Global Major Cities Guide

General information about mail, courier, and package delivery networks around Jeonju.

Sections

1. Overview of Postal and Delivery Services in Jeonju

Jeonju, a city known for its rich cultural heritage, has a well-organized and efficient postal system managed by Korea Post, the national postal service. In addition to Korea Post, private courier companies like CJ Logistics, Hanjin Express, and Lotte Global Logistics operate in the city, offering a variety of delivery options for domestic and international shipping.

2. Available Services

A. Korea Post Services

Mail Services:
- Standard letters and postcards (domestic and international).
- Registered mail for secure delivery.
- Express Mail Service (EMS) for fast international shipping.
Parcel Services:
- Domestic parcel delivery.
- International parcel delivery (via EMS or regular international shipping).
Financial Services:
- Money transfers (domestic and international).
- Postal savings accounts (for residents).
Other Services:
- Document notarization.
- Sale of stamps, envelopes, and packaging materials.

B. Private Courier Services

Private companies like CJ Logistics, Hanjin Express, and Lotte Global Logistics offer:

Same-day or next-day delivery for domestic parcels.
International shipping with tracking.
Door-to-door pickup and delivery services.

3. Costs

A. Korea Post

Domestic Mail:
- Standard letter: Starts at 410 KRW (depending on weight and size).
- Domestic parcel: Starts at 4,000 KRW (varies by weight and distance).
International Mail:
- Postcards: Starts at 430 KRW.
- EMS: Prices vary by destination and weight (e.g., a 1kg package to the U.S. costs approximately 30,000 KRW).

B. Private Couriers

Domestic delivery: Starts at 3,000–5,000 KRW for small parcels.
International delivery: Prices vary based on the courier, destination, and package size. Generally higher than Korea Post EMS.

4. Locations of Post Offices in Jeonju

Jeonju has several post offices conveniently located throughout the city. Here are some key locations:

Jeonju Central Post Office (전주중앙우체국):
- Address: 22 Jeonjucheonseo-ro, Wansan-gu, Jeonju-si, Jeollabuk-do.
- Services: Full range of postal and financial services.
- Phone: +82-63-280-2000.
Jeonju Hanok Village Post Office (전주한옥마을우체국):
- Address: 99-1 Gyeonggijeon-gil, Wansan-gu, Jeonju-si, Jeollabuk-do.
- Services: Basic mail and parcel services.
- Phone: +82-63-231-2000.
Jeonju Innovation City Post Office (전주혁신도시우체국):
- Address: 10-1 Hyeoksin 2-ro, Deokjin-gu, Jeonju-si, Jeollabuk-do.
- Services: Mail, parcel, and financial services.
- Phone: +82-63-240-2000.

Private Courier Offices

CJ Logistics, Hanjin Express, and Lotte Global Logistics have branches and service points across Jeonju. Many convenience stores (e.g., CU, GS25) also act as drop-off points for these couriers.

5. Operating Hours

A. Korea Post

Weekdays: 9:00 AM – 6:00 PM.
Saturdays: Limited services (9:00 AM – 1:00 PM) at select locations.
Sundays and Public Holidays: Closed.

B. Private Couriers

Most private courier offices operate from 9:00 AM to 6:00 PM on weekdays. Some offer limited services on Saturdays. Check with individual companies for exact hours.

6. Procedures for Sending and Receiving Packages

A. Sending Packages

Domestic:
- Visit a post office or courier service point.
- Fill out the required forms (address, sender/receiver details).
- Weigh the package and pay the fee.
- Obtain a receipt with a tracking number.
International:
- Fill out a customs declaration form (available at the post office).
- Provide detailed information about the contents of the package.
- Choose between EMS or regular international shipping.
- Pay the fee and keep the tracking number.

B. Receiving Packages

For domestic deliveries, packages are usually delivered to your door. If you are unavailable, the courier may leave a notice or deliver to a nearby convenience store.
For international packages, customs clearance may be required. You may need to pay import duties for certain items.

7. Cultural Considerations

Address Format:
- Korean addresses follow the format: Postal Code → City → District → Street Name → Building Number → Apartment/Unit Number.
- Ensure you write the address in Korean for faster and more accurate delivery.
Language Barrier:
- Post office staff may have limited English proficiency. It’s helpful to have your address and package details written in Korean.
Punctuality:
- Korea’s postal and delivery services are highly reliable and punctual. Domestic packages often arrive within 1–2 days.
Convenience Store Drop-Offs:
- Many convenience stores partner with private couriers, allowing you to send or receive packages outside regular office hours.

8. Tips for Using the Postal System Effectively

Use Tracking Services:
- Always opt for tracking, especially for valuable or time-sensitive items.
Prepare in Advance:
- Have your package properly packed and labeled before visiting the post office.
Leverage Convenience Stores:
- If you can’t visit a post office during operating hours, use convenience stores for private courier services.
Check Customs Regulations:
- For international shipping, ensure your package complies with customs regulations to avoid delays or additional fees.
Download Korea Post’s App:
- The app provides tracking, cost estimation, and location services for post offices.
Use Translation Apps:
- If you don’t speak Korean, apps like Papago or Google Translate can help you communicate with postal staff.

9. Emergency Contact Information

Korea Post Customer Service: 1588-1300 (Korean) or +82-2-2108-9895 (English support for international inquiries).
Private Courier Customer Service:
- CJ Logistics: 1588-1255.
- Hanjin Express: 1588-0011.
- Lotte Global Logistics: 1588-2121.

By following this guide, you’ll be able to navigate Jeonju’s postal and delivery services with ease. Whether you’re sending a postcard from Hanok Village or receiving an international package, the system is designed to be efficient and user-friendly.