Groningen

Community Support in Groningen, Netherlands: Safety and Security

Groningen, a vibrant city in the northern Netherlands, offers a range of community support services focused on safety and security. This guide provides detailed information on available services, relevant organizations, costs, procedures to access support, and cultural considerations for visitors and immigrants.

1. Emergency Services

• Police (Politie)

  • Contact: Dial 112 for emergencies (police, fire, ambulance).
  • Non-Emergency Contact: For non-urgent matters, call 0900-8844.
  • Local Station: Visit the police station at Korte Dijk 1, 9711 JG Groningen for assistance.

• Fire Department (Brandweer)

  • Contact: Also reachable via 112 for emergencies.
  • Local Station: Fire stations are located throughout the city; the main station is at Havenstraat 1, 9723 JG Groningen.

• Medical Emergencies

  • Contact: Dial 112 for immediate medical assistance.
  • Local Hospitals: The University Medical Center Groningen (UMCG) is the primary hospital, located at Hanzeplein 1, 9713 GZ Groningen.

2. Community Support Organizations

• Groningen City Council (Gemeente Groningen)

  • Services: Offers various safety and security programs, including neighborhood watch initiatives and community policing.
  • Contact: Visit Gemeente Groningen or call +31 50 367 7777.

• Social Support Services (WMO)

  • Description: Provides assistance for individuals needing help with daily activities, including safety assessments in homes.
  • Access: Apply through the city council’s website or visit the local office.

• Victim Support Netherlands (Slachtofferhulp Nederland)

  • Services: Offers support to victims of crime, including emotional support and legal advice.
  • Contact: Call 0900-0101 or visit Slachtofferhulp.

• Neighborhood Watch Programs

  • Description: Local initiatives aimed at enhancing community safety through resident involvement.
  • How to Join: Contact your local neighborhood association or the city council for information on existing programs.

3. Costs

• Emergency Services: Generally free of charge for emergency calls. However, medical services may incur costs depending on your health insurance.
• Community Support Services: Many services provided by the city council are free or subsidized. Specific programs may have fees, so it’s advisable to inquire directly.

4. Procedures to Access Support

• Emergency Services: In emergencies, always call 112. For non-urgent police matters, use 0900-8844.
• Social Support: Contact the city council to schedule an assessment for social support services.
• Victim Support: Reach out via phone or their website to access support services.

5. Local Considerations and Cultural Aspects

• Language: While many residents speak English, it’s beneficial to learn basic Dutch phrases, especially when dealing with local authorities.
• Community Engagement: Groningen has a strong sense of community. Participating in local events or neighborhood meetings can enhance your understanding of safety initiatives.
• Cultural Sensitivity: The Dutch value privacy and direct communication. When seeking help, be clear and concise about your needs.
• Safety Perception: Groningen is generally considered a safe city, but like any urban area, it’s wise to remain aware of your surroundings, especially at night.

6. Additional Resources

• Local Expat Groups: Joining expat communities can provide support and information on navigating safety and security in Groningen.
• Online Forums: Websites like Expatica and Internations offer platforms for sharing experiences and advice.

Conclusion

Groningen offers a robust framework for community support in safety and security. By familiarizing yourself with local services, procedures, and cultural nuances, you can effectively navigate and integrate into the community. Whether you are facing an emergency or seeking social support, the resources outlined above will help you find the assistance you need.