Stockholm
Communication Services
Telephony, internet services, and postal system information to help immigrants and visitors stay connected.
Sections
1. Mobile Networks in Stockholm
Sweden has a well-developed mobile network infrastructure, and Stockholm is no exception. The major mobile network operators (MNOs) in Sweden are Telia, Telenor, Tele2, and 3 (Tre). These providers offer a range of prepaid and postpaid plans, with excellent 4G and 5G coverage throughout the city.
Prepaid SIM Cards
- Cost: Prepaid SIM cards typically cost between SEK 50โ200 (USD 5โ20), depending on the provider and the included data package.
- Where to Buy: SIM cards are available at convenience stores (e.g., Pressbyrรฅn, 7-Eleven), supermarkets, and mobile provider stores.
- Popular Prepaid Plans:
- Telia: SEK 99 for 5GB of data, unlimited calls/SMS within Sweden.
- Telenor: SEK 149 for 10GB of data, unlimited calls/SMS.
- Comviq (a budget brand): SEK 95 for 6GB of data, unlimited calls/SMS.
- Validity: Most prepaid plans are valid for 30 days.
Postpaid Plans
- Cost: Monthly subscriptions range from SEK 200โ600 (USD 20โ60), depending on the data allowance and international call options.
- Subscription Procedure:
- Visit a mobile provider store or their website.
- Provide a valid Swedish personal number (personnummer) or coordination number (samordningsnummer) if you are a temporary resident.
- Show a valid ID (passport or Swedish ID card).
- Sign a contract (usually 12 or 24 months).
- Local Tip: If you donโt have a Swedish personal number, some providers (e.g., Comviq) allow you to sign up with just a passport.
Local Considerations
- Roaming: EU/EEA roaming is free, meaning you can use your Swedish plan in other EU countries without extra charges.
- Coverage: All major providers have excellent coverage in Stockholm, but Telia is known for the best nationwide coverage.
2. Internet Providers in Stockholm
Stockholm is one of the most connected cities in the world, with widespread access to high-speed fiber-optic internet. The main internet service providers (ISPs) include Telia, Com Hem (now Tele2), Bahnhof, and Telenor.
Types of Internet Services
- Fiber-Optic Internet: The most common and fastest option, with speeds up to 1 Gbps.
- Mobile Broadband: A good alternative for temporary stays, using 4G/5G networks.
- ADSL: Available in some areas but less common due to slower speeds.
Costs
- Fiber-Optic Plans:
- Speeds of 100 Mbps: SEK 300โ400/month (USD 30โ40).
- Speeds of 1 Gbps: SEK 500โ700/month (USD 50โ70).
- Mobile Broadband:
- SEK 200โ400/month (USD 20โ40), depending on data limits.
- Installation Fees: Some providers charge a one-time installation fee of SEK 500โ1,000 (USD 50โ100), but this is often waived during promotions.
Subscription Procedure
- Check if your building is connected to a specific fiber network (e.g., Open Universe, Zitius).
- Choose a provider and plan that suits your needs.
- Provide your Swedish personal number or passport for identification.
- Sign a contract (usually 12 or 24 months for fiber plans).
- Schedule installation if required.
Local Tips
- Many apartment buildings in Stockholm are pre-connected to a fiber network, so you may only need to activate the service.
- Bahnhof is popular for its competitive pricing and privacy-focused policies.
3. Postal Services
Swedenโs postal services are reliable and efficient, with PostNord being the primary provider. Other courier services like DHL, UPS, and Bring are also widely available.
PostNord Services
- Sending Letters/Packages:
- Domestic letters: SEK 13 for a standard letter (up to 50g).
- Domestic packages: SEK 49โ99, depending on size and weight.
- International letters: SEK 24โ36 for a standard letter (up to 50g).
- International packages: SEK 150โ500, depending on destination and weight.
- Where to Send: PostNord service points are located in supermarkets, convenience stores, and dedicated post offices.
- Tracking: Available for most packages and some letters.
Subscription Services
- PostNord offers a digital mailbox service called Kivra, where you can receive official documents and bills electronically.
Local Tips
- Use PostNordโs app to track shipments and find the nearest service point.
- For faster international shipping, consider DHL or UPS.
4. Public Telecommunication Options
Public telecommunication options in Stockholm are limited, as most people rely on mobile phones and internet services. However, there are a few options for those who need them:
Public Payphones
- Payphones are rare in Stockholm but can occasionally be found in major transport hubs like Stockholm Central Station.
- Most payphones accept credit cards or prepaid phone cards.
Internet Cafรฉs
- Internet cafรฉs are not common, as most residents and visitors use mobile data or Wi-Fi. However, some libraries and coworking spaces offer public computers with internet access.
Free Wi-Fi
- Stockholm offers free Wi-Fi in many public areas, including:
- Stockholm Arlanda Airport.
- Stockholm Public Library (Stadsbiblioteket).
- Cafรฉs, restaurants, and shopping malls.
- Local Tip: Look for โCity of Stockholm Wi-Fiโ in central areas for free access.
5. Local Tips and Considerations
- Swedish Personal Number: Having a personal number makes it easier to sign up for most services. If youโre staying long-term, apply for one through the Swedish Tax Agency (Skatteverket).
- Language: Most service providers have English-speaking staff, and their websites often have English versions.
- Eco-Friendly Practices: Sweden is environmentally conscious, so consider using digital services (e.g., e-invoices, digital mail) whenever possible.
- Emergency Numbers: Dial 112 for emergencies. For non-urgent police matters, dial 114 14.
By following this guide, you should have no trouble navigating Stockholmโs communication services. Let me know if you need further assistance!