considerations:

• Ensure you have the correct land documents to avoid delays.
• It’s helpful to check the official website for any updates on fees or procedures.

3. Immigration Department (Jabatan Imigresen Malaysia)

Services Offered:

• Visa applications and renewals
• Passport applications and renewals
• Immigration status inquiries
• Work permit applications

Location:

• Address: Kompleks KDN, No. 1, Jalan 1/65A, Seksyen 1, 50480 Shah Alam, Selangor, Malaysia

Operating Hours:

• Monday to Friday: 8:00 AM - 5:00 PM
• Saturday, Sunday, and Public Holidays: Closed

Costs:

• Passport application: RM200 (for 5 years)
• Visa fees vary based on the type of visa.

Required Procedures:

• For passport applications, bring your identification, photographs, and payment.
• For visa applications, check the specific requirements based on your nationality and purpose of visit.

Local Considerations:

• Arrive early, as this office can be quite busy.
• Check the official website for specific forms and requirements before your visit.

4. Social Welfare Department (Jabatan Kebajikan Masyarakat)

Services Offered:

• Financial assistance programs
• Child protection services
• Elderly care services
• Disability services

Location:

• Address: Jabatan Kebajikan Masyarakat Selangor, No. 1, Jalan Templer, Seksyen 14, 40000 Shah Alam, Selangor, Malaysia

Operating Hours:

• Monday to Friday: 8:00 AM - 5:00 PM
• Saturday, Sunday, and Public Holidays: Closed

Costs:

• Most services are free, but some programs may have associated costs.

Required Procedures:

• For financial assistance, you may need to fill out an application form and provide proof of income and family details.

Local Considerations:

• It’s beneficial to call ahead to understand the specific documents required for assistance.

General Tips for Visitors and Immigrants:

• Language: While Malay is the official language, English is widely understood in government offices.
• Documentation: Always carry copies of important documents (ID, visa, etc.) when visiting government offices.
• Payment Methods: Most offices accept cash, but it’s advisable to check if credit/debit cards are accepted.
• Patience: Government offices can be busy, so be prepared for potential waiting times.

This guide should help you navigate the public services available in Shah Alam effectively. If you have any specific questions or need further assistance, feel free to ask!