Global Major Cities Guide

Police
- GNR (Guarda Nacional Republicana): Rural areas and highways.
- PSP (Polícia de Segurança Pública): Urban areas, including Porto.
- Services: Crime reporting, public safety, traffic control.
Fire Services
- Corpo de Bombeiros: Respond to fires, rescues, and hazardous material incidents.
- Contact: 112 for emergencies.
Medical Services
- INEM (Instituto Nacional de Emergência Médica): Provides emergency medical assistance.
- Hospitals: Major hospitals include Hospital de São João and Hospital de Santo António.
- Ambulance Services: Available through 112; costs may apply for non-residents.

Emergency Medical Services: Generally free for residents; non-residents may incur charges.
Ambulance Transport: Costs can vary; inquire directly with the service provider.
Police Services: Free for reporting crimes or emergencies.

Dial 112: Provide clear information about the emergency, including location, type of emergency, and any injuries.
Stay Calm: Follow the operator's instructions.
Provide Details: Be ready to give your name, contact information, and any relevant details about the situation.
Wait for Assistance: Remain at the location if safe to do so until help arrives.

Language: While many emergency personnel speak English, having basic Portuguese phrases can be helpful.
Identification: Carry identification and any necessary medical information (e.g., allergies, chronic conditions).
Emergency Numbers: Familiarize yourself with local emergency numbers and keep them accessible.
Local Hospitals: Know the nearest hospital to your location; many have English-speaking staff.
Cultural Sensitivity: Respect local customs and practices when interacting with emergency services.

Local Police Stations: Visit for non-emergency issues or to report crimes.
Tourist Information Centers: Can provide assistance and guidance on local emergency services.

Stay informed and prepared to navigate emergency situations effectively in Porto.