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Utilities and Communication

Information on setting up utilities such as electricity, water, and internet, as well as mobile and communication options.

Sections

1. Electricity

Overview:

Electricity in Lund is reliable and widely available. The standard voltage is 230V, and the frequency is 50Hz. Sweden is known for its focus on renewable energy, and much of the electricity comes from hydropower, wind, and nuclear sources.

Providers:

Electricity in Sweden is deregulated, meaning you can choose your electricity supplier. Some common providers include:

  • E.ON
  • Vattenfall
  • Gรถta Energi
  • Fortum

Costs:

  • The average cost of electricity is around 1.5โ€“2.5 SEK per kWh, depending on your provider and contract type.
  • Monthly bills for a small apartment typically range from 300โ€“600 SEK, depending on usage.

How to Set Up:

  1. Choose a Supplier: Compare rates and plans on websites like elpriskollen.se, a government-run comparison tool.
  2. Sign a Contract: Contact the provider directly to set up a contract. Youโ€™ll need your personal details (Swedish personal number, if available) and the address of your residence.
  3. Network Fee: In addition to the electricity cost, youโ€™ll pay a network fee to the local grid operator (e.g., Kraftringen in Lund).

Tips:

  • If youโ€™re renting, check with your landlord to see if electricity is included in your rent.
  • Opt for a fixed-rate contract to avoid seasonal price fluctuations.

2. Water

Overview:

Lundโ€™s tap water is of excellent quality and safe to drink. The water supply is managed by VA SYD, a regional water and wastewater company.

Costs:

  • Water is typically included in your rent if youโ€™re renting an apartment.
  • If you own a property, the cost is around 20โ€“30 SEK per cubic meter, including wastewater services.

How to Set Up:

  • If youโ€™re renting, no action is needed as water is usually included in the rent.
  • For homeowners, VA SYD will handle the connection. Contact them directly to set up an account.

Tips:

  • Lund is environmentally conscious, so avoid wasting water. Many households use water-saving appliances.

3. Internet

Overview:

Lund has excellent internet infrastructure, with widespread access to high-speed fiber-optic connections. Speeds of up to 1 Gbps are common.

Providers:

Popular internet service providers (ISPs) include:

  • Telia
  • Com Hem (now part of Tele2)
  • Telenor
  • Bahnhof

Costs:

  • Basic plans (100 Mbps): 250โ€“400 SEK/month
  • High-speed plans (500 Mbps or more): 400โ€“600 SEK/month

How to Set Up:

  1. Check Availability: Use your address to check which providers operate in your area.
  2. Choose a Plan: Compare plans and speeds on the providerโ€™s website or through comparison tools like Bredbandsval.se.
  3. Sign a Contract: Youโ€™ll need your personal details and a Swedish bank account for billing.

Tips:

  • Many rental apartments already have a fiber connection. Check with your landlord before signing up for a new service.
  • Some providers offer bundled packages with TV and mobile services for discounts.

4. Mobile Services

Overview:

Sweden has excellent mobile coverage, including in Lund. The major mobile operators offer 4G and 5G services.

Providers:

  • Telia
  • Tele2
  • Telenor
  • Tre (3)

Costs:

  • Prepaid SIM cards: 100โ€“200 SEK (includes some data and call credit).
  • Monthly plans: 200โ€“500 SEK, depending on data and call limits.

How to Set Up:

  1. Buy a SIM Card: Available at convenience stores, supermarkets, or directly from the providerโ€™s store.
  2. Register Your SIM: Some providers require registration with a Swedish personal number (personnummer).
  3. Choose a Plan: Opt for prepaid or postpaid, depending on your needs.

Tips:

  • If you donโ€™t have a Swedish personal number, prepaid plans are easier to set up.
  • Look for unlimited data plans if youโ€™re a heavy internet user.

5. Postal Services

Overview:

Swedenโ€™s postal services are efficient and reliable. The main postal operator is PostNord, but private companies like DHL and Bring also operate.

Costs:

  • Domestic letters (up to 50g): 15 SEK.
  • International letters (up to 50g): 30 SEK.
  • Parcel delivery: Starts at 49 SEK for domestic parcels.

How to Use:

  1. Post Offices: PostNord services are available at partner locations like supermarkets and convenience stores.
  2. Mailboxes: Yellow mailboxes are for domestic mail, and blue ones are for international mail.
  3. Track Parcels: Use the PostNord app or website to track your shipments.

Tips:

  • For faster delivery, use the โ€œExpressโ€ option.
  • Many online retailers in Sweden offer free returns via PostNord.

6. Other Utilities

Heating:

  • Heating is often included in the rent for apartments. If not, itโ€™s typically part of your electricity bill.
  • District heating (fjรคrrvรคrme) is common in Lund and is managed by Kraftringen.

Waste Management:

  • Waste collection is managed by Lund Municipality. Recycling is a big part of Swedish culture, and youโ€™ll find designated bins for paper, plastic, metal, and glass.
  • Costs are usually included in your rent or property fees.

TV Services:

  • Terrestrial TV is free, but most people subscribe to cable or streaming services.
  • Popular providers include Com Hem, Telia, and Canal Digital.
  • Streaming services like Netflix, Viaplay, and SVT Play are widely used.

Local Considerations and Tips

  1. Swedish Personal Number (Personnummer):

    • Having a personal number makes it easier to set up utilities and services. Apply for one at the Swedish Tax Agency (Skatteverket) if youโ€™re staying long-term.
  2. Bank Account:

    • Most utility providers require a Swedish bank account for direct debit payments. Open an account at a local bank like SEB, Swedbank, or Handelsbanken.
  3. Sustainability:

    • Lund is an eco-friendly city. Participate in recycling programs and consider green energy options when choosing an electricity provider.
  4. Language:

    • Most service providers have English-speaking customer support, but learning basic Swedish phrases can be helpful.
  5. Emergency Numbers:

    • For utility emergencies (e.g., power outages or water leaks), contact your providerโ€™s emergency hotline. For general emergencies, dial 112.

By following this guide, youโ€™ll be well-prepared to set up and manage utilities and communication services in Lund. If you have any specific questions or need further assistance, feel free to ask!