Porto

Health and Medical Assistance in Porto, Portugal

1. Types of Healthcare Services

• Public Healthcare: Provided by the Serviço Nacional de Saúde (SNS). Services include general practitioners (GPs), specialists, hospitals, and emergency care.
• Private Healthcare: Includes private hospitals and clinics, offering faster access and more personalized care. Services are typically more expensive than public options.
• Pharmacies: Widely available for over-the-counter medications and consultations. Pharmacists can provide advice on minor health issues.

2. Accessing Healthcare Services

• Public Healthcare:
  • Registration: EU citizens can register for a health card (Cartão de Utente) at local health centers (centros de saúde). Non-EU citizens may need to show proof of residency and health insurance.
  • Appointments: Can be made in person or by phone. Walk-ins are accepted but may involve long wait times.
• Private Healthcare:
  • Direct Access: No registration needed. Appointments can be made online or by phone.
  • Walk-in Clinics: Available for immediate care, often with shorter wait times.

3. Costs

• Public Healthcare:
  • Generally low-cost or free for residents. Non-residents may incur fees for services (e.g., €5-€20 for consultations).
• Private Healthcare:
  • Costs vary widely. Initial consultations can range from €50 to €150. Additional treatments and tests will incur extra charges.

4. Insurance Requirements

• Health Insurance:
  • Recommended for visitors and immigrants. EU citizens can use the European Health Insurance Card (EHIC) for access to public healthcare.
  • Non-EU citizens should obtain private health insurance to cover medical expenses.

5. Emergency Procedures

• Emergency Number: Dial 112 for medical emergencies.
• Emergency Rooms: Available at public hospitals (e.g., Hospital de São João, Hospital de Santo António).
• Ambulance Services: Can be called via 112. Response times vary based on location and demand.

6. Language Considerations

• Language: Portuguese is the primary language. Many healthcare professionals speak English, especially in private facilities. It’s advisable to carry a translation app or phrasebook for better communication.

7. Local Considerations and Tips

• Cultural Sensitivity: Respect local customs and practices. Be polite and patient when interacting with healthcare staff.
• Documentation: Always carry identification and any relevant medical records or prescriptions.
• Pharmacy Services: Pharmacies often have extended hours and can assist with minor health issues. Look for the green cross symbol.
• Health Alerts: Stay informed about local health advisories, especially regarding vaccinations or outbreaks.

8. Additional Resources

• SNS Website: For information on public health services and facilities.
• Local Health Centers: Visit for routine care and vaccinations.
• Private Clinics: Research online for reviews and services offered.

This structured approach will help you navigate the healthcare system in Porto effectively, ensuring you have access to necessary medical assistance during your stay.