Malmo

🎟️

Ticketing

Ticket options and payment systems for Malmo's public transportation system.

Sections

1. Public Transportation Overview

Malmö’s public transportation system includes:

  • Buses: City buses operate within Malmö, connecting neighborhoods and key locations.
  • Trains: Regional trains connect Malmö to nearby cities like Lund, Helsingborg, and Copenhagen (via the Öresund Bridge).
  • City Buses and Regional Buses: These serve both Malmö and the surrounding areas.
  • Ferries: While not a primary mode of transport in Malmö, ferries are available for regional travel.

2. Ticket Types

Skånetrafiken offers several ticket options depending on your travel needs:

Single Tickets

  • Valid for a specific journey within a designated zone or between zones.
  • Includes transfers within the validity period (usually 1 hour for city travel, longer for regional travel).

24-Hour Ticket

  • Unlimited travel within a specific zone or across multiple zones for 24 hours.
  • Ideal for tourists or those planning multiple trips in a day.

30-Day Ticket

  • Unlimited travel within a specific zone or across multiple zones for 30 days.
  • Best for residents or long-term visitors.

Jojo Cards (Phased Out)

  • Previously used for travel, but now replaced by digital ticketing options.

Discounted Tickets

  • Children (7-19 years), students, and seniors (65+) are eligible for discounted fares.
  • Children under 7 travel for free when accompanied by a paying adult.

Group Tickets

  • Discounts are available for groups of 10 or more traveling together.

3. Ticket Costs

Ticket prices depend on the number of zones you travel through. Malmö is within Zone A, and prices are as follows (as of 2023):

  • Single Ticket (Zone A): Approx. 30 SEK for adults, 20 SEK for children/seniors.
  • 24-Hour Ticket (Zone A): Approx. 65 SEK for adults, 45 SEK for children/seniors.
  • 30-Day Ticket (Zone A): Approx. 850 SEK for adults, 600 SEK for children/seniors.

For travel across multiple zones (e.g., to Lund or Helsingborg), prices increase based on the distance.

4. Where and How to Purchase Tickets

Skånetrafiken offers several convenient ways to purchase tickets:

Mobile App

  • The Skånetrafiken App is the most convenient way to buy tickets.
  • Available for both Android and iOS.
  • Features include:
    • Buying single, 24-hour, or 30-day tickets.
    • Checking schedules and planning trips.
    • Paying via credit/debit card or Swish (a Swedish mobile payment system).
  • Tickets purchased on the app are digital and must be activated before boarding.

Ticket Machines

  • Found at major bus stops, train stations, and transportation hubs.
  • Accepts credit/debit cards (cash is not accepted).

Onboard Purchase

  • Tickets can be purchased directly from bus drivers, but this is more expensive and requires a credit/debit card (cash is not accepted).
  • Not available on trains—tickets must be purchased before boarding.

Customer Service Centers

  • Located at Malmö Central Station and other major hubs.
  • Staff can assist with ticket purchases, travel planning, and other inquiries.

Retail Outlets

  • Some convenience stores (e.g., Pressbyrån) sell Skånetrafiken tickets.

5. Rules for Ticket Usage

  • Validation: Tickets purchased via the app are automatically validated when activated. For physical tickets, ensure they are stamped or scanned before boarding.
  • Transfers: Single tickets allow unlimited transfers within their validity period.
  • Fines: Traveling without a valid ticket can result in a fine of 1,200 SEK, so always ensure your ticket is valid and activated.

6. Local Considerations and Tips

  • Plan Your Journey: Use the Skånetrafiken app or website to plan your trip. It provides real-time updates on schedules and delays.
  • Punctuality: Public transportation in Malmö is generally punctual. Arrive at your stop/station a few minutes early.
  • Zones: Familiarize yourself with the zone system. Most travel within Malmö will be within Zone A, but trips to nearby cities like Lund or Helsingborg will require multi-zone tickets.
  • Bikes on Trains: You can bring bicycles on regional trains, but not on city buses. Additional fees may apply.
  • Accessibility: Public transportation in Malmö is wheelchair accessible, and priority seating is available for those who need it.
  • Night Buses: Malmö has night buses for late-night travel, but schedules are less frequent. Check the app for details.
  • Copenhagen Travel: If you plan to visit Copenhagen, you can use the Öresundståg (regional train). A special ticket is required, and prices are higher due to the international journey.

7. Additional Resources

  • Skånetrafiken Website: www.skanetrafiken.se (available in English).
  • Customer Service: Call Skånetrafiken at +46 771-77 77 77 for assistance.
  • Tourist Information: Visit the Malmö Tourist Center for maps and guidance.

By understanding the ticketing system and using the Skånetrafiken app, you can easily navigate Malmö’s public transportation network. Whether you’re a visitor or a resident, the system is designed to be user-friendly and efficient. Safe travels!