Madrid

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Metro

Sections

1. Overview of the Madrid Metro

The Madrid Metro is a vast network with 13 main lines (numbered 1 to 12 and R for a shuttle line) and 3 light rail lines (ML1, ML2, ML3). It connects the city center with the suburbs and is complemented by other public transport options like buses and commuter trains (Cercanías). The Metro is known for its punctuality, cleanliness, and affordability.

2. Operational Hours

  • Regular Hours: The Metro operates from 6:00 AM to 1:30 AM daily.
  • Frequency: Trains run every 2-4 minutes during peak hours and every 5-10 minutes during off-peak hours.
  • Night Travel: If you need to travel after 1:30 AM, you can use the night buses (Búhos), which cover many of the same routes as the Metro.

3. Ticket Types and Costs

Madrid Metro uses a zone-based fare system, but most tourist attractions and central areas fall within Zone A. Below are the main ticket options:

Single Tickets

  • Single Journey Ticket: €1.50–€2.00 (depending on the number of stations traveled).
  • Airport Supplement: If traveling to/from the airport (Metro Line 8), an additional €3.00 supplement applies.

Multi-Journey Tickets

  • 10-Trip Ticket: €12.20 (valid for 10 trips within Zone A, including Metro and EMT buses).
  • Combined 10-Trip Ticket: €18.30 (valid across all Metro zones and Cercanías commuter trains).

Tourist Travel Pass (Abono Turístico)

  • Unlimited travel on Metro, buses, and Cercanías trains for a set number of days:
    • 1 day: €8.40
    • 2 days: €14.20
    • 3 days: €18.40
    • 5 days: €26.80
    • 7 days: €35.40
  • This pass is ideal for visitors planning to explore the city extensively.

Monthly Pass (Abono Transporte)

  • For long-term residents or visitors staying over a month, the monthly pass is a cost-effective option. Prices vary by age and zones:
    • Zone A (most common): €54.60/month.
    • Youth Pass (under 26): €20/month for all zones.

4. How to Purchase Tickets

Tickets can be purchased through the following methods:

  • Ticket Machines: Found in all Metro stations. These machines have an English language option and accept cash, credit, and debit cards.
  • Metro Offices: Located in major stations, where staff can assist you.
  • TTP Card (Tarjeta Transporte Público): A reusable contactless card used for all ticket types. You can load single tickets, 10-trip tickets, or monthly passes onto this card. The card costs €2.50 and can be obtained at ticket machines or Metro offices.
  • Online: The Tourist Travel Pass can be purchased online in advance and picked up at the airport or Metro stations.

5. Apps and Tools for Navigation

  • Metro de Madrid Official App: Provides real-time information, route planning, and station details. It’s available in English and Spanish.
  • Google Maps: Works well for planning Metro routes and connections with other transport modes.
  • Moovit: A popular app for public transport navigation in Madrid, offering step-by-step directions.
  • EMT Madrid App: Useful for combining Metro travel with bus routes.

6. Accessibility Features

The Madrid Metro is increasingly accessible, though some older stations may still pose challenges. Key features include:

  • Elevators and Escalators: Most stations have elevators and escalators, but some older stations may lack them.
  • Accessible Entrances: Look for the wheelchair symbol on station maps to identify accessible entrances.
  • Priority Seating: Reserved seating is available for pregnant women, elderly passengers, and people with disabilities.
  • Audio and Visual Announcements: Trains and stations provide clear audio and visual announcements for stops and connections.
  • Metro Assistance Service: You can request assistance for navigating the Metro by contacting the Metro de Madrid customer service in advance.

7. Local Tips and Cultural Considerations

  • Peak Hours: Avoid traveling during rush hours (8:00–10:00 AM and 6:00–8:00 PM) if possible, as trains can get very crowded.
  • Etiquette:
    • Stand on the right side of escalators to allow others to pass on the left.
    • Let passengers exit the train before boarding.
    • Keep your voice low and avoid eating or drinking on the train.
  • Safety: The Metro is generally safe, but be mindful of pickpockets, especially in crowded areas and tourist-heavy stations like Sol, Gran Vía, and Atocha.
  • Airport Travel: If you’re traveling to/from the airport, Metro Line 8 is the most convenient option. Remember to pay the €3.00 airport supplement.
  • Late-Night Travel: If you’re out late, consider using the Cercanías trains (which run until midnight) or night buses.

8. Additional Information

  • Lost Items: If you lose something on the Metro, contact the Lost and Found office (Oficina de Objetos Perdidos) at +34 91 779 63 33.
  • Customer Service: For assistance, you can call Metro de Madrid’s customer service line at +34 900 444 404 or visit their website.

By following this guide, you’ll be well-prepared to navigate the Madrid Metro efficiently and enjoy your time in the city. Whether you’re visiting for a few days or planning to stay longer, the Metro is a reliable and cost-effective way to explore Madrid!