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Currency and Exchange

Guidance on New Zealand currency, currency exchange, and payment systems like cards and mobile payments.

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Comprehensive Guide to Currency and Exchange in Wellington, New Zealand

Wellington, the capital city of New Zealand, is a vibrant and welcoming destination for tourists and immigrants alike. To ensure a smooth financial experience during your time in the city, here is a detailed guide to understanding and managing currency and exchange in Wellington.


1. Local Currency

  • Currency Name: New Zealand Dollar (NZD)
  • Symbol: $ (NZ$ is often used to distinguish it from other dollar currencies)
  • Denominations:
    • Coins: 10 cents, 20 cents, 50 cents, $1, $2
    • Banknotes: $5, $10, $20, $50, $100
  • Exchange Rate: The exchange rate fluctuates daily. As of late 2023, 1 NZD is approximately 0.59–0.62 USD, but it’s best to check current rates before exchanging.

2. Where to Exchange Money in Wellington

Wellington offers a variety of options for exchanging foreign currency into NZD. Here are the most reliable and commonly used services:

a. Banks

  • Major Banks: ANZ, ASB, BNZ (Bank of New Zealand), Kiwibank, and Westpac.
  • Services: Banks provide currency exchange services, but they may charge a fee or offer slightly less competitive rates compared to specialized exchange services.
  • Locations: Banks are located throughout the city, particularly in the Central Business District (CBD).
  • Hours: Typically open Monday to Friday, 9:00 AM to 4:30 PM. Some branches may open on Saturdays.

b. Currency Exchange Services

  • Specialized Providers: Travelex, No1 Currency, and Currency Exchange International.
  • Locations:
    • Wellington International Airport: Travelex kiosks are available for immediate currency exchange upon arrival.
    • CBD: No1 Currency and other exchange services have branches in central Wellington.
  • Rates: These services often provide better rates than banks but may charge a service fee. Always compare rates before exchanging.

c. ATMs

  • Availability: ATMs are widespread in Wellington, including at the airport, shopping malls, and on most major streets.
  • Usage: You can withdraw NZD directly using your international debit or credit card. This is often the most convenient option.
  • Fees: Your home bank may charge international withdrawal fees, and the local ATM provider may also charge a small fee (usually NZD 3–5 per transaction).

d. Hotels

  • Some high-end hotels offer currency exchange services, but their rates are typically less favorable than banks or exchange services.

e. Online Currency Exchange

  • Some services, like No1 Currency, allow you to order NZD online and pick it up at a branch in Wellington. This can save time and ensure you get a good rate.

3. Typical Fees and Costs

  • Exchange Fees: Banks and exchange services may charge a flat fee (NZD 5–10) or a percentage of the amount exchanged (1–3%).
  • ATM Fees: As mentioned, expect NZD 3–5 per withdrawal, plus any fees from your home bank.
  • Credit Card Foreign Transaction Fees: Many credit cards charge a 1–3% fee for international transactions. Check with your provider before traveling.

4. Tips for Tourists and Immigrants

a. Using Local Currency

  • Cash vs. Card: Wellington is a card-friendly city, and most businesses accept debit and credit cards (Visa and Mastercard are widely used; American Express is less common). However, it’s a good idea to carry some cash for small purchases, markets, or in case of emergencies.
  • Contactless Payments: EFTPOS (Electronic Funds Transfer at Point of Sale) and contactless payments (e.g., PayWave, Apple Pay, Google Pay) are widely accepted.

b. Exchanging Money

  • Plan Ahead: Exchange a small amount of NZD before arriving in Wellington for immediate expenses like transportation or snacks.
  • Compare Rates: Use online tools or apps to compare exchange rates and fees between providers.
  • Avoid Airport Rates: While convenient, airport exchange services often have less favorable rates. Use them only for small amounts if necessary.

c. Using ATMs

  • Choose the Right ATM: Use ATMs affiliated with major banks to avoid excessive fees.
  • Withdraw Larger Amounts: To minimize fees, withdraw larger sums at once rather than making multiple small withdrawals.

d. Credit and Debit Cards

  • Notify Your Bank: Inform your bank of your travel plans to avoid your card being blocked for suspicious activity.
  • Use a Travel Card: Consider using a travel-friendly credit or debit card with no foreign transaction fees.

e. Currency Exchange Apps

  • Use apps like XE Currency or OANDA to monitor exchange rates and calculate conversions in real time.

5. Cultural Considerations

  • Tipping: Tipping is not customary in New Zealand. Service charges are included in the price, and tipping is only done for exceptional service.
  • Cashless Society: New Zealand is increasingly moving towards a cashless society. Many locals rely on cards or mobile payments for everyday transactions.
  • Respect for Money: New Zealand banknotes are made of polymer and are durable, but avoid folding or damaging them as they are still considered legal tender.

6. Local Advice

  • Emergency Funds: Always keep a small amount of cash (NZD 50–100) on hand for emergencies, as some smaller businesses or rural areas may not accept cards.
  • Scams: Currency exchange scams are rare in Wellington, but always use reputable services and avoid exchanging money with individuals on the street.
  • Receipts: Keep receipts for all currency exchanges in case you need to exchange leftover NZD back to your home currency when leaving New Zealand.

7. Summary

  • The New Zealand Dollar (NZD) is the official currency in Wellington.
  • Exchange money at banks, specialized currency exchange services, or ATMs for the best rates and convenience.
  • Be mindful of fees associated with currency exchange and international transactions.
  • Wellington is highly card-friendly, but carrying some cash is advisable for small purchases or emergencies.
  • Use reputable services, compare rates, and plan ahead to make the most of your money.

By following these tips and guidelines, you’ll be well-prepared to handle currency and exchange matters during your time in Wellington, ensuring a hassle-free and enjoyable experience.