Global Major Cities Guide

Key public health offerings, such as hospitals, general practitioners, dental care, and emergency medical services available in Christchurch.

Sections

1. Overview of the Healthcare System in New Zealand

New Zealand has a publicly funded healthcare system that provides free or heavily subsidized services to residents and citizens. However, non-residents and visitors may need to pay for most services unless covered by travel insurance or a reciprocal healthcare agreement (e.g., with Australia or the UK for emergency care).

In Christchurch, healthcare services are managed by the Canterbury District Health Board (CDHB), which oversees public hospitals, community health services, and mental health services.

2. Categories of Health Services in Christchurch

A. General Practitioners (GPs)

Role: GPs are the first point of contact for non-emergency medical issues, including routine check-ups, minor illnesses, vaccinations, and referrals to specialists.
How to Access:
- Register with a local GP clinic (recommended for residents).
- Visitors can book appointments directly with a GP clinic.
Costs:
- Residents enrolled with a GP: $19–$50 per visit (subsidized).
- Non-residents or visitors: $50–$100 per visit (full cost).
- Children under 14: Free for enrolled residents.
Local Tip: Enroll with a GP as soon as possible if you plan to stay long-term, as this ensures lower costs and easier access to care.

B. Hospitals

Public Hospitals:
- The main public hospital in Christchurch is Christchurch Hospital, located in the city center. It provides a wide range of services, including emergency care, surgery, maternity care, and specialist treatments.
- Public hospital services are free for residents and citizens.
- Non-residents may need to pay unless the care is for an emergency.
Private Hospitals:
- Examples include Southern Cross Hospital and St George’s Hospital.
- These offer faster access to elective surgeries and specialist care but are more expensive.
- Costs vary depending on the procedure and are not subsidized.

C. Emergency Care

Emergency Department (ED):
- Christchurch Hospital has a 24/7 Emergency Department for life-threatening or urgent medical issues.
- Emergency care is free for residents and citizens.
- Non-residents may be charged unless covered by a reciprocal agreement or insurance.
Ambulance Services:
- Provided by St John Ambulance.
- Costs: $98 for residents; higher for non-residents (unless covered by insurance).
- Dial 111 for emergencies.
Local Tip: Only use the ED for genuine emergencies. For less urgent issues, visit an after-hours clinic or GP.

D. After-Hours and Urgent Care Clinics

Clinics like 24 Hour Surgery (located at 401 Madras Street) provide urgent care for non-life-threatening issues outside regular GP hours.
Costs: $100–$150 for non-residents; $50–$100 for residents.

E. Mental Health Services

Public Services:
- Free for residents through the CDHB.
- Services include counseling, crisis intervention, and psychiatric care.
- Contact the Mental Health Crisis Team at 0800 920 092 for urgent help.
Private Services:
- Psychologists and counselors are available for private consultations.
- Costs: $150–$250 per session (not subsidized).
Local Tip: For mild to moderate issues, GPs can refer you to subsidized counseling services.

F. Pharmacies

Pharmacies are widely available in Christchurch for prescription and over-the-counter medications.
Costs:
- Prescription fees for residents: $5 per item.
- Non-residents: Full cost of medication.
Local Tip: Some pharmacies, like Unichem and Countdown Pharmacy, offer extended hours.

G. Dental Care

Dental care is not subsidized for adults and can be expensive.
Costs: $150–$300 for a basic consultation or filling.
Free for children under 18 (residents only).

H. Maternity Services

Free for residents and citizens.
Non-residents may need to pay for maternity care unless covered by insurance.
Midwives are the primary providers of maternity care in New Zealand.

3. Costs of Healthcare in Christchurch

Residents and Citizens:
- Most public healthcare services are free or subsidized.
- Prescription medications: $5 per item.
- GP visits: $19–$50.
Non-Residents and Visitors:
- Full costs apply for most services unless covered by insurance or a reciprocal agreement.
- Travel insurance is highly recommended to cover unexpected medical expenses.

4. Steps to Access Healthcare in Christchurch

For Residents:

Enroll with a GP:
- Find a GP clinic near your home (use the Healthpoint website: www.healthpoint.co.nz).
- Provide proof of residency (e.g., visa, utility bill).
Get a National Health Index (NHI) Number:
- This unique identifier is used for all public health services.
- Your GP or hospital will assign this if you don’t already have one.

For Non-Residents/Visitors:

Emergency Care:
- Dial 111 for life-threatening emergencies.
- Visit Christchurch Hospital ED for urgent care.
Non-Emergency Care:
- Book an appointment with a GP or visit an urgent care clinic.
- Pay upfront and claim reimbursement from your travel insurance if applicable.
Pharmacies:
- Bring your prescription to any pharmacy for fulfillment.

5. Local Considerations and Tips

Reciprocal Healthcare Agreements:
- Citizens of Australia and the UK are entitled to free emergency care in public hospitals.
- Check if your country has a similar agreement with New Zealand.
Travel Insurance:
- Essential for non-residents to cover unexpected medical costs.
Cultural Sensitivity:
- New Zealand healthcare providers are generally inclusive and respectful of cultural diversity.
- If you have specific cultural or language needs, inform your healthcare provider.
Healthline:
- Call 0800 611 116 for free 24/7 health advice from registered nurses.
Māori and Pacific Health Services:
- Specialized services are available for Māori and Pacific Island communities. Ask your GP for referrals if needed.

6. Key Contacts

Christchurch Hospital: +64 3 364 0640
24 Hour Surgery: +64 3 365 7777
Mental Health Crisis Team: 0800 920 092
Healthline: 0800 611 116
St John Ambulance (Emergency): Dial 111

By understanding the structure of Christchurch’s healthcare system and planning ahead, you can ensure that you and your family have access to the care you need. Whether you’re a resident or a visitor, the city’s healthcare services are designed to be accessible, high-quality, and patient-focused.