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Language Support Services

Access to translation, interpretation, and other language assistance resources for non-native speakers.

Sections

1. Types of Language Support Services in Christchurch

a. English Language Classes

  • Providers:

    • Ara Institute of Canterbury: Offers English language courses for all levels, from beginner to advanced, including academic English for tertiary education.
    • English Language Partners (ELP): Specializes in English classes for migrants and refugees, including workplace English and conversation classes.
    • Christchurch Resettlement Services (CRS): Provides English classes tailored to refugees and asylum seekers.
    • Community Colleges and Libraries: Many local libraries and community centers offer free or low-cost English conversation groups.
  • Types of Classes:

    • General English (speaking, listening, reading, and writing)
    • English for employment or business
    • Academic English for university preparation
    • English for specific purposes (e.g., healthcare, hospitality)

b. Translation and Interpretation Services

  • Providers:

    • Interpreting New Zealand: Offers professional interpreting services in over 70 languages, including for medical, legal, and community settings.
    • Language Line: A government-funded telephone interpreting service available in over 50 languages, often used in healthcare, education, and government services.
    • Christchurch City Council: Provides translation services for key public documents and offers multilingual support for accessing council services.
  • Settings:

    • Healthcare (hospitals, clinics)
    • Legal and immigration services
    • Education (schools, universities)
    • Community and social services

c. Language Support for Children

  • Providers:

    • Ministry of Education: Offers the ESOL (English for Speakers of Other Languages) program in schools to help children from non-English-speaking backgrounds integrate into the education system.
    • Local Schools: Many schools in Christchurch have dedicated ESOL teachers and resources to support children learning English.
  • Additional Support:

    • Bilingual teacher aides in schools with high numbers of migrant or refugee students.
    • Homework clubs and after-school programs for additional language practice.

d. Cultural Orientation and Language Support for Refugees

  • Providers:

    • Red Cross Pathways to Settlement: Offers language and cultural orientation programs for refugees resettling in Christchurch.
    • Christchurch Resettlement Services (CRS): Provides tailored language support, including one-on-one tutoring and group classes, for refugees and asylum seekers.
  • Focus Areas:

    • Basic English for daily life
    • Cultural norms and expectations in New Zealand
    • Accessing essential services (healthcare, housing, education)

e. Online and Digital Language Resources

  • Providers:
    • Mango Languages: Available for free through Christchurch City Libraries, offering online language learning tools.
    • Duolingo and Other Apps: Widely used for self-paced English learning.
    • Library Resources: Christchurch City Libraries provide free access to English learning books, audiobooks, and DVDs.

2. Associated Costs

  • Free Services:

    • Many community-based English conversation groups and library resources are free.
    • ESOL support in schools is funded by the Ministry of Education.
    • Language Line interpreting services are free when used through government agencies.
  • Low-Cost Services:

    • English Language Partners (ELP) charges a nominal fee for some classes (e.g., $50โ€“$100 per term), but fees may be waived for refugees or those with financial hardship.
    • Community centers may charge a small fee (e.g., $5โ€“$10 per session) for English classes.
  • Paid Services:

    • Professional translation and interpretation services (e.g., Interpreting New Zealand) typically charge on an hourly basis, with rates ranging from NZD $50โ€“$150 per hour depending on the language and complexity.
    • Academic English courses at institutions like Ara Institute of Canterbury may cost several thousand NZD per semester, depending on the level and duration.

3. Application Procedures

  • English Language Classes:

    • Contact the provider directly (e.g., Ara Institute, ELP) to inquire about course schedules, fees, and enrollment requirements.
    • Some providers may require an initial assessment to determine your English proficiency level.
  • Translation and Interpretation Services:

    • For professional services, book directly through the providerโ€™s website or by phone.
    • For free services like Language Line, ask the government agency or service provider (e.g., hospital, school) to arrange the interpreting service for you.
  • School-Based ESOL Support:

    • Speak to your childโ€™s school to request ESOL support. Schools will assess the childโ€™s needs and provide appropriate resources.
  • Refugee-Specific Services:

    • Refugees are typically referred to language support programs through the Red Cross or CRS as part of their resettlement process.

4. Cultural and Local Considerations

  • Kiwi English and Slang: New Zealanders often use informal English and slang (e.g., โ€œkiwiโ€ for New Zealander, โ€œchilly binโ€ for cooler). Language classes and conversation groups can help you understand these local expressions.
  • Multicultural Community: Christchurch is home to a growing multicultural population, with significant communities from Asia, the Pacific Islands, and the Middle East. This diversity is reflected in the availability of language services and cultural events.
  • Christchurch City Libraries: Libraries are excellent community hubs for language learners, offering free resources, conversation groups, and cultural events.
  • Public Transport and Signage: Most public signs and transport information are in English, so basic English proficiency is helpful for navigating the city. However, many services (e.g., hospitals, schools) provide multilingual support.

5. Key Contacts and Resources


By utilizing these services, newcomers to Christchurch can improve their English skills, access essential services, and integrate more easily into the local community. Let me know if you need further assistance!