Palmerston North

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Utilities

Information about setting up electricity, water, gas, and internet services for homes and businesses.

Sections

1. Electricity

Electricity is an essential utility in Palmerston North, and the city is serviced by multiple electricity retailers. The electricity market in New Zealand is deregulated, meaning you can choose your provider based on your needs and preferences.

Major Electricity Providers

  • Meridian Energy
  • Genesis Energy
  • Contact Energy
  • Mercury Energy
  • Powershop
  • Trustpower
  • Nova Energy

Average Costs

  • The average household electricity cost in Palmerston North is approximately NZD 0.30โ€“0.35 per kWh, depending on your provider and plan.
  • Monthly bills typically range from NZD 120โ€“200, depending on household size and energy usage.

How to Set Up Electricity

  1. Compare Providers: Use websites like Powerswitch or Glimp to compare electricity plans.
  2. Contact the Provider: Once youโ€™ve chosen a provider, contact them directly to set up an account. Youโ€™ll need proof of identity, your address, and possibly a credit check.
  3. Connection Time: Most providers can connect your electricity within 1โ€“3 business days.

Local Tips

  • Many providers offer discounts for prompt payment or bundling electricity with other services like gas or internet.
  • Consider signing up for a plan with a fixed rate to avoid seasonal price fluctuations.

2. Water

Water services in Palmerston North are managed by the Palmerston North City Council (PNCC). The city has a reliable water supply sourced from the Turitea Dam and local bores.

Costs

  • Water is charged as part of your rates (property taxes) if you own a home.
  • For renters, water costs are typically included in the rent unless specified otherwise in the tenancy agreement.
  • If metered, the cost is approximately NZD 1.50โ€“2.00 per cubic metre.

How to Set Up Water

  • If youโ€™re renting, check with your landlord or property manager to confirm how water charges are handled.
  • For homeowners, water services are automatically connected when you move in. Youโ€™ll receive water bills as part of your rates invoice.

Local Tips

  • Palmerston North has a strong focus on water conservation. Be mindful of water usage, especially during summer when restrictions may apply.

3. Gas

Gas is commonly used for heating, cooking, and hot water in Palmerston North. Both natural gas and bottled LPG (liquefied petroleum gas) are available.

Major Gas Providers

  • Genesis Energy
  • Contact Energy
  • Nova Energy
  • Trustpower

Average Costs

  • Natural gas: NZD 0.07โ€“0.10 per kWh.
  • Monthly bills for natural gas range from NZD 50โ€“120, depending on usage.
  • Bottled LPG: A 45kg bottle costs approximately NZD 100โ€“120, and delivery fees may apply.

How to Set Up Gas

  1. Natural Gas: Contact a provider to set up an account. You may need to check if your property is connected to the natural gas network.
  2. Bottled Gas: Order LPG bottles from suppliers like Elgas or Rockgas. Many providers offer online ordering and delivery.

Local Tips

  • If youโ€™re renting, confirm with your landlord whether the property uses natural gas or bottled gas.
  • Some providers offer discounts for bundling gas with electricity.

4. Internet and Telecommunications

Palmerston North has excellent internet connectivity, including fibre broadband, ADSL, VDSL, and mobile data options.

Major Internet Providers

  • Spark
  • Vodafone (One NZ)
  • 2degrees
  • Slingshot
  • Orcon
  • MyRepublic

Average Costs

  • Fibre broadband plans start at NZD 75โ€“100 per month for speeds of 300 Mbps or higher.
  • Unlimited data plans are standard, but check for any fair usage policies.

How to Set Up Internet

  1. Check Availability: Use the Chorus Broadband Checker to see what services are available at your address.
  2. Choose a Provider: Compare plans on websites like Glimp.
  3. Sign Up: Contact your chosen provider to set up an account. Installation may take 1โ€“2 weeks if fibre is not already connected.

Local Tips

  • Fibre broadband is widely available in Palmerston North and is the fastest and most reliable option.
  • Some providers offer discounts for bundling internet with mobile or electricity services.

5. Waste Management

Waste management in Palmerston North is overseen by the Palmerston North City Council (PNCC). The city has a kerbside collection system for rubbish, recycling, and green waste.

Costs

  • Rubbish collection requires prepaid rubbish bags or a wheelie bin subscription:
    • Prepaid bags: NZD 2.50โ€“3.50 per bag (available at supermarkets).
    • Wheelie bins: NZD 150โ€“250 per year, depending on bin size.
  • Recycling collection is free and included in your rates.
  • Green waste collection is optional and costs approximately NZD 120โ€“200 per year.

How to Set Up Waste Services

  • Rubbish: Purchase prepaid bags or subscribe to a wheelie bin service through private companies like EnviroWaste or Waste Management NZ.
  • Recycling: The council provides a free recycling bin. Contact PNCC if your property doesnโ€™t have one.
  • Green Waste: Subscribe to a green waste collection service through private providers.

Local Tips

  • Palmerston North has a strong focus on recycling. Ensure you separate recyclables (plastics, glass, paper, etc.) from general waste.
  • Check the PNCC website for collection schedules and guidelines.

Additional Considerations

  • Emergency Numbers: For utility emergencies (e.g., power outages, water leaks), contact your provider or the PNCC directly.
  • Sustainability: Palmerston North is committed to sustainability. Consider energy-efficient appliances and practices to reduce your utility bills and environmental impact.
  • Tenancy Agreements: If youโ€™re renting, clarify with your landlord which utilities youโ€™re responsible for and how theyโ€™re billed.

By understanding the utility services in Palmerston North and following the steps above, youโ€™ll be well-prepared to set up and manage your utilities efficiently. Let me know if you need further assistance!