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Fire and Rescue Services

Emergency response services for fire incidents, rescue operations, and hazardous situations, managed by the Singapore Civil Defence Force (SCDF).

Sections

1. Overview of Fire and Rescue Services in Singapore

The Singapore Civil Defence Force (SCDF) is the national authority responsible for fire and rescue services, emergency medical services, and disaster management. SCDF operates under the Ministry of Home Affairs and is known for its rapid response times, advanced technology, and well-trained personnel.

SCDF's primary responsibilities include:

  • Firefighting and rescue operations.
  • Emergency medical services (EMS).
  • Hazardous materials (HAZMAT) response.
  • Public education on fire safety and emergency preparedness.

2. National Regulations Related to Fire Safety

Singapore has stringent fire safety regulations to ensure public safety and minimize fire risks. These regulations are enforced by the SCDF under the Fire Safety Act and related codes of practice.

Key Regulations:

  • Fire Safety Act: Governs fire safety standards for buildings, fire prevention measures, and emergency preparedness.
  • Fire Code: A detailed set of guidelines for building design, fire protection systems, and evacuation procedures.
  • Fire Safety Certificate (FSC): Required for all new buildings and major renovations to ensure compliance with fire safety standards.
  • Fire Safety Manager (FSM): Certain buildings (e.g., high-rise, industrial, or public buildings) must appoint a certified FSM to oversee fire safety measures.

Fire Safety Requirements for Buildings:

  • Installation of fire alarms, sprinklers, and fire extinguishers.
  • Clearly marked and unobstructed emergency exits.
  • Regular fire drills and evacuation exercises for occupants.

Penalties for Non-Compliance:

  • Fines or imprisonment for individuals or organizations that fail to comply with fire safety regulations.
  • Immediate rectification orders for unsafe conditions.

3. Emergency Contact Information

In case of a fire or rescue emergency, dial 995 for the SCDF Emergency Hotline. This number is toll-free and available 24/7.

For non-emergency inquiries or fire safety advice, you can contact the SCDF General Enquiries Line at 1800-286-5555.

4. General Costs of Fire and Rescue Services

Emergency Services:

  • Firefighting and Rescue Operations: Free of charge for genuine emergencies.
  • False Alarms: A fine may be imposed for false alarms caused by negligence or misuse of fire alarm systems.

Fire Safety Services:

  • Fire Safety Plan Approval: Fees apply for the submission and approval of fire safety plans for buildings.
  • Fire Safety Certification: Costs vary depending on the type and size of the building.
  • Fire Safety Training: SCDF offers training programs (e.g., fire warden courses) for a fee.

5. Standard Procedures During a Fire Emergency

If you encounter a fire in Singapore, follow these steps:

For Individuals:

  1. Activate the Fire Alarm: Alert others by activating the nearest fire alarm.
  2. Evacuate Immediately: Use the nearest emergency exit. Do not use elevators.
  3. Call 995: Provide clear details about the location and nature of the fire.
  4. Assist Others: Help those in need, but do not put yourself at risk.
  5. Wait for SCDF: Once outside, stay at a safe distance and wait for SCDF personnel to arrive.

For Building Management:

  • Ensure fire alarms and sprinklers are functioning.
  • Guide occupants to designated assembly points.
  • Provide SCDF with building plans and information about hazardous materials, if any.

6. SCDF Fire Stations and Resources

SCDF operates 21 fire stations and several fire posts strategically located across Singapore to ensure rapid response times. Each fire station is equipped with:

  • Fire engines, ambulances, and specialized rescue vehicles.
  • Advanced firefighting equipment, such as compressed air foam systems and thermal imaging cameras.
  • HAZMAT response units for chemical, biological, and radiological incidents.

Visitors and residents can also visit fire stations during open house events (usually on Saturdays) to learn more about SCDF operations and fire safety.

7. Public Education and Fire Safety Awareness

SCDF actively promotes fire safety awareness through campaigns, training programs, and community outreach. Key initiatives include:

  • Community Emergency Preparedness Programme (CEPP): Free workshops on fire safety, first aid, and emergency response.
  • Fire Extinguisher Training: Hands-on training for individuals and organizations.
  • Emergency Preparedness Days: Public events showcasing SCDF capabilities and teaching emergency response skills.

8. Country-Specific Considerations

High Population Density:

  • Singapore’s urban environment and high-rise buildings make fire safety a top priority. Visitors and immigrants should familiarize themselves with fire evacuation routes in their residences, workplaces, and public spaces.

Stringent Enforcement:

  • Fire safety regulations are strictly enforced, and non-compliance can result in severe penalties. Ensure that your residence or workplace complies with fire safety standards.

Multilingual Communication:

  • SCDF personnel are trained to communicate in multiple languages, including English, Mandarin, Malay, and Tamil, to assist Singapore’s diverse population.

Public Cooperation:

  • The public is encouraged to report fire hazards or unsafe practices to SCDF via the myResponder app, which also allows trained volunteers to assist in emergencies.

9. Tips for Visitors and Immigrants

  • Familiarize yourself with the fire safety features of your accommodation, such as fire exits and extinguishers.
  • Participate in fire drills if staying in long-term accommodations or working in Singapore.
  • Avoid tampering with fire safety equipment, as this is a punishable offense.
  • Download the myResponder app to receive alerts about nearby emergencies and learn how to assist.

10. Additional Resources

  • SCDF Website: www.scdf.gov.sg – Official site for fire safety guidelines, training programs, and updates.
  • myResponder App: Available on iOS and Android for emergency alerts and volunteer opportunities.
  • Fire Safety Guidelines: Downloadable resources are available on the SCDF website for detailed fire safety information.

By understanding and adhering to Singapore’s fire safety regulations and procedures, visitors and immigrants can ensure their safety and contribute to the country’s well-maintained emergency response system.