Helsingborg

🎟️

Ticketing

An overview of the ticketing system for public transport, including payment options and passes.

Sections

1. Types of Tickets

Skånetrafiken offers a variety of ticket options to suit different travel needs. These include:

a. Single Tickets

  • Description: Ideal for one-time or occasional trips. These tickets allow travel on buses, trains, and ferries within a specific zone or across multiple zones.
  • Features: Includes transfers within the ticket's validity period.

b. 24/72-Hour Tickets

  • Description: Unlimited travel within a specific zone or across multiple zones for 24 or 72 hours.
  • Best for: Tourists or short-term visitors who plan to use public transport frequently.

c. Monthly Pass (Periodkort)

  • Description: Unlimited travel within a chosen zone or across multiple zones for 30 days.
  • Best for: Residents or long-term visitors who commute regularly.

d. Jojo Cards (Phased Out)

  • Skånetrafiken previously used Jojo cards, but these have been replaced by digital ticketing options via the Skånetrafiken app or physical tickets.

e. Student and Youth Tickets

  • Description: Discounted tickets for students and young people under 20 years old.
  • Best for: Students with valid ID or proof of age.

f. Family Tickets

  • Description: Special tickets for families traveling together, often with discounts for children.

g. Duo/Familj Ticket

  • Description: A single ticket for up to two adults and three children, valid for unlimited travel within 24 hours.

2. Pricing

Ticket prices depend on the number of zones you travel through. Helsingborg is part of Zone A in Skåne County. Below are approximate costs (as of 2023):

  • Single Ticket (Adult): Starts at SEK 30–40 for one zone.
  • 24-Hour Ticket: Around SEK 120 for unlimited travel in one zone.
  • 72-Hour Ticket: Around SEK 240 for unlimited travel in one zone.
  • Monthly Pass: SEK 700–900 for unlimited travel in one zone.
  • Discounts: Children under 7 travel for free with a paying adult. Youth (7–19 years) and students receive discounts of up to 25%.

Prices may vary slightly, so it’s best to check the Skånetrafiken website or app for the latest rates.

3. Purchasing Methods

Skånetrafiken offers several convenient ways to purchase tickets:

a. Skånetrafiken App

  • How to Use: Download the app (available on iOS and Android), create an account, and purchase tickets directly.
  • Features: Digital tickets are stored in the app, and you can pay via credit/debit card or Swish (a popular Swedish mobile payment system).
  • Tip: The app is the most convenient option for tourists and residents alike.

b. Ticket Machines

  • Location: Found at Helsingborg Central Station (Knutpunkten) and major bus stops.
  • Payment Options: Accepts credit/debit cards (cash is not accepted).

c. Onboard Purchase

  • Availability: You can buy tickets directly from bus drivers, but this is more expensive and only card payments are accepted (no cash).
  • Tip: Avoid onboard purchases if possible, as they cost more than tickets bought via the app or machines.

d. Customer Service Centers

  • Location: Skånetrafiken service desks are available at Helsingborg Central Station (Knutpunkten).
  • Services: Staff can assist with ticket purchases, travel planning, and general inquiries.

e. Retail Outlets

  • Availability: Some convenience stores (e.g., Pressbyrån) sell Skånetrafiken tickets.

4. Validity

  • Single Tickets: Valid for 1 hour within one zone. If traveling across multiple zones, the validity period increases (e.g., 2 hours for two zones).
  • 24/72-Hour Tickets: Valid for unlimited travel within the specified time frame, starting from the time of activation.
  • Monthly Pass: Valid for 30 consecutive days from the date of activation.
  • Transfers: Allowed within the ticket's validity period. For example, you can switch between buses, trains, and ferries without purchasing a new ticket.

5. Local Tips and Cultural Considerations

  • Punctuality: Public transport in Helsingborg is highly punctual. Arrive at the stop/station a few minutes early to avoid missing your ride.
  • Boarding Buses: Always board through the front door and show your ticket to the driver (or scan your app ticket).
  • Ticket Inspections: Random ticket inspections are common. Always have a valid ticket, as fines for traveling without one are steep (around SEK 1,200).
  • Children Travel Free: Up to two children under 7 years old can travel for free with a paying adult.
  • Eco-Friendly Travel: Public transport in Helsingborg is environmentally friendly, with many buses running on renewable energy.
  • Language: Most ticket machines and the Skånetrafiken app are available in English, making it easy for non-Swedish speakers to navigate the system.
  • Cycling Integration: Helsingborg is a bike-friendly city. You can combine cycling with public transport, as many buses and trains allow you to bring bicycles (check specific rules and fees).

6. Additional Resources

  • Skånetrafiken Website: www.skanetrafiken.se (available in English).
  • Customer Service: Call Skånetrafiken at +46 771-77 77 77 for assistance.
  • Travel Planner: Use the Skånetrafiken app or website to plan your journey, check schedules, and calculate ticket costs.

By understanding the ticketing system and following these tips, you’ll find it easy to navigate Helsingborg’s public transportation network. Enjoy your time in this beautiful city!