Shah Alam

1. Electricity

Provider: Tenaga Nasional Berhad (TNB)

Setting Up:

• Application Process: You can apply for an electricity supply online through the TNB website or visit the nearest TNB office. You will need to provide identification (NRIC for Malaysians or passport for foreigners), proof of address, and a completed application form.
• Deposit: A security deposit is required, which varies based on the estimated monthly bill. For residential customers, it typically ranges from RM 100 to RM 300.

Costs:

• Tariff Rates: The electricity tariff is tiered based on consumption. As of 2023, the rates are approximately:
  • 0-200 kWh: RM 0.218/kWh
  • 201-300 kWh: RM 0.334/kWh
  • 301-600 kWh: RM 0.516/kWh
  • Above 600 kWh: RM 0.546/kWh
• Monthly Bills: Average monthly bills can range from RM 50 to RM 300, depending on usage.

Payment Procedures:

• Payments can be made online via the TNB website, through bank ATMs, or at authorized payment centers. You can also set up automatic deductions from your bank account.

Local Considerations:

• Ensure to check for any ongoing promotions or discounts for new customers.
• TNB offers an app for bill tracking and payment.

2. Water

Provider: Syarikat Bekalan Air Selangor (SYABAS)

Setting Up:

• Application Process: You can apply for a water supply by visiting the nearest SYABAS office or through their website. Required documents include your identification, proof of ownership or tenancy agreement, and a completed application form.
• Deposit: A deposit is usually required, typically around RM 100 for residential connections.

Costs:

• Tariff Rates: Water tariffs are tiered based on consumption:
  • 0-20 m³: RM 0.57/m³
  • 21-35 m³: RM 1.00/m³
  • 36-50 m³: RM 1.50/m³
  • Above 50 m³: RM 2.00/m³
• Monthly Bills: Average monthly water bills can range from RM 30 to RM 100, depending on usage.

Payment Procedures:

• Payments can be made online, at banks, or at authorized payment centers. SYABAS also offers an app for bill management.

Local Considerations:

• Water quality is generally good, but it’s advisable to use a water filter for drinking purposes.

3. Gas

Provider: Gas Malaysia

Setting Up:

• Application Process: To apply for gas supply, contact Gas Malaysia directly via their website or customer service. You will need to provide identification and proof of address.
• Deposit: A security deposit is usually required, which can vary based on the estimated monthly usage.

Costs:

• Tariff Rates: The gas tariff is approximately RM 2.52 per m³ for residential users.
• Monthly Bills: Average monthly gas bills can range from RM 30 to RM 100, depending on usage.

Payment Procedures:

• Payments can be made through online banking, at banks, or at authorized payment centers.

Local Considerations:

• Ensure that your gas appliances are installed by certified professionals to avoid safety hazards.

4. Waste Management

Provider: Local municipal council (Majlis Bandaraya Shah Alam)

Setting Up:

• Waste collection is generally managed by the local council, and there is no need for a separate application for residential waste collection.

Costs:

• Waste management fees are typically included in your property assessment tax, which is paid annually.

Local Considerations:

• Segregate waste into recyclable and non-recyclable materials. Recycling bins are available in various locations throughout Shah Alam.

5. Internet Services

Providers: Various providers including Maxis, Digi, Celcom, and Unifi.

Setting Up:

• Application Process: You can apply for internet services online or at retail outlets of the respective providers. You will need identification and proof of address.
• Deposit: A deposit may be required, typically around RM 100 to RM 300, depending on the plan.

Costs:

• Monthly Plans: Internet plans vary widely, with prices ranging from RM 89 for basic packages (up to 100 Mbps) to RM 199 for higher-speed packages (up to 1 Gbps).
• Installation Fees: Some providers may charge a one-time installation fee, which can range from RM 50 to RM 200.

Payment Procedures:

• Payments can be made online, via bank transfers, or at retail outlets.

Local Considerations:

• Check for bundled packages that include TV and phone services for better value.
• Coverage may vary by area, so it’s advisable to check the availability of services in your specific location.

Tips for New Residents:

• Familiarize yourself with local service providers and their customer service contacts.
• Keep all utility bills and receipts for reference and potential disputes.
• Consider setting up online accounts for easier management of your utilities.

This guide should help you navigate the utility setup and management in Shah Alam effectively. If you have any further questions or need assistance, feel free to ask!