Stockholm

📞

Crisis Hotlines

Key contact numbers and services offering immediate help for various emergencies or personal crises.

Sections

Crisis Hotlines in Stockholm, Sweden: A Comprehensive Guide

Stockholm, like the rest of Sweden, has a well-developed system of crisis hotlines to support individuals in distress. These services are designed to provide immediate assistance for a variety of emergencies, including mental health crises, domestic violence, suicidal thoughts, and other urgent situations. Below is a detailed guide to the available crisis hotlines in Stockholm, categorized under Safety and Security.

1. Emergency Services (SOS Alarm)

  • Purpose: For life-threatening emergencies, including medical, fire, or police assistance.
  • Contact Details: Dial 112 (free of charge).
  • Operating Hours: 24/7.
  • Languages Offered: Swedish and English. Interpretation services are available for other languages upon request.
  • Cost: Free.
  • Procedure:
    • Dial 112 and state your emergency clearly.
    • Be prepared to provide your location and a brief description of the situation.
    • If you do not speak Swedish or English, request an interpreter immediately.
  • Cultural Considerations: Swedes are accustomed to using 112 for all emergencies, so do not hesitate to call if you are in immediate danger or need urgent help.

2. Mental Health Support (Mind Självmordslinjen - Suicide Prevention Hotline)

  • Purpose: To provide support for individuals experiencing suicidal thoughts or severe mental distress.
  • Contact Details: Dial 90101 or chat online at Mind's website.
  • Operating Hours: 24/7.
  • Languages Offered: Swedish. Some volunteers may speak English, but this is not guaranteed.
  • Cost: Free.
  • Procedure:
    • Call the hotline or use the online chat for confidential support.
    • You can remain anonymous if you prefer.
  • Cultural Considerations: Mental health is taken seriously in Sweden, and there is no stigma in seeking help. The hotline is staffed by trained volunteers who are empathetic and non-judgmental.

3. Women’s Helpline (Kvinnofridslinjen)

  • Purpose: To support women who are victims of domestic violence, abuse, or threats.
  • Contact Details: Dial 020-50 50 50.
  • Operating Hours: 24/7.
  • Languages Offered: Swedish and English. Interpretation services are available for other languages.
  • Cost: Free.
  • Procedure:
    • Call the hotline for confidential advice and support.
    • The service can also help connect you with shelters or legal assistance.
  • Cultural Considerations: Domestic violence is taken very seriously in Sweden, and there are strong legal protections for victims. The helpline is completely confidential, and your call will not appear on your phone bill.

4. Children and Youth Support (BRIS - Barnens Rätt i Samhället)

  • Purpose: To provide support for children and young people under 18 who are experiencing distress, abuse, or other challenges.
  • Contact Details: Dial 116 111 or chat online at BRIS's website.
  • Operating Hours: 24/7.
  • Languages Offered: Swedish. Limited English support may be available.
  • Cost: Free.
  • Procedure:
    • Children can call or chat online for confidential support.
    • Adults concerned about a child can also contact BRIS for advice.
  • Cultural Considerations: Sweden places a strong emphasis on children’s rights and well-being. BRIS is a trusted organization, and children are encouraged to reach out without fear of judgment.

5. LGBTQ+ Support (RFSL Support Hotline)

  • Purpose: To support LGBTQ+ individuals facing discrimination, mental health challenges, or other issues.
  • Contact Details: Dial 020-34 13 16 or email for support.
  • Operating Hours: Varies; check the RFSL website for updated hours.
  • Languages Offered: Swedish and English.
  • Cost: Free.
  • Procedure:
    • Call or email for confidential support.
    • RFSL also provides resources for legal and social issues affecting LGBTQ+ individuals.
  • Cultural Considerations: Sweden is one of the most LGBTQ+ friendly countries in the world, and RFSL is a well-respected organization offering safe and inclusive support.

6. Crime Victim Support (Brottsofferjouren)

  • Purpose: To assist victims of crime, including theft, assault, and harassment.
  • Contact Details: Dial 116 006 or visit Brottsofferjouren's website.
  • Operating Hours: Monday–Friday, 9:00 AM–3:00 PM.
  • Languages Offered: Swedish and English. Interpretation services are available for other languages.
  • Cost: Free.
  • Procedure:
    • Call the hotline for emotional support and practical advice.
    • They can also help you navigate the legal system and connect you with additional resources.
  • Cultural Considerations: Sweden has a victim-centered approach to crime, and this service is designed to ensure you feel supported and informed.

7. Alcohol and Drug Helpline (Alkohollinjen)

  • Purpose: To provide support for individuals struggling with alcohol or drug use, as well as their families.
  • Contact Details: Dial 020-84 44 48 or visit Alkohollinjen's website.
  • Operating Hours: Monday–Friday, 11:00 AM–7:00 PM.
  • Languages Offered: Swedish. Limited English support may be available.
  • Cost: Free.
  • Procedure:
    • Call the hotline for confidential advice and support.
    • You can also access self-help resources on their website.
  • Cultural Considerations: Sweden has a strong focus on public health, and seeking help for substance use is encouraged and supported.

8. Healthcare Advice (1177 Vårdguiden)

  • Purpose: To provide non-emergency medical advice and guidance.
  • Contact Details: Dial 1177 or visit 1177's website.
  • Operating Hours: 24/7.
  • Languages Offered: Swedish and English. Interpretation services are available for other languages.
  • Cost: Free.
  • Procedure:
    • Call 1177 for advice on medical issues that are not life-threatening.
    • You can also book appointments and access health information online.
  • Cultural Considerations: Sweden’s healthcare system is highly accessible, and 1177 is a trusted resource for medical advice.

General Tips for Accessing Crisis Hotlines in Stockholm

  1. Confidentiality: All hotlines in Sweden prioritize confidentiality. You can remain anonymous if you wish.
  2. Language Support: While Swedish is the primary language, many services offer English support, and interpretation services are often available for other languages.
  3. Cultural Sensitivity: Swedish society values equality and inclusivity, so you can expect non-judgmental and empathetic support.
  4. Accessibility: Most hotlines are free of charge and available 24/7, ensuring help is always accessible.

By familiarizing yourself with these resources, you can feel more secure and supported during your time in Stockholm. If you or someone you know is in distress, do not hesitate to reach out to these services.