Global Major Cities Guide

Overview of local internet service providers to set up home broadband and other internet services.

Sections

1. Major Internet Service Providers in Incheon

South Korea has three dominant ISPs that provide internet services nationwide, including Incheon. These providers offer high-speed internet with fiber-optic connections as the standard.

a. KT (Korea Telecom)

Overview: KT is the largest ISP in South Korea and offers extensive coverage, including in Incheon. It is known for its reliable service and wide range of plans.
Services: Fiber-optic internet, Wi-Fi, IPTV (Internet Protocol Television), and bundled packages.
Speeds: Up to 10 Gbps (depending on the plan and location).
Website: www.kt.com

b. SK Broadband

Overview: A subsidiary of SK Telecom, SK Broadband is another major ISP offering competitive internet services. It is popular for its bundled packages with mobile and TV services.
Services: Fiber-optic internet, Wi-Fi, IPTV, and mobile-internet bundles.
Speeds: Up to 10 Gbps.
Website: www.skbroadband.com

c. LG U+

Overview: LG U+ is known for its high-speed internet and excellent customer service. It also offers competitive bundles with mobile and TV services.
Services: Fiber-optic internet, Wi-Fi, IPTV, and mobile-internet bundles.
Speeds: Up to 10 Gbps.
Website: www.uplus.co.kr

2. Types of Internet Services

In Incheon, the most common types of internet services are:

a. Fiber-Optic Internet

Description: The most widely available and fastest option, with speeds ranging from 100 Mbps to 10 Gbps.
Best For: Streaming, gaming, remote work, and households with multiple users.

b. Wi-Fi Services

Description: Most ISPs provide Wi-Fi routers as part of their packages. Public Wi-Fi is also widely available in cafes, libraries, and public spaces in Incheon.

c. Mobile Internet

Description: 4G LTE and 5G mobile internet are widely available. Some ISPs offer mobile data plans that can be bundled with home internet services.

3. Costs

Internet costs in Incheon are relatively affordable compared to other developed countries. Below is a general breakdown of costs:

a. Monthly Plans

Basic Plan (100 Mbps): KRW 20,000–30,000 (USD 15–25).
Mid-Tier Plan (500 Mbps): KRW 30,000–40,000 (USD 25–35).
High-Speed Plan (1 Gbps or higher): KRW 40,000–60,000 (USD 35–50).

b. Bundled Packages

Bundling internet with IPTV and/or mobile services can save money. Bundled plans typically cost KRW 50,000–100,000 (USD 40–80) per month, depending on the services included.

c. Installation Fees

Installation fees are usually around KRW 20,000–50,000 (USD 15–40). Some providers waive this fee during promotions or for long-term contracts.

4. Installation Procedures

Setting up internet service in Incheon is a straightforward process:

a. Steps to Install Internet

Choose a Provider: Compare plans and select the ISP that best suits your needs.
Contact the Provider: Visit the provider’s website, call their customer service, or visit a local branch.
Provide Documentation:
- For Foreigners: You will need your Alien Registration Card (ARC), passport, and a local phone number.
- For Residents: A valid ID and proof of address are required.
Schedule Installation: The provider will send a technician to your home to install the internet. This usually takes 1–3 business days.
Set Up Payment: You can pay via bank transfer, credit card, or automatic billing.

b. Installation Time

Installation is typically completed within a few hours on the scheduled day.

5. Contract Terms

Internet contracts in South Korea often come with specific terms and conditions:

a. Contract Length

Standard contracts are 1, 2, or 3 years. Longer contracts often come with discounts.
Early termination fees apply if you cancel before the contract ends.

b. Discounts

Discounts are available for long-term contracts, bundled services, and automatic payment setups.

c. Cancellation Policy

If you need to cancel your contract early, you may be required to pay a termination fee, which is usually a percentage of the remaining contract value.

6. Local Considerations and Tips for Foreigners

a. Language Barriers

Most ISPs have English-speaking customer service representatives, but availability may vary. KT is known for having better English support.
Alternatively, you can ask a Korean-speaking friend or colleague to assist you.

b. Documentation

The Alien Registration Card (ARC) is essential for signing up for internet services. You cannot sign a contract without it.
If you are staying in South Korea for less than 90 days (and do not have an ARC), you may need to rely on mobile internet or short-term rental services.

c. Short-Term Internet Options

If you are in Incheon for a short stay, consider renting a portable Wi-Fi device or using prepaid SIM cards with data plans. These are available at Incheon International Airport and major electronics stores.

d. Public Wi-Fi

Incheon has extensive public Wi-Fi coverage, especially in tourist areas, cafes, and public transportation hubs. However, for security reasons, avoid using public Wi-Fi for sensitive transactions.

e. Promotions

ISPs frequently offer promotions, such as free installation, discounted rates, or free months of service. Check their websites or inquire at local branches for current deals.

f. Bundling with Mobile Plans

If you already have a mobile plan with KT, SK Telecom, or LG U+, bundling your internet service with your mobile plan can save you money.

7. Additional Resources

Expat Communities: Join local expat groups on platforms like Facebook or KakaoTalk to get recommendations and advice on internet services.
Government Support: The Korea Immigration and Integration Program (KIIP) and local community centers often provide assistance to foreigners, including help with setting up utilities like internet.

By following this guide, you should be able to select and set up an internet service in Incheon with ease. If you have any specific questions or need further assistance, feel free to ask!