Valencia

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Public Utilities

Sections

1. Electricity (Electricidad)

Main Providers

  • Iberdrola (dominant provider in Valencia)
  • Endesa
  • Naturgy
  • Holaluz (green energy-focused)
  • Repsol

Costs

  • Electricity in Spain is priced per kilowatt-hour (kWh) and includes a fixed monthly fee. Costs vary depending on the tariff and provider.
    • Average cost: €0.20–€0.30 per kWh.
    • Monthly bills typically range from €50–€100 for a small apartment, depending on usage.
    • Peak and off-peak hours (known as "tarifa con discriminación horaria") can significantly affect costs. Using appliances during off-peak hours (e.g., late at night or early morning) can save money.

Setup Process

  1. Choose a provider: Compare tariffs and services online or visit a local office.
  2. Provide documentation:
    • NIE (Foreigner Identification Number) or DNI (Spanish ID).
    • Proof of address (rental contract or property deed).
    • Bank account details for direct debit payments.
    • CUPS number (unique identifier for your electricity connection, found on the previous tenant's bill or provided by the landlord).
  3. Sign a contract: This can often be done online, over the phone, or in person.

Payment

  • Bills are typically paid monthly via direct debit.
  • You can also pay manually through your provider’s website, app, or at a bank.

Local Tips

  • Consider a green energy provider like Holaluz if sustainability is important to you.
  • Monitor your usage through the provider’s app to avoid surprises on your bill.
  • Be mindful of the power capacity (potencia contratada) in your home. If you exceed it, the power may trip, and you may need to upgrade your contract.

2. Water (Agua)

Main Provider

  • EMIVASA (Empresa Mixta Valenciana de Aguas S.A.)

Costs

  • Water is relatively affordable in Valencia.
    • Average cost: €15–€30 per month for a small household.
    • Bills include a fixed fee and a variable fee based on consumption (measured in cubic meters).

Setup Process

  1. Contact EMIVASA:
    • Visit their website or local office.
    • Call their customer service line (available in Spanish and sometimes English).
  2. Provide documentation:
    • NIE/DNI.
    • Proof of address.
    • Bank account details for direct debit.
  3. Meter reading: Ensure the water meter is functioning and note the initial reading.

Payment

  • Bills are issued every two months and can be paid via:
    • Direct debit (most common).
    • Online through the EMIVASA website.
    • At banks or post offices.

Local Tips

  • Tap water in Valencia is safe to drink, but many locals prefer bottled water due to its taste (caused by high mineral content).
  • Install a water filter if you prefer to drink tap water but want to improve its taste.

3. Gas (Gas Natural)

Main Providers

  • Naturgy
  • Endesa
  • Repsol
  • Iberdrola

Costs

  • Gas is used primarily for heating, hot water, and cooking.
    • Average cost: €30–€60 per month, depending on usage and the season.
    • Costs include a fixed fee and a variable fee based on consumption.

Setup Process

  1. Choose a provider: Compare tariffs and services.
  2. Provide documentation:
    • NIE/DNI.
    • Proof of address.
    • Bank account details.
    • CUPS number for gas (similar to electricity).
  3. Inspection: A technician may need to inspect your gas installation before activating the service.

Payment

  • Bills are typically paid monthly or bimonthly via direct debit or online.

Local Tips

  • If your home doesn’t have a natural gas connection, you may need to use bottled gas (butano). These are available at hardware stores or delivery services.
  • Schedule regular maintenance for your gas boiler to ensure safety and efficiency.

4. Internet and Telecommunications (Internet y Telecomunicaciones)

Main Providers

  • Movistar
  • Vodafone
  • Orange
  • MásMóvil
  • Digi (popular for budget-friendly plans)

Costs

  • Internet plans typically include fiber-optic broadband and may be bundled with TV and mobile services.
    • Average cost: €30–€60 per month for high-speed fiber (100–600 Mbps).
    • Bundled packages (internet + TV + mobile) can cost €50–€80 per month.

Setup Process

  1. Choose a provider: Compare plans online or visit a store.
  2. Provide documentation:
    • NIE/DNI.
    • Proof of address.
    • Bank account details.
  3. Installation: A technician will visit your home to install the router and set up the connection. This usually takes 1–2 weeks after signing the contract.

Payment

  • Bills are paid monthly via direct debit or online.

Local Tips

  • Valencia has excellent fiber-optic coverage, so prioritize fiber over ADSL for faster speeds.
  • Check for promotional offers, especially for new customers.
  • If you’re staying short-term, look for providers offering no-contract or prepaid plans.

General Tips for Managing Utilities in Valencia

  1. Language Barrier: Most utility providers operate in Spanish, so it’s helpful to know basic Spanish phrases or have a translator app handy. Some providers offer English-speaking customer service.
  2. Direct Debit: Setting up direct debit (domiciliación bancaria) is the easiest way to manage payments and avoid late fees.
  3. Energy Efficiency: Valencia has a warm climate, so heating costs are lower than in northern Spain. However, air conditioning in summer can increase electricity bills. Use fans or energy-efficient AC units to save money.
  4. Keep Records: Save copies of contracts, bills, and receipts for reference.
  5. Customer Service: If you encounter issues, contact your provider’s customer service. Most have online portals or apps for managing accounts and resolving problems.
  6. Community Fees: If you live in an apartment, some utility costs (e.g., water for common areas) may be included in your community fees (gastos de comunidad). Check with your landlord or property manager.

By following this guide, you’ll be well-prepared to set up and manage your utilities in Valencia, ensuring a smooth transition to life in this beautiful city. Let me know if you need further assistance!