Nelson

๐Ÿšจ

Safety and Emergency

Information about local safety services, emergency contacts, and disaster preparedness in Nelson.

Sections

Comprehensive Guide to Safety and Emergency in Nelson, New Zealand

Nelson, located at the top of the South Island of New Zealand, is known for its stunning natural beauty, friendly community, and relatively low crime rate. However, like any city, itโ€™s important to be prepared for emergencies and understand local safety protocols. Below is a detailed guide to help visitors and residents stay safe and handle emergencies effectively.

1. Emergency Services in Nelson

New Zealand has a well-organized emergency response system. In Nelson, emergency services are reliable and accessible.

Emergency Numbers

  • 111: The universal emergency number in New Zealand for Police, Fire, and Ambulance services.
    • When you call, you will be asked which service you need (Police, Fire, or Ambulance) and your location.
    • If you donโ€™t speak English, interpreters are available.

Key Emergency Services

  • Police: Nelson Police Station is located at 41 Halifax Street, Nelson. They handle crime, lost property, and general safety concerns.
  • Fire and Emergency New Zealand: Fire stations are located throughout the Nelson region. They respond to fires, rescues, and hazardous material incidents.
  • Ambulance Services: St John Ambulance provides emergency medical services in Nelson.

Non-Emergency Contacts

  • Healthline: 0800 611 116 (for non-urgent medical advice, available 24/7).
  • Police Non-Emergency Line: 105 (for reporting non-urgent crimes or incidents).
  • Nelson City Council: 03 546 0200 (for local issues like road hazards, water supply issues, etc.).

2. Procedures to Follow During Emergencies

Medical Emergencies

  1. Call 111 and ask for an ambulance.
  2. Provide your location and details about the emergency.
  3. If you are trained, administer first aid while waiting for help.

Fire Emergencies

  1. Call 111 and ask for the fire service.
  2. Evacuate the building immediately and stay clear of the area.
  3. Do not attempt to re-enter the building until it is declared safe.

Crime or Safety Concerns

  1. Call 111 and ask for the police if itโ€™s an emergency.
  2. For non-urgent matters, call 105 or visit the Nelson Police Station.

Natural Disasters

  • Earthquakes: Drop, Cover, and Hold. Stay indoors until the shaking stops. If you are near the coast, move to higher ground immediately in case of a tsunami.
  • Flooding: Avoid driving or walking through floodwaters. Follow local council updates and evacuate if instructed.
  • Severe Weather: Stay indoors and monitor weather updates from MetService (New Zealandโ€™s official weather service).

3. Costs for Emergency Services

Ambulance Services

  • St John Ambulance charges a fee for emergency callouts:
    • NZD $98 for New Zealand residents.
    • NZD $800 or more for non-residents or visitors without travel insurance.
  • It is highly recommended that visitors have travel insurance to cover these costs.

Medical Services

  • Emergency care at public hospitals is free for New Zealand residents and citizens.
  • Visitors may be charged for medical treatment unless covered by travel insurance.

Fire and Police Services

  • Fire and police emergency responses are free of charge.

4. Tips for Staying Safe in Nelson

General Safety

  • Nelson is a safe city, but always take basic precautions:
    • Avoid leaving valuables in plain sight in your car.
    • Lock your accommodation and vehicles.
    • Be cautious when walking alone at night, especially in less populated areas.

Road Safety

  • Drive on the left-hand side of the road.
  • Always wear seatbelts, and do not use your phone while driving.
  • Be cautious on rural roads, as they can be narrow and winding.

Outdoor Safety

  • Nelson is known for its outdoor activities, but always prepare adequately:
    • Check weather forecasts before hiking or boating.
    • Carry sufficient water, sunscreen, and appropriate clothing.
    • Inform someone of your plans if youโ€™re heading into remote areas.

Water Safety

  • Swim only at patrolled beaches and follow lifeguard instructions.
  • Be cautious of strong currents and tides, especially at unpatrolled beaches.

5. Local Considerations for Natural Disasters

Earthquakes

  • Nelson is located in a seismically active region. Earthquakes can occur without warning.
  • Familiarize yourself with the Drop, Cover, and Hold technique.
  • Identify safe spots in your accommodation (e.g., under sturdy furniture).

Tsunamis

  • If you feel a strong earthquake or notice unusual sea behavior (e.g., the water receding), move to higher ground immediately.
  • Follow evacuation routes and listen to Civil Defence updates.

Flooding

  • Heavy rain can cause flooding in low-lying areas.
  • Stay informed through the Nelson City Council website or local radio stations.

Wildfires

  • During dry summers, wildfires can occur in rural areas.
  • Avoid lighting fires during fire bans and report any signs of fire to 111.

6. Important Contacts and Locations

Emergency Contacts

  • Nelson Police Station: 41 Halifax Street, Nelson. Phone: 03 546 3840.
  • Nelson Hospital (Public): 98 Waimea Road, Nelson. Phone: 03 546 1800.
  • St John Ambulance: For non-urgent inquiries, call 0800 ST JOHN (0800 785 646).

Local Authorities

Weather Updates

Radio Stations for Emergency Updates

  • Tune in to local radio stations like The Breeze (97.6 FM) or More FM (92.8 FM) for real-time updates during emergencies.

7. Additional Resources

  • New Zealand Red Cross Hazard App: Download this free app for alerts and advice on natural disasters.
  • SafeTravel: www.safetravel.govt.nz for travel advisories and safety tips for visitors.

Conclusion

Nelson is a safe and welcoming city, but being prepared for emergencies is essential. Familiarize yourself with the local emergency services, keep important contacts handy, and stay informed about potential natural hazards. Whether youโ€™re visiting for a short time or planning to settle in Nelson, this guide will help you navigate safety and emergency situations with confidence.