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Public Telephones

Information about the availability and use of public payphones in the city.

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Comprehensive Guide to Public Telephones in Nelson, New Zealand

Public telephones, once a vital part of communication infrastructure, have become less common in New Zealand, including in Nelson, due to the widespread use of mobile phones and internet-based communication. However, there are still some public telephones available in Nelson for those who may need them. Below is a detailed guide to help you understand their availability, usage, costs, and alternatives.


1. Availability and Locations of Public Telephones in Nelson

Public telephones in Nelson are managed by Spark, one of New Zealand's major telecommunications providers. While their numbers have significantly decreased in recent years, you can still find a few functional public telephones in key locations, particularly in areas with high foot traffic or where tourists are likely to visit.

Common Locations:

  • Nelson City Centre: Look for public telephones near major landmarks such as the Nelson i-SITE Visitor Information Centre, Trafalgar Street (the main shopping and dining area), and near bus stops.
  • Transport Hubs: Public telephones may be available near the Nelson Bus Terminal or other key transit points.
  • Parks and Public Spaces: Some public telephones can be found in or near popular parks like Queens Gardens or Tahunanui Beach Reserve.
  • Hospitals and Emergency Areas: Nelson Hospital may have a public telephone for emergency use.
  • Shopping Centres: Larger shopping centres, such as Richmond Mall (a short drive from Nelson), may have public telephones.

To locate a specific public telephone, you can use Spark's online directory or inquire at the Nelson i-SITE Visitor Information Centre.


2. How to Use Public Telephones

Using a public telephone in Nelson is straightforward. Here’s a step-by-step guide:

Making a Call:

  1. Pick up the receiver: This activates the phone.
  2. Insert payment: Most public telephones accept coins (New Zealand dollars) or prepaid phone cards. Some may also accept credit or debit cards.
  3. Dial the number:
    • For local calls: Dial the 7-digit local number.
    • For national calls: Dial the area code (e.g., 03 for Nelson) followed by the local number.
    • For international calls: Dial 00, followed by the country code, area code, and the local number.
  4. Wait for connection: Once the call connects, the cost will be deducted from your payment method.
  5. End the call: Hang up the receiver to terminate the call.

Receiving Calls:

Some public telephones allow incoming calls. The phone number is usually displayed on the phone itself.


3. Costs of Using Public Telephones

The cost of using public telephones in Nelson depends on the type of call:

  • Local Calls: Typically cost around NZD 0.50 to NZD 1.00 for a few minutes.
  • National Calls: Rates vary but are generally higher than local calls, starting at around NZD 1.00 per minute.
  • International Calls: These are the most expensive, with rates depending on the destination. Using a prepaid phone card can significantly reduce costs.
  • Toll-Free Numbers: Calling 0800 or 0508 numbers (New Zealand toll-free numbers) is free from public telephones.

Note: Rates may vary depending on the provider and the specific phone.


4. Functionality and Current Relevance

Public telephones in Nelson, as in the rest of New Zealand, are becoming less common due to the prevalence of mobile phones. While the remaining public telephones are generally functional, they may not always be well-maintained. It’s advisable to have a backup communication method in case you encounter a non-functional phone.


5. Alternative Communication Methods

Given the decline in public telephone usage, here are some alternative ways to stay connected in Nelson:

a) Mobile Phones:

  • Local SIM Cards: If you’re visiting or relocating to Nelson, consider purchasing a local SIM card from providers like Spark, Vodafone, or 2degrees. Prepaid plans are affordable and offer data, calls, and texts.
  • International Roaming: Check with your home provider for international roaming options, though this can be expensive.

b) Wi-Fi and Internet-Based Communication:

  • Free Wi-Fi: Many cafes, restaurants, and public spaces in Nelson offer free Wi-Fi. The Nelson Public Library and the Nelson i-SITE Visitor Information Centre are good places to access free internet.
  • Apps: Use apps like WhatsApp, Skype, or Zoom for voice and video calls over Wi-Fi.

c) Emergency Phones:

  • In case of emergencies, you can dial 111 from any phone in New Zealand, including mobile phones without credit or SIM cards.

6. Local Insights

  • Tourist-Friendly Services: Nelson is a tourist-friendly city, and locals are generally helpful. If you’re unable to find a public telephone, don’t hesitate to ask for assistance at a nearby shop, café, or the i-SITE Visitor Information Centre.
  • Rural Areas: If you’re venturing into rural areas or national parks around Nelson, such as Abel Tasman National Park, public telephones may not be available. Ensure you have a mobile phone with coverage or a satellite phone for emergencies.

7. Final Tips

  • Plan Ahead: If you anticipate needing a public telephone, locate one in advance and ensure you have the correct payment method (coins or a prepaid card).
  • Stay Connected: Investing in a local SIM card or portable Wi-Fi device is highly recommended for convenience and reliability.
  • Emergency Preparedness: Always have a way to contact emergency services, especially if you’re exploring remote areas.

While public telephones in Nelson are not as prevalent as they once were, they remain a useful resource in certain situations. By combining this guide with modern communication tools, you can ensure seamless connectivity during your time in Nelson.