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Employee Support Services

General information about organizations or systems that support workers, such as employment rights advocacy or counseling.

Sections

1. Categories of Employee Support Services

a. Job Placement Assistance

  • Description: Services that help individuals find suitable employment opportunities, including job matching, resume building, and interview preparation.
  • Key Providers:
    • Work and Income New Zealand (WINZ): A government agency that provides job search support, training, and financial assistance for job seekers.
    • Canterbury Employersโ€™ Chamber of Commerce (CECC): Offers job boards and networking opportunities for professionals.
    • Recruitment Agencies: Private agencies like Hays, Madison Recruitment, and Randstad specialize in connecting job seekers with employers in Christchurch.
    • Student Job Search (SJS): A free service for students and recent graduates to find part-time or entry-level jobs.

b. Career Counseling and Training

  • Description: Services that provide guidance on career development, upskilling, and transitioning into new industries.
  • Key Providers:
    • Careers.govt.nz: A government-run website offering career advice, tools, and resources.
    • Ara Institute of Canterbury: Offers career counseling and vocational training programs tailored to local industries.
    • Christchurch Resettlement Services (CRS): Provides career counseling specifically for immigrants and refugees.
    • Industry Training Organizations (ITOs): These organizations, such as Competenz and Primary ITO, offer apprenticeships and industry-specific training.

c. Workplace Rights Education

  • Description: Services that educate employees about their rights and responsibilities under New Zealand employment law.
  • Key Providers:
    • Employment New Zealand: A government resource providing information on minimum wage, employment agreements, leave entitlements, and workplace safety.
    • Community Law Canterbury: Offers free legal advice on employment issues, including disputes and unfair treatment.
    • Unions: Organizations like E tลซ and FIRST Union advocate for workersโ€™ rights and provide support in workplace disputes.

d. Immigrant-Specific Support

  • Description: Services tailored to the unique needs of immigrants, such as language support, cultural orientation, and assistance with work visas.
  • Key Providers:
    • Immigration New Zealand (INZ): Offers guidance on work visas, residency, and employer accreditation.
    • Christchurch Multicultural Council: Provides support for immigrants, including workshops on employment and integration.
    • English Language Partners Canterbury: Offers English language classes and workplace communication training for non-native speakers.

2. Typical Costs Involved

  • Free Services:
    • Many government-provided services, such as those offered by WINZ, Employment New Zealand, and Careers.govt.nz, are free of charge.
    • Non-profits like Community Law Canterbury and Christchurch Resettlement Services also provide free or low-cost support.
  • Paid Services:
    • Private recruitment agencies may charge employers but are typically free for job seekers.
    • Training programs at institutions like Ara Institute of Canterbury may have tuition fees, though subsidies or scholarships may be available.
    • Union membership often involves a small fee, typically a percentage of your salary.

3. Procedures for Accessing Services

a. Job Placement Assistance

  1. Work and Income New Zealand (WINZ):
    • Visit a local WINZ office or their website to register as a job seeker.
    • Provide identification, proof of residency, and a CV.
    • Attend workshops or meet with a case manager for personalized support.
  2. Recruitment Agencies:
    • Register online or in person with your CV and references.
    • Attend an interview with the agency to discuss your skills and job preferences.

b. Career Counseling and Training

  1. Careers.govt.nz:
    • Access free online tools like the Career Quiz and CV Builder.
    • Contact their helpline for personalized advice.
  2. Ara Institute of Canterbury:
    • Enroll in a course or book a career counseling session through their website or campus office.

c. Workplace Rights Education

  1. Employment New Zealand:
    • Visit their website for comprehensive guides and tools.
    • Call their helpline for specific questions or concerns.
  2. Community Law Canterbury:
    • Book an appointment online or visit their office for free legal advice.

d. Immigrant-Specific Support

  1. Immigration New Zealand (INZ):
    • Use their online portal to apply for work visas or check your visa status.
    • Attend free workshops or information sessions for new migrants.
  2. Christchurch Multicultural Council:
    • Join their events or workshops by registering online or contacting them directly.

4. Local Guidelines and Considerations

  • Work Visa Requirements: Immigrants must have a valid work visa to be employed in New Zealand. Employers are required to verify your visa status before hiring.
  • Minimum Wage: As of October 2023, the minimum wage in New Zealand is NZD $22.70 per hour. Ensure your employer complies with this standard.
  • Employment Agreements: All employees must have a written employment agreement outlining their terms of work.
  • Cultural Considerations:
    • New Zealand workplaces value punctuality, teamwork, and open communication.
    • Itโ€™s common to address colleagues by their first names, regardless of their position.
    • Immigrants may face challenges adapting to Kiwi slang or workplace humor; language support services can help bridge this gap.

5. Key Organizations and Contact Information

  1. Work and Income New Zealand (WINZ)

  2. Employment New Zealand

  3. Community Law Canterbury

    • Website: www.canlaw.org.nz
    • Phone: 03 366 6870
    • Address: 198 Montreal Street, Christchurch Central
  4. Christchurch Resettlement Services (CRS)

    • Website: www.crs.org.nz
    • Phone: 03 335 0311
    • Address: 283 Lincoln Road, Addington, Christchurch
  5. Ara Institute of Canterbury

    • Website: www.ara.ac.nz
    • Phone: 0800 24 24 76
    • Address: 130 Madras Street, Christchurch Central
  6. Christchurch Multicultural Council


6. Additional Tips for Immigrants

  • Networking: Attend local events, job fairs, and workshops to build connections in Christchurchโ€™s job market.
  • Cultural Integration: Joining community groups or volunteering can help you adapt to Kiwi culture and improve your English skills.
  • Tax Number (IRD): Ensure you have an IRD number from Inland Revenue to work legally and pay taxes.

By utilizing these resources and understanding local guidelines, you can effectively navigate Christchurchโ€™s employment landscape and build a successful career.