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Post and Mail Services

Information on postal services and how to send and receive mail and packages in Orebro.

Sections

1. Overview of Post and Mail Services in Sweden

In Sweden, postal services are primarily handled by PostNord, the national postal service provider. PostNord operates across the country, including ร–rebro, and offers a wide range of services for sending and receiving mail, parcels, and other logistics solutions. Additionally, private courier services like DHL, UPS, and Bring are also available for specific needs.


2. Available Services

PostNord provides the following services in ร–rebro:

a. Domestic Mail Services

  • Letters (Brev): Standard letters can be sent within Sweden.
  • Express Letters (Expressbrev): Faster delivery for urgent letters.
  • Registered Mail (Rekommenderat Brev): Secure and trackable mail for important documents.

b. International Mail Services

  • Standard International Letters: For sending letters abroad.
  • Tracked International Letters: Includes tracking for added security.
  • EMS (Express Mail Service): Fast international delivery.

c. Parcel Services

  • Domestic Parcels: For sending packages within Sweden.
  • International Parcels: For sending packages abroad.
  • MyPack Collect: A service where recipients can pick up parcels at designated service points.
  • MyPack Home: Home delivery for parcels.

d. Other Services

  • Postage Stamps: Available at post offices, supermarkets, and online.
  • Mailbox Rentals: For businesses or individuals needing a fixed address for mail.
  • Bill Payments: Some service points allow you to pay bills.
  • E-commerce Returns: Many service points handle returns for online purchases.

3. Costs

The cost of postal services depends on the size, weight, and destination of the mail or parcel. Below are approximate costs as of 2023:

a. Domestic Mail

  • Standard Letter (up to 50g): SEK 15 (with a stamp).
  • Express Letter: Starts at SEK 75.
  • Registered Mail: Starts at SEK 85.

b. International Mail

  • Standard Letter (up to 50g): SEK 25โ€“30 (depending on the destination).
  • Tracked Letter: Starts at SEK 100.
  • EMS: Starts at SEK 300.

c. Parcels

  • Domestic Parcels (up to 1kg): Starts at SEK 63.
  • International Parcels (up to 1kg): Starts at SEK 150.

Note: Prices may vary based on weight, size, and additional services like tracking or insurance. Always check the PostNord website or app for the latest rates.


4. Procedures for Sending and Receiving Mail

a. Sending Mail

  1. Prepare Your Mail/Parcel:

    • Ensure your letter or parcel is properly packed and labeled.
    • Include the recipient's full address, including postal code and country (if international).
  2. Purchase Postage:

    • Buy stamps at a PostNord service point, supermarket, or online via the PostNord app.
    • For parcels, calculate postage online or at a service point.
  3. Drop Off:

    • Letters can be dropped into yellow PostNord mailboxes located throughout ร–rebro.
    • Parcels must be dropped off at a PostNord service point.
  4. Track Your Mail (Optional):

    • Use the tracking number provided for registered or tracked mail.

b. Receiving Mail

  1. Home Delivery:

    • Standard letters and small parcels are delivered to your mailbox.
    • Ensure your name is clearly displayed on your mailbox.
  2. Pick-Up at Service Points:

    • Larger parcels or registered mail must be picked up at a designated service point.
    • You will receive a notification (via SMS, email, or physical slip) with details on where to collect your item.
    • Bring a valid ID and the notification to collect your item.

5. Locations of Post Offices and Service Points in ร–rebro

PostNord does not operate standalone post offices in Sweden. Instead, postal services are integrated into supermarkets, convenience stores, and other retail outlets. Here are some key locations in ร–rebro:

  1. ICA Maxi ร–rebro

    • Address: Boglundsรคngen 2, 703 74 ร–rebro
    • Services: Mail drop-off, parcel pick-up, and stamp sales.
  2. Coop Forum ร–rebro

    • Address: Sรถrbyรคngsvรคgen 24, 702 18 ร–rebro
    • Services: Mail drop-off, parcel pick-up, and stamp sales.
  3. Willys ร–rebro

    • Address: Prologgatan 8, 703 70 ร–rebro
    • Services: Mail drop-off and parcel pick-up.
  4. PostNord ร–rebro Terminal

    • Address: Bettorpsgatan 10, 703 69 ร–rebro
    • Services: Larger parcel handling and business services.

Tip: Use the PostNord website or app to find the nearest service point based on your location.


6. Operating Hours

Operating hours vary depending on the service point, but most are open during the following times:

  • Weekdays: 8:00 AM โ€“ 8:00 PM
  • Saturdays: 9:00 AM โ€“ 6:00 PM
  • Sundays: 10:00 AM โ€“ 4:00 PM

Note: Hours may differ on public holidays. Always check with the specific service point for exact timings.


7. Local Considerations and Tips

  • Language: Most staff at service points speak English, but learning a few Swedish phrases (e.g., "Jag vill skicka ett brev" โ€“ "I want to send a letter") can be helpful.
  • PostNord App: Download the PostNord app to track parcels, calculate postage, and find service points.
  • Yellow Mailboxes: These are for standard letters and are emptied daily. Check the collection times listed on the mailbox.
  • ID Requirements: Always carry a valid ID (passport, Swedish ID card, or driverโ€™s license) when picking up parcels or registered mail.
  • E-commerce Returns: Many online retailers in Sweden provide prepaid return labels. Drop off returns at any PostNord service point.
  • Public Holidays: Mail services may be delayed during Swedish public holidays, so plan accordingly.

8. Additional Resources

  • PostNord Website: www.postnord.se (available in English and Swedish).
  • Customer Service: Call +46 771 33 33 10 for assistance.
  • Tracking Tool: Use the PostNord app or website to track your mail and parcels.

By following this guide, you should be able to navigate the post and mail services in ร–rebro with ease. Let me know if you need further assistance!