The Hague

Digital Connectivity in The Hague

1. Internet Services

Providers:

• KPN: One of the largest providers in the Netherlands, offering DSL and fiber-optic connections.
• Ziggo: Known for cable internet services, Ziggo provides high-speed internet and is popular in urban areas.
• T-Mobile: Offers both mobile and home internet services, including fiber options.
• Online.nl: A smaller provider that offers competitive pricing for DSL and fiber services.
• Delta: Provides fiber-optic internet, particularly in certain neighborhoods.

Types of Internet Connections:

• DSL: Widely available, suitable for most households.
• Fiber-Optic: Offers the fastest speeds, available in select areas.
• Cable: Provided mainly by Ziggo, good for high-speed internet.

Costs:

• Basic Plans: Prices typically range from €30 to €50 per month for speeds of 50-100 Mbps.
• Higher Speeds: Plans offering speeds of 200 Mbps or more can cost between €50 and €80 per month.
• Installation Fees: Some providers may charge a one-time installation fee (around €50-€100), while others may offer free installation promotions.

Setting Up Internet Services:

1. Choose a Provider: Research and compare plans based on speed, price, and contract length.
2. Online Application: Most providers allow you to sign up online. You’ll need to provide personal information, including your address and identification.
3. Schedule Installation: If required, schedule an installation date. Some providers offer self-installation kits.
4. Activation: Once installed, you may need to activate your service online or via a phone call.

2. Mobile Services

Providers:

• KPN: Offers a range of mobile plans, including prepaid and postpaid options.
• Vodafone: Known for good coverage and various plans tailored to different needs.
• T-Mobile: Offers competitive pricing and flexible plans.
• Simyo: A budget-friendly option for prepaid services.
• Lebara: Focuses on international calling, ideal for expats.

Costs:

• Prepaid Plans: Start from around €10 for basic packages with limited data.
• Postpaid Plans: Monthly fees range from €20 to €50, depending on data allowances (typically 5GB to unlimited).
• International Roaming: Check specific plans for roaming charges, as they can vary significantly.

Setting Up Mobile Services:

1. Choose a Plan: Decide between prepaid or postpaid based on your usage.
2. Visit a Store or Online: You can purchase a SIM card at mobile provider stores, supermarkets, or online.
3. Identification: You’ll need to show a valid ID (passport or Dutch ID) to register your SIM card.
4. Activation: Follow the instructions provided with the SIM card to activate your service.

3. Local Considerations and Tips

• Wi-Fi Availability: Many cafes, restaurants, and public spaces in The Hague offer free Wi-Fi. Look for signs indicating Wi-Fi access.
• Public Transport: The OV-chipkaart system is used for public transport and can also be used for some mobile services. Consider getting a card for convenience.
• Language: Most providers offer services in English, and customer support is generally available in English as well.
• Contract Length: Be mindful of contract lengths; many providers offer 1-2 year contracts, but some have no-contract options.
• Local Forums and Expat Groups: Join local forums or expat groups on social media for recommendations and tips on the best providers and plans.

4. For Short-Term Visitors

• Prepaid SIM Cards: Ideal for short stays, available at airports, convenience stores, and mobile shops.
• Portable Wi-Fi Routers: Consider renting a portable Wi-Fi device for reliable internet access throughout your stay.
• Local Apps: Download local apps for navigation (like Google Maps) and public transport (like 9292) to help you get around.

By following this guide, you should be well-equipped to navigate the digital connectivity landscape in The Hague, whether you are a short-term visitor or a long-term resident. Enjoy your time in this vibrant city!