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Local Government Services

Guidance on Tauranga's city services, city council, and public facilities.

Sections

1. Rates (Property Taxes)

Rates are a primary source of funding for Tauranga City Council and are used to maintain infrastructure, public facilities, and community services.

Types of Rates:

  • General Rates: Based on the capital value of your property.
  • Targeted Rates: Charged for specific services like water supply, wastewater, and stormwater management.
  • Uniform Annual General Charge (UAGC): A fixed charge applied to all properties.

Associated Costs:

  • Rates vary depending on the propertyโ€™s location, size, and value. For example, residential properties in Tauranga typically pay between $2,500 and $4,000 annually.
  • Rates are billed quarterly, and you can pay in installments.

Procedures:

  1. Property Valuation: Rates are calculated based on the propertyโ€™s capital value, which is assessed every three years.
  2. Receiving Your Rates Invoice: Property owners receive a quarterly invoice from the council.
  3. Payment Options:
    • Online via the Tauranga City Council website.
    • Direct debit or bank transfer.
    • In-person at the council office.
    • By mail (cheque payments are being phased out in New Zealand).

Local Considerations:

  • Tauranga has seen significant property value increases in recent years, which may result in higher rates.
  • Discounts or rebates may be available for low-income households or retirees under the Rates Rebate Scheme. Applications can be made through the council.

2. Water Supply and Wastewater Services

The council provides clean drinking water and manages wastewater and stormwater systems.

Associated Costs:

  • Water Supply: Tauranga uses a metered water system. The cost is approximately $2.90 per cubic meter of water used.
  • Wastewater Charges: These are included in your rates and vary depending on property type and usage.

Procedures:

  1. Water Meter Installation: New properties require a water meter, which is installed by the council.
  2. Billing: Water usage is billed quarterly, separate from rates.
  3. Payment Options: Similar to rates, payments can be made online, via direct debit, or in person.

Local Considerations:

  • Tauranga has experienced water shortages in recent years, especially during summer. Residents are encouraged to conserve water.
  • The council may impose water restrictions during drought periods.

3. Waste Management and Recycling

Tauranga City Council oversees waste collection, recycling, and disposal services.

Types of Services:

  • Kerbside Collection: Weekly rubbish and recycling collection.
  • Green Waste Collection: Optional service for garden waste.
  • Transfer Stations: Facilities for disposing of larger items or hazardous waste.

Associated Costs:

  • Kerbside Collection: Residents pay an annual fee of approximately $230โ€“$300, which is included in rates.
  • Additional Rubbish Bags: Extra rubbish bags can be purchased for around $3.90 per bag.
  • Green Waste Collection: Optional service costs around $150โ€“$200 annually.

Procedures:

  1. Bin Allocation: New residents can request bins for rubbish, recycling, and food scraps.
  2. Collection Schedule: Check the councilโ€™s website for your areaโ€™s collection days.
  3. Transfer Station Use: Fees vary depending on the type and weight of waste. For example, general waste disposal costs around $20โ€“$30 per carload.

Local Considerations:

  • Tauranga has a strong focus on sustainability. Residents are encouraged to separate recyclables and compost food scraps.
  • The council provides educational resources on waste reduction.

4. Building and Resource Consents

The council regulates building and land use to ensure compliance with local and national standards.

Types of Services:

  • Building Consents: Required for construction, renovation, or demolition projects.
  • Resource Consents: Needed for activities that may impact the environment, such as subdividing land or altering waterways.

Associated Costs:

  • Building Consents: Fees depend on the projectโ€™s size and complexity. For example, a standard residential building consent may cost $2,000โ€“$5,000.
  • Resource Consents: Fees start at around $1,500 but can increase significantly for complex projects.

Procedures:

  1. Application Submission: Submit your application online or in person, including detailed plans and supporting documents.
  2. Assessment: The council reviews your application to ensure compliance with the Building Act and Resource Management Act.
  3. Approval and Inspections: Once approved, inspections are conducted at various stages of the project.

Local Considerations:

  • Taurangaโ€™s rapid growth has led to stricter regulations to manage urban development and protect the environment.
  • Delays in processing consents are common due to high demand, so plan ahead.

5. Other Financial Services

The council also provides other financial services, such as:

  • Dog Registration Fees: Annual fees range from $92 to $138 depending on the dogโ€™s classification (e.g., neutered, working dog).
  • Parking Fees: Tauranga has metered parking in the city center, costing around $2 per hour. Monthly parking permits are also available.
  • Community Grants: Funding is available for local community projects and initiatives. Applications can be made through the councilโ€™s website.

Key Local Considerations for Tauranga:

  1. Rapid Growth: Taurangaโ€™s population growth has increased demand for council services, leading to higher rates and stricter regulations.
  2. Environmental Focus: The council prioritizes sustainability, so residents are encouraged to participate in recycling, water conservation, and eco-friendly practices.
  3. Online Services: Most council services can be accessed online, making it easier for residents to manage payments and applications.
  4. Customer Support: The councilโ€™s customer service team is available to assist with inquiries. You can contact them via phone, email, or in person at the council office.

Contact Information for Tauranga City Council:

  • Website: www.tauranga.govt.nz
  • Phone: +64 7 577 7000
  • Address: 91 Willow Street, Tauranga 3110, New Zealand
  • Hours: Monday to Friday, 8:00 AM โ€“ 5:00 PM

By understanding these services and their associated costs and procedures, youโ€™ll be well-prepared to navigate Taurangaโ€™s local government systems effectively. Let me know if you need further assistance!