Palmerston North

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Employee Rights

A summary of workers' rights, including minimum wage, leave entitlements, work hours, and access to support if issues arise.

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Comprehensive Guide to Employee Rights in Palmerston North, New Zealand

New Zealand has robust employment laws designed to protect workers' rights, and these apply equally to employees in Palmerston North. Below is a detailed guide covering key aspects of employee rights, local considerations, and resources available in Palmerston North.


1. Minimum Wage

New Zealand sets a national minimum wage that applies to all employees, including those in Palmerston North. As of October 2023, the minimum wage rates are:

  • Adult Minimum Wage: $22.70 per hour (for employees aged 16 and over).
  • Starting-Out Wage: $18.16 per hour (for employees aged 16-19 who are entering the workforce for the first time or are in training).
  • Training Minimum Wage: $18.16 per hour (for employees aged 20 or older who are in formal training agreements).

Key Considerations:

  • Employers must pay at least the minimum wage, even if the employee agrees to a lower rate.
  • Wages must be paid in money (not goods or services) and on a regular basis (e.g., weekly or fortnightly).

2. Working Hours

New Zealand law does not specify a maximum number of working hours per week, but there are protections to ensure fair treatment:

  • Standard Work Hours: Typically, full-time employees work 40 hours per week (8 hours per day, 5 days a week).
  • Overtime: Employers are not legally required to pay extra for overtime unless it is specified in the employment agreement.
  • Rest and Meal Breaks: Employees are entitled to:
    • A 10-minute paid rest break for every 2-4 hours worked.
    • A 30-minute unpaid meal break for every 4-6 hours worked.

Key Considerations:

  • Employment agreements must clearly outline working hours and any overtime policies.
  • Employers cannot force employees to work unreasonable hours.

3. Leave Entitlements

Employees in Palmerston North are entitled to various types of leave under New Zealand law:

a) Annual Leave

  • Employees are entitled to 4 weeks of paid annual leave after 12 months of continuous employment.
  • Leave must be taken at a time agreed upon between the employer and employee.

b) Public Holidays

  • Employees are entitled to 11 public holidays per year. In Palmerston North, this includes regional holidays like Manawatū Anniversary Day (observed on the second Monday in March).
  • If an employee works on a public holiday, they are entitled to time-and-a-half pay and a day in lieu.

c) Sick Leave

  • Employees are entitled to 10 days of paid sick leave per year after 6 months of continuous employment.
  • Sick leave can be used for the employee’s own illness or to care for a dependent.

d) Parental Leave

  • Parental leave is available for eligible employees, including up to 26 weeks of paid parental leave and additional unpaid leave.

e) Bereavement Leave

  • Employees are entitled to 3 days of paid bereavement leave for the death of an immediate family member and 1 day for others.

f) Other Leave

  • Employees may also be entitled to domestic violence leave (up to 10 days per year) and unpaid leave for specific circumstances.

4. Protections Against Discrimination

New Zealand law prohibits discrimination in the workplace under the Human Rights Act 1993 and the Employment Relations Act 2000. Employers cannot discriminate based on:

  • Race, ethnicity, or nationality
  • Gender, sexual orientation, or marital status
  • Age, disability, or religious beliefs
  • Political opinion or union membership

Key Considerations:

  • Employers must provide a safe and inclusive workplace free from harassment and bullying.
  • Employees who experience discrimination can file a complaint with the Human Rights Commission or the Employment Relations Authority (ERA).

5. Resolving Workplace Disputes

If an employee in Palmerston North has a workplace issue, there are several steps and resources available to resolve disputes:

a) Internal Resolution

  • Employees should first try to resolve the issue directly with their employer or manager.
  • Review the employment agreement and workplace policies to understand rights and obligations.

b) Mediation Services

  • If internal resolution fails, employees can access free mediation services through the Ministry of Business, Innovation and Employment (MBIE).
  • Mediation is a confidential process where an independent mediator helps both parties reach an agreement.

c) Employment Relations Authority (ERA)

  • If mediation is unsuccessful, employees can escalate the issue to the ERA, which investigates and makes legally binding decisions.
  • Costs: Filing a claim with the ERA costs $71.56, but this may be waived in cases of financial hardship.

d) Employment Court

  • For complex or unresolved cases, employees can take their case to the Employment Court. This is a more formal and costly process.

6. Local Resources in Palmerston North

Palmerston North has several resources and institutions that can assist employees with workplace issues:

a) Community Law Manawatū

  • Provides free legal advice and support for employment-related issues.
  • Address: 1st Floor, 55 The Square, Palmerston North
  • Website: www.communitylaw.org.nz

b) Citizens Advice Bureau (CAB) Palmerston North

  • Offers free advice and information on employment rights and dispute resolution.
  • Address: Hancock Community House, 77 King Street, Palmerston North
  • Website: www.cab.org.nz

c) MBIE Employment Services

  • The Ministry of Business, Innovation and Employment provides resources, mediation services, and a helpline for employment issues.
  • Phone: 0800 20 90 20
  • Website: www.employment.govt.nz

d) Unions

  • Joining a union can provide additional support and advocacy for workplace issues. Common unions in Palmerston North include:
    • E tū (for various industries)
    • NZEI Te Riu Roa (for education sector workers)

7. Costs Involved in Resolving Disputes

  • Mediation: Free through MBIE.
  • ERA Filing Fee: $71.56 (may be waived).
  • Legal Representation: Costs vary depending on the lawyer or advocate. Community Law offers free or low-cost services for eligible individuals.
  • Employment Court: Costs can be significant, including legal fees and court costs.

8. Additional Tips for Employees in Palmerston North

  • Keep Records: Maintain copies of your employment agreement, payslips, and any correspondence with your employer.
  • Know Your Rights: Familiarize yourself with New Zealand’s employment laws, which are outlined on the MBIE website.
  • Seek Support Early: If you suspect a breach of your rights, seek advice promptly to avoid escalation.

By understanding these rights and utilizing the resources available in Palmerston North, employees can ensure they are treated fairly and can address any workplace issues effectively.