Lisbon

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Utilities and Services

Sections

Utilities and Services in Lisbon, Portugal

1. Electricity

  • Main Provider: EDP (Energias de Portugal)
  • Average Costs: Monthly bills range from €50 to €100, depending on usage and household size.
  • Setup Procedure:
    • Documents Required: Identification (NIF - Número de Identificação Fiscal), proof of residence (rental contract), and bank details for direct debit.
    • How to Set Up: Visit an EDP store or apply online. You may need to provide a meter reading.
  • Payment Methods: Direct debit, bank transfer, or in-store payments.
  • Local Considerations: Check if your rental includes electricity costs; some landlords cover utilities.

2. Water

  • Main Provider: EPAL (Empresa Portuguesa das Águas Livres)
  • Average Costs: Monthly bills typically range from €20 to €40.
  • Setup Procedure:
    • Documents Required: NIF, proof of residence, and rental contract.
    • How to Set Up: Contact EPAL via their website or customer service. A meter reading may be required.
  • Payment Methods: Direct debit, bank transfer, or in-person payments at authorized locations.
  • Local Considerations: Water quality is generally good, but consider using a filter for taste preferences.

3. Gas

  • Main Provider: Galp or EDP Gás
  • Average Costs: Monthly costs can range from €30 to €60, depending on usage.
  • Setup Procedure:
    • Documents Required: NIF, proof of residence, and rental contract.
    • How to Set Up: Contact the provider directly to arrange for installation and setup.
  • Payment Methods: Direct debit, bank transfer, or in-person payments.
  • Local Considerations: Many apartments use electric stoves; check if your accommodation has gas connections.

4. Internet and Mobile Services

  • Main Providers: MEO, NOS, Vodafone
  • Average Costs: Internet packages range from €25 to €50 per month, depending on speed and services included.
  • Setup Procedure:
    • Documents Required: NIF and proof of residence.
    • How to Set Up: Visit the provider’s store or website to choose a plan. Installation may require a technician visit.
  • Payment Methods: Direct debit, credit card, or bank transfer.
  • Local Considerations: Consider bundling services (internet, TV, mobile) for discounts. Check for coverage in your area.

5. Other Essential Services

  • Waste Collection: Included in municipal taxes; no separate bill.
  • Television License: Required if you own a TV; typically included in your electricity bill.
  • Local Considerations: Recycling is encouraged; familiarize yourself with local waste disposal rules.

Tips for New Residents

  • NIF (Tax Identification Number): Essential for setting up utilities; obtain it at a local tax office.
  • Language: While many providers offer services in English, having basic Portuguese phrases can be helpful.
  • Direct Debit: Commonly used for utility payments; consider setting this up for convenience.
  • Customer Service: Providers often have long wait times; consider visiting during off-peak hours or using online services.

Conclusion

Setting up utilities in Lisbon involves straightforward procedures, but having the necessary documentation ready will streamline the process. Understanding local practices and costs will help you manage your budget effectively as you settle into your new home.