Linkoping

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Emergency Services

General information about police, fire, and medical emergency response systems and how to contact them.

Sections

1. Overview of Emergency Services in Sweden

Sweden has a well-organized and efficient emergency response system. In Linköping, as in the rest of Sweden, emergency services are centralized and can be accessed through a single emergency number: 112. This number connects you to all emergency services, including police, fire, and medical assistance. Operators are multilingual and can assist in English, Swedish, and other languages.

2. Emergency Contact Numbers

  • 112: General emergency number for police, fire, ambulance, and rescue services.
  • 114 14: Non-emergency police number (for reporting minor crimes or seeking advice).
  • 1177: Healthcare advice line (non-emergency medical inquiries).
  • 113 13: National information number for major incidents or crises (e.g., natural disasters or pandemics).

3. Police Services

  • Role: The Swedish police (Polisen) handle law enforcement, crime prevention, and public safety.
  • When to Call: Dial 112 for emergencies such as crimes in progress, threats to life, or immediate danger. Use 114 14 for non-urgent matters like reporting theft or lost property.
  • Local Police Stations: Linköping has a central police station located at:
    • Address: Brigadgatan 13, 587 58 Linköping
    • Opening Hours: Typically open during weekdays for non-emergency visits. Check the website or call ahead for specific hours.
  • Cultural Considerations: The police in Sweden are approachable and professional. If you need help, do not hesitate to contact them. They are trained to assist both residents and visitors.

4. Fire and Rescue Services

  • Role: The fire department (Räddningstjänsten) handles fires, accidents, hazardous material incidents, and rescue operations.
  • When to Call: Dial 112 for emergencies such as fires, gas leaks, or accidents requiring rescue.
  • Local Fire Stations: Linköping’s fire services are part of the Östergötland County Fire and Rescue Service. The main fire station is located at:
    • Address: Attorpsgatan 10, 582 73 Linköping
  • Cultural Considerations: Fire safety is taken seriously in Sweden. Public buildings and accommodations are required to have fire alarms and evacuation plans. Familiarize yourself with these when staying in hotels or public spaces.

5. Medical Services

  • Role: Emergency medical services (Ambulanssjukvård) provide urgent care and transport to hospitals.
  • When to Call: Dial 112 for life-threatening medical emergencies such as heart attacks, severe injuries, or unconsciousness.
  • Nearest Hospital: The main hospital in Linköping is:
    • Linköping University Hospital (Linköpings Universitetssjukhus)
    • Address: Universitetssjukhuset, 581 85 Linköping
    • Emergency Department (Akutmottagning): Open 24/7 for urgent care.
  • Non-Emergency Medical Advice: Call 1177 to speak with a nurse for guidance on non-urgent medical issues. They can advise on whether you need to visit a doctor or hospital.
  • Costs for Non-Residents:
    • EU/EEA Citizens: If you have a European Health Insurance Card (EHIC), most emergency medical services are covered, though you may need to pay a small co-payment.
    • Non-EU/EEA Citizens: Emergency medical care is available to everyone, but you will be billed for the services. Costs can vary, so it’s advisable to have travel insurance to cover medical expenses.

6. Procedures for Accessing Emergency Services

  1. Dial 112: Clearly state your location, the nature of the emergency, and any relevant details. Operators will dispatch the appropriate service (police, fire, or ambulance).
  2. Stay Calm and Follow Instructions: The operator may ask questions or provide instructions while help is on the way.
  3. Language Support: If you don’t speak Swedish, inform the operator. They will connect you to someone who speaks your language or provide assistance in English.
  4. Identification: Carry identification (passport or ID card) and any relevant health insurance documents, as these may be requested at hospitals or by authorities.

7. Costs for Emergency Services

  • Police and Fire Services: Free of charge for everyone, including non-residents.
  • Ambulance Services:
    • Residents and EU/EEA citizens with EHIC: A small fee (around 400–500 SEK) may apply.
    • Non-EU/EEA citizens: Costs can range from 1,000–2,000 SEK or more, depending on the services provided. Travel insurance is highly recommended.
  • Hospital Treatment:
    • Residents and EU/EEA citizens with EHIC: Co-payment fees for emergency care are typically 200–400 SEK.
    • Non-EU/EEA citizens: Full costs apply, which can be several thousand SEK for emergency treatment.

8. Local Considerations and Cultural Aspects

  • Preparedness: Swedes are highly safety-conscious. Public spaces, hotels, and transportation hubs are equipped with emergency exits, fire extinguishers, and first aid kits. Familiarize yourself with these when you arrive.
  • First Aid Knowledge: Many Swedes are trained in basic first aid and CPR. If you witness an emergency, you may find bystanders willing to assist until professional help arrives.
  • Emergency Drills: Schools, workplaces, and public institutions often conduct emergency drills. If you’re in a public space during a drill, follow instructions calmly.
  • Alcohol and Drugs: Swedish law is strict regarding alcohol and drug use. If you are intoxicated and require medical attention, you will still receive care, but the police may be involved if illegal substances are suspected.

9. Tips for Visitors and Immigrants

  • Save Key Numbers: Program emergency numbers (112, 114 14, 1177) into your phone.
  • Learn Basic Swedish Phrases: While most Swedes speak English, knowing phrases like “Hjälp!” (Help!) or “Jag behöver en ambulans” (I need an ambulance) can be useful.
  • Travel Insurance: Ensure you have comprehensive travel or health insurance to cover potential medical costs.
  • Stay Informed: Follow local news and weather updates, especially during winter, as icy conditions can lead to accidents.

10. Summary

Emergency services in Linköping, Sweden, are reliable, efficient, and accessible to everyone. Dial 112 for immediate assistance from police, fire, or medical services. Non-residents should be aware of potential costs for medical care and ensure they have appropriate insurance. Familiarize yourself with local safety practices and don’t hesitate to seek help in an emergency.

If you have further questions or need additional guidance, feel free to ask!