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Public Safety Guidelines

General safety practices and guidelines for navigating Stockholm, including rules in public spaces.

Sections

1. Personal Safety

Stockholm is generally very safe, but itโ€™s always wise to take precautions to ensure your well-being.

General Tips:

  • Pickpocketing: Be cautious in crowded areas such as tourist attractions (e.g., Gamla Stan, Drottninggatan) and public transportation hubs. Keep your belongings secure, and avoid carrying large amounts of cash.
  • Walking at Night: Stockholm is safe to walk around at night, especially in well-lit and central areas. However, avoid poorly lit or deserted areas, particularly in the outskirts of the city.
  • Scams: Be wary of common scams targeting tourists, such as fake petitions or overly friendly strangers offering unsolicited help.
  • Weather Preparedness: Winters in Stockholm can be icy and slippery. Wear appropriate footwear and be cautious on sidewalks and stairs.

Cultural Considerations:

  • Swedes value personal space and privacy. Avoid overly intrusive behavior or loud conversations in public.
  • Alcohol consumption is regulated. Public intoxication is frowned upon, and drinking in public spaces is generally not allowed unless in designated areas.

2. Emergency Services

Sweden has a well-organized and efficient emergency response system.

Emergency Numbers:

  • 112: This is the universal emergency number in Sweden for police, fire, and medical emergencies. Operators speak Swedish and English.
  • 114 14: For non-urgent police matters.
  • 1177: For non-emergency medical advice (available in English).

Costs:

  • Emergency services are free of charge for everyone, including visitors. However, if you require medical treatment, costs may apply unless you have travel insurance or are covered under the European Health Insurance Card (EHIC) or a reciprocal healthcare agreement.

Procedure:

  1. Dial 112 in an emergency.
  2. Clearly state your location and the nature of the emergency.
  3. Follow the operatorโ€™s instructions. Emergency responders are highly trained and will arrive promptly.

First Aid:

  • Automated External Defibrillators (AEDs) are widely available in public spaces, including train stations and shopping malls.
  • Pharmacies (Apotek) are well-stocked and can provide over-the-counter medications and advice.

3. Public Transportation Safety

Stockholmโ€™s public transportation system is safe, reliable, and well-maintained.

General Safety Tips:

  • SL Card: Use an SL Access Card for buses, trains, and ferries. Avoid buying tickets from unauthorized sellers.
  • Night Travel: Night buses and trains are safe, but stay alert and avoid isolated areas of stations.
  • Luggage: Keep your bags close to you, especially during rush hours.
  • Cycling: Stockholm is bike-friendly, but always use designated bike lanes and wear a helmet.

Costs:

  • A single journey ticket costs around 39 SEK (approx. 3.50 USD), while a 24-hour pass is 165 SEK (approx. 15 USD). Children under 7 travel for free with a paying adult.

Procedure for Reporting Issues:

  • If you encounter a problem (e.g., harassment or theft), contact SL Customer Service at +46 8 600 10 00 or inform the driver or station staff.
  • For emergencies, call 112.

4. Local Laws and Regulations

Understanding Swedish laws is crucial for staying safe and avoiding legal trouble.

Alcohol and Drugs:

  • Alcohol can only be purchased at Systembolaget (state-run liquor stores) if you are 20 or older. Bars and restaurants serve alcohol to those 18 and older.
  • Drug use and possession are strictly illegal, with severe penalties.

Traffic Rules:

  • Pedestrians have the right of way at zebra crossings.
  • Jaywalking is uncommon and frowned upon.
  • Cyclists must follow traffic rules and use lights at night.

Smoking:

  • Smoking is banned in most public spaces, including bus stops, playgrounds, and outdoor seating areas at restaurants.

Identification:

  • Always carry a valid ID or passport. Police may request identification, especially if you are involved in an incident.

Cultural Sensitivity:

  • Avoid loud or disruptive behavior in public spaces.
  • Respect Swedenโ€™s egalitarian culture, which values gender equality and inclusivity.

5. Navigating Stockholm Safely as a Visitor or Immigrant

Key Considerations:

  • Language: Most Swedes speak excellent English, so language barriers are minimal. However, learning basic Swedish phrases can be helpful.
  • Neighborhoods: Central areas like Norrmalm, ร–stermalm, and Sรถdermalm are very safe. Suburban areas are generally safe but may have less activity at night.
  • Weather: Dress appropriately for the season. Winters can be harsh, so invest in warm clothing and footwear.

Community Support for Immigrants:

  • Swedish Migration Agency (Migrationsverket): Handles residence permits and asylum applications. Visit their website or local office for assistance.
  • Integration Programs: Many municipalities offer free Swedish language courses (SFI) and cultural orientation programs for immigrants.
  • Local Organizations: Groups like the Red Cross and churches often provide support for newcomers.

6. Additional Resources

  • Tourist Information Centers: Located in central Stockholm, they provide maps, advice, and assistance.
  • Embassies and Consulates: Contact your countryโ€™s embassy for help in case of lost passports or legal issues.
  • Mobile Apps: Download apps like "SL" for public transport, "Krisinformation" for emergency updates, and "112 SOS Alarm" for direct access to emergency services.

Summary of Costs

| Service | Cost | |------------------------------|------------------------------| | Emergency Services | Free | | Public Transport (Single) | 39 SEK (approx. 3.50 USD) | | Public Transport (24-hour) | 165 SEK (approx. 15 USD) | | Medical Consultation (Non-EU) | Approx. 1,200 SEK (110 USD) |


By following these guidelines and staying informed, you can enjoy a safe and pleasant experience in Stockholm. If you have any specific concerns or need further assistance, feel free to ask!