Lisbon

Emergency Numbers in Lisbon, Portugal

Main Emergency Categories

1. Police: 112

   • Use: For reporting crimes, emergencies, or suspicious activities.
   • Cost: Free of charge.

2. Medical Services (Ambulance): 112

   • Use: For medical emergencies requiring immediate assistance.
   • Cost: Emergency medical services are generally free for residents; visitors may be charged depending on their insurance coverage.

3. Fire Services: 112

   • Use: For reporting fires or hazardous situations.
   • Cost: Free of charge.

Procedures for Contacting Emergency Services

• Dial 112: This is the universal emergency number in Portugal. It connects you to police, medical, and fire services.
• Language: Operators typically speak Portuguese and may have English-speaking staff available. If you do not speak Portuguese, clearly state that you need assistance in English.
• Information to Provide:
  • Your location (be as specific as possible).
  • Nature of the emergency (e.g., medical issue, fire, crime).
  • Any immediate dangers or injuries.

Specific Considerations and Tips

• Stay Calm: Speak clearly and provide concise information.
• Know Your Location: Familiarize yourself with local landmarks or street names to help emergency services find you quickly.
• Insurance: Check your health insurance policy regarding coverage for emergency services in Portugal.
• Local Contacts: Keep a list of local contacts, including your embassy or consulate, in case of emergencies.
• Emergency Services Response: Expect a quick response, but be aware that wait times may vary based on the situation and location.

Additional Resources

• Local Hospitals: Familiarize yourself with nearby hospitals and clinics for non-emergency medical situations.
• Tourist Information Centers: They can provide assistance and guidance on local emergency procedures.

This information will help you navigate emergency situations effectively while in Lisbon.