Utility Services

Details on essential services such as electricity, water, internet, and how to set them up in a new home.

Sections

1. Electricity

Electricity is an essential utility in Dunedin, especially given the city’s cooler climate. Most homes in Dunedin rely on electricity for heating, lighting, and appliances.

Key Providers

  • Meridian Energy
  • Contact Energy
  • Genesis Energy
  • Powershop
  • Trustpower
  • Electric Kiwi

Setting Up Electricity

  • Step 1: Compare providers using websites like Powerswitch or Glimp. These tools allow you to compare rates and plans based on your address and usage.
  • Step 2: Contact your chosen provider to set up an account. You’ll need to provide:
    • Your address
    • Move-in date
    • Identification (e.g., passport or driver’s license)
    • Bank account details for billing
  • Step 3: Arrange for the power to be connected before your move-in date. Most providers can activate electricity within 1-3 business days.

Typical Costs

  • Daily fixed charge: NZD 0.30–1.50 per day
  • Usage charge: NZD 0.20–0.35 per kWh
  • Monthly bill: NZD 120–250, depending on the size of the home and heating needs.

Local Considerations

  • Dunedin’s winters can be cold, so electricity usage for heating can significantly increase during colder months (May–September). Consider energy-efficient heating options like heat pumps or insulation to reduce costs.
  • Some older homes in Dunedin may have poor insulation, so inquire about the property’s energy efficiency before renting or buying.

2. Gas

Gas is less commonly used in Dunedin compared to electricity, but some homes may use bottled gas for cooking or heating.

Key Providers

  • Elgas
  • Rockgas
  • Genesis Energy (for piped natural gas, where available)

Setting Up Gas

  • Bottled Gas: Contact a provider like Elgas or Rockgas to arrange for delivery. You’ll need to set up an account and schedule regular refills or on-demand delivery.
  • Piped Gas: If your home is connected to the gas network, contact a provider like Genesis Energy to set up an account.

Typical Costs

  • Bottled Gas: NZD 100–150 per 45kg bottle (lasts 4–6 weeks for moderate use)
  • Piped Gas: NZD 0.07–0.10 per kWh, with a daily fixed charge of NZD 0.50–1.00
  • Monthly bill: NZD 50–150, depending on usage.

Local Considerations

  • Piped natural gas is not available in all areas of Dunedin, so check with your landlord or provider to confirm availability.
  • Bottled gas is more common for homes without piped connections, especially in rural or suburban areas.

3. Water

Water services in Dunedin are managed by the Dunedin City Council (DCC). Unlike electricity and gas, water is not typically billed separately for residential properties.

Key Details

  • Water charges are included in your rates (property taxes), which are usually paid by the landlord if you are renting.
  • There is no need to set up a separate water account when moving into a rental property.

Typical Costs

  • For homeowners, water charges are part of the annual rates bill, which varies depending on the property value. Rates in Dunedin typically range from NZD 2,000–3,500 per year.

Local Considerations

  • Dunedin has a reliable water supply, but conservation is encouraged, especially during dry periods.
  • Some older homes may have outdated plumbing, so check for leaks or water pressure issues when inspecting a property.

4. Internet and Telecommunications

Internet is a vital utility for most households in Dunedin, and the city has good broadband coverage, including fibre, VDSL, and ADSL options.

Key Providers

  • Spark
  • Vodafone
  • 2degrees
  • Orcon
  • Slingshot
  • MyRepublic

Setting Up Internet

  • Step 1: Check broadband availability at your address using tools like Broadband Compare.
  • Step 2: Choose a provider and plan based on your needs (e.g., speed, data cap, and price). Fibre is the fastest and most reliable option.
  • Step 3: Contact the provider to set up an account. You’ll need to provide:
    • Your address
    • Move-in date
    • Identification
    • Bank account details for billing
  • Step 4: Schedule installation. Fibre connections may require a technician visit, which can take 1–2 weeks.

Typical Costs

  • Fibre plans: NZD 75–120 per month (unlimited data, speeds of 100 Mbps or higher)
  • VDSL/ADSL plans: NZD 60–90 per month (unlimited data, slower speeds)
  • Installation fees: Often free for fibre, but some providers may charge NZD 100–200 for setup.

Local Considerations

  • Fibre broadband is widely available in Dunedin, but some older or rural properties may only have access to VDSL or ADSL.
  • Many providers offer bundle deals that include mobile phone plans or electricity discounts.

5. Other Utilities and Tips

Rubbish and Recycling

  • Managed by the Dunedin City Council.
  • Weekly rubbish collection requires prepaid rubbish bags (available at supermarkets for NZD 2–3 per bag).
  • Fortnightly recycling collection is free, and bins are provided by the council.

Heating Considerations

  • Dunedin’s climate means heating is a significant part of utility costs. Look for properties with:
    • Heat pumps (energy-efficient)
    • Wood burners (may require purchasing firewood, NZD 100–200 per cubic metre)
    • Insulation and double-glazed windows

Energy Efficiency

  • Check if the property has an EECA Energy Efficiency Rating or ask the landlord about insulation and heating options.
  • Consider using energy-saving tips, such as turning off appliances when not in use and using curtains to retain heat.

Summary Table of Typical Monthly Utility Costs in Dunedin

| Utility | Typical Monthly Cost (NZD) | |-----------------|----------------------------| | Electricity | 120–250 | | Gas (if used) | 50–150 | | Internet | 75–120 | | Water | Included in rates | | Rubbish Bags | 10–20 |


Final Tips for Newcomers

  • Plan Ahead: Set up utilities at least 1–2 weeks before moving in to ensure a smooth transition.
  • Ask Your Landlord: If renting, confirm which utilities are included in the rent and which you need to arrange yourself.
  • Monitor Usage: Use tools like smart meters or provider apps to track your electricity and gas usage.
  • Bundle Services: Some providers offer discounts if you bundle electricity, gas, and internet services.

By following this guide, you’ll be well-prepared to set up and manage your utility services in Dunedin, ensuring a comfortable and efficient living experience in this charming New Zealand city.