Seoul

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Disaster Preparedness

Guidelines and resources for handling natural disasters like earthquakes and floods, as well as man-made emergencies.

Sections

1. Emergency Procedures in Seoul

Seoul has a well-organized disaster response system, and residents and visitors are expected to follow specific procedures during emergencies. Hereโ€™s what you need to know:

General Emergency Numbers

  • 119: Fire, medical emergencies, and rescue services.
  • 112: Police for crimes or immediate threats.
  • 1339: Medical consultation and disease control (non-emergency).
  • 120 (Dasan Call Center): General inquiries, including disaster-related information (available in multiple languages).

Emergency Alerts

  • The Korean government uses a nationwide Emergency Alert System (EAS) to send text messages to all mobile phones in affected areas. These messages are in Korean but may include English for major disasters. They provide real-time updates on the situation, evacuation orders, and safety instructions.

Steps to Take During Common Disasters

  • Earthquakes:
    • Drop, cover, and hold on. Seek shelter under sturdy furniture.
    • Evacuate to open spaces or designated evacuation sites after the shaking stops.
    • Avoid elevators and be cautious of aftershocks.
  • Typhoons/Floods:
    • Stay indoors and avoid low-lying areas prone to flooding.
    • Monitor weather updates and follow evacuation orders if issued.
  • Fires:
    • Use fire extinguishers or fire blankets if the fire is small.
    • Evacuate immediately using stairs (not elevators) and cover your nose/mouth with a wet cloth to avoid smoke inhalation.

2. Local Disaster Response Systems

Seoul has a sophisticated disaster management infrastructure, including the following:

Seoul Emergency Operations Center (EOC)

  • The EOC monitors disasters 24/7 and coordinates responses across the city. It works closely with the National Disaster and Safety Control Center.

Disaster Preparedness Drills

  • Regular nationwide disaster drills, called "Safe Korea Exercises", are conducted to educate the public on emergency procedures. These drills may include sirens, simulated evacuations, and public announcements.

Emergency Supply Stations

  • Seoul has emergency supply storage facilities across the city, stocked with food, water, medical supplies, and other essentials. These are accessible during large-scale disasters.

Public Safety Apps

  • Emergency Ready App: A government app available in English, Korean, and other languages. It provides real-time alerts, evacuation site locations, and first-aid instructions.
  • Seoul Safety App: Offers localized safety information, including disaster alerts and emergency contact numbers.

3. Costs Associated with Disaster Preparedness

While many disaster preparedness resources in Seoul are free or government-funded, there are some costs to consider:

Free Resources

  • Access to evacuation sites, emergency shelters, and public safety apps.
  • Participation in disaster drills and safety education programs.

Personal Preparedness Costs

  • Emergency Kits: Pre-assembled kits are available at stores or online for around KRW 30,000โ€“100,000 (USD 25โ€“85). These typically include water, non-perishable food, a flashlight, batteries, a first-aid kit, and a whistle.
  • Fire Extinguishers: Small extinguishers cost around KRW 20,000โ€“50,000 (USD 17โ€“42).
  • Smoke Masks: Available for KRW 10,000โ€“30,000 (USD 8โ€“25).

Insurance

  • Consider purchasing disaster insurance, which covers damages from fires, floods, and earthquakes. Costs vary but typically range from KRW 50,000โ€“200,000 (USD 42โ€“170) annually, depending on coverage.

4. Safety Tips for Disaster Preparedness

To ensure youโ€™re well-prepared, follow these practical tips:

Before a Disaster

  • Learn Basic Korean Phrases: While many resources are available in English, knowing basic Korean phrases like "Help me" (๋„์™€์ฃผ์„ธ์š”, dowajuseyo) can be useful.
  • Know Your Evacuation Site: Familiarize yourself with the nearest evacuation site (see below).
  • Prepare an Emergency Kit: Include essentials like water, food, a flashlight, a power bank, and important documents.
  • Download Safety Apps: Install the Emergency Ready App and Seoul Safety App for real-time updates.

During a Disaster

  • Stay calm and follow instructions from authorities.
  • Use social media or messaging apps like KakaoTalk to communicate with loved ones, as phone lines may be congested.

After a Disaster

  • Check for injuries and provide first aid if necessary.
  • Avoid damaged buildings and infrastructure.
  • Follow updates from local authorities regarding recovery efforts.

5. Evacuation Sites in Seoul

Seoul has over 3,000 designated evacuation sites, including schools, parks, and public buildings. These sites are marked with signs in Korean and English. You can locate the nearest site using the Emergency Ready App or by checking local maps.

Examples of Evacuation Sites

  • Seoul Plaza: A central location in downtown Seoul.
  • Hangang Parks: Open spaces along the Han River.
  • Schools and Community Centers: Many schools and public buildings double as shelters during emergencies.

6. Cultural Considerations

Understanding local cultural norms can help you navigate disaster situations more effectively:

  • Community Cooperation: Koreans value collective action and community support during emergencies. Be prepared to work with others and follow group instructions.
  • Respect for Authority: Follow instructions from emergency personnel without hesitation, as Koreans generally trust and respect authority figures.
  • Language Barriers: While many younger Koreans speak English, older residents and emergency responders may not. Use translation apps or learn key phrases to communicate effectively.
  • Masks and Hygiene: South Koreans are accustomed to wearing masks, especially during air pollution or health crises. Keep a supply of masks in your emergency kit.

7. Key Local Resources

Here are some essential resources to keep in mind:

  • Korea Meteorological Administration (KMA): Provides weather updates and disaster warnings. Website: www.kma.go.kr
  • National Fire Agency: Offers fire safety tips and emergency response information. Website: www.nfa.go.kr
  • Seoul Metropolitan Government: Disaster preparedness resources and updates. Website: www.seoul.go.kr
  • Embassies: Contact your countryโ€™s embassy in Seoul for assistance during large-scale disasters.

Conclusion

Seoul is a city that takes disaster preparedness seriously, with comprehensive systems and resources in place to ensure public safety. By familiarizing yourself with emergency procedures, downloading safety apps, and preparing an emergency kit, you can navigate potential disasters with confidence. Remember to stay informed, follow local authoritiesโ€™ instructions, and work together with the community to ensure everyoneโ€™s safety.