Sundsvall
Postal Services
Information on sending and receiving mail, including local post offices and package delivery services in Sundsvall.
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Comprehensive Guide to Postal Services in Sundsvall, Sweden
Postal services in Sundsvall, Sweden, are reliable, efficient, and user-friendly. The Swedish postal system is primarily operated by PostNord, the national postal service provider, but there are also private courier services available. Below is a detailed guide to help you navigate postal services in Sundsvall.
1. Available Postal Services in Sundsvall
PostNord and other courier services in Sundsvall offer a wide range of services to meet your communication and shipping needs. These include:
Mail Services
- Domestic Letters: Send letters within Sweden.
- International Letters: Send letters to other countries.
- Registered Mail: Secure and trackable mail for important documents.
- Express Mail: Faster delivery for urgent letters.
Package Services
- Domestic Parcels: Send packages within Sweden.
- International Parcels: Send packages abroad.
- Trackable Parcels: Track your package in real-time.
- Express Parcels: Faster delivery for urgent packages.
Other Services
- Poste Restante: A service where mail can be held at a post office for pickup (useful for travelers or those without a fixed address).
- Stamps and Packaging: Purchase stamps, envelopes, and packaging materials.
- Bill Payments: Some post offices allow you to pay bills.
- E-commerce Returns: Drop-off points for returning online purchases.
2. Costs of Postal Services
The cost of postal services in Sundsvall depends on the type of service, weight, and destination. Below are approximate costs (as of 2023):
Domestic Mail
- Standard Letter (up to 50g): 12 SEK (with a stamp).
- Registered Mail: Starts at 85 SEK.
International Mail
- Standard Letter (up to 50g): 24 SEK (Europe) / 30 SEK (rest of the world).
- Registered International Mail: Starts at 120 SEK.
Domestic Parcels
- Small Parcel (up to 1kg): Starts at 66 SEK.
- Larger Parcels (up to 20kg): Starts at 150 SEK.
International Parcels
- Small Parcel (up to 1kg): Starts at 150 SEK (Europe) / 200 SEK (rest of the world).
- Larger Parcels: Costs vary based on weight and destination.
Note: Prices may vary slightly depending on the service provider and additional options like tracking or insurance.
3. Locations of Post Offices and Service Points in Sundsvall
PostNord does not operate traditional post offices anymore. Instead, postal services are integrated into service points located in supermarkets, convenience stores, and kiosks. These service points are widely available across Sundsvall.
Popular Service Points in Sundsvall
- ICA Supermarkets: Many ICA stores in Sundsvall have PostNord service points.
- Example: ICA Maxi, Birsta City.
- Coop Stores: Some Coop stores also offer postal services.
- Pressbyrån: A convenience store chain with postal services.
- PostNord Terminals: For larger shipments or specific services, you can visit the PostNord terminal in Sundsvall.
How to Find a Service Point
- Use the PostNord Locator Tool: Visit PostNord's website or download their app to find the nearest service point by entering your address or postal code.
4. Operating Hours
Operating hours vary depending on the service point location. Most service points follow the opening hours of the store they are located in. Typical hours are:
- Weekdays: 8:00 AM – 8:00 PM.
- Saturdays: 9:00 AM – 6:00 PM.
- Sundays: 10:00 AM – 6:00 PM.
Tip: Always check the specific hours of your chosen service point online or by calling ahead.
5. How to Send Mail or Packages
Follow these steps to send mail or packages in Sundsvall:
Step 1: Prepare Your Mail/Package
- Write the recipient's address clearly in the following format:
Name Street Address Postal Code City Country (if international)
- For international mail, include the country name in English.
Step 2: Weigh and Measure
- Weigh your mail or package to determine the correct postage. Service points have scales for this purpose.
Step 3: Purchase Postage
- Buy stamps for letters or pay for parcel shipping at the service point. You can also purchase postage online via the PostNord app or website.
Step 4: Drop Off
- Drop your mail in a yellow PostNord mailbox (for letters) or hand it over at a service point (for parcels).
Step 5: Track (if applicable)
- If you’ve chosen a trackable service, use the tracking number provided to monitor your shipment online.
6. How to Receive Mail or Packages
Receiving mail or packages in Sundsvall is straightforward:
Step 1: Provide Your Address
- Ensure your address is written in the correct Swedish format:
Name Street Address Apartment Number (if applicable) Postal Code City
Step 2: Collect from Your Mailbox
- Standard letters and small packages are delivered directly to your mailbox.
Step 3: Pick Up Larger Items
- For larger packages, you’ll receive a notification (via SMS, email, or a physical slip) with instructions to pick up your package from a nearby service point.
- Bring a valid ID (passport, Swedish ID card, or driver’s license) and the notification to collect your package.
Step 4: Poste Restante (Optional)
- If you don’t have a fixed address, you can use the Poste Restante service. Address your mail as follows:
Name Poste Restante Postal Code City Sweden
- Collect your mail from the designated post office with a valid ID.
7. Specific Procedures to Follow
- Customs for International Packages: If you’re sending or receiving packages outside the EU, customs declarations may be required. Fill out the necessary forms (available at service points or online).
- Prohibited Items: Check PostNord’s list of prohibited items (e.g., flammable materials, certain electronics) before sending packages.
- Insurance: For valuable items, consider purchasing additional insurance.
8. Local Considerations and Tips
- Yellow Mailboxes: These are for standard letters and are located throughout Sundsvall. Check the collection times posted on the mailbox.
- PostNord App: Download the PostNord app to track shipments, calculate postage, and find service points.
- E-commerce Returns: Many online retailers provide prepaid return labels. Simply drop off the package at a service point.
- Language: Most staff at service points speak English, but learning a few Swedish phrases (e.g., "Jag vill skicka ett paket" – "I want to send a package") can be helpful.
- Peak Times: Avoid visiting service points during lunch hours (12:00 PM – 1:00 PM) or just before closing to minimize wait times.
9. Contact Information
- PostNord Customer Service: Call +46 771 33 33 10 (English support available).
- Website: www.postnord.se
- Local Service Points: Use the locator tool on the website or app to find contact details for specific locations.
By following this guide, you’ll be able to efficiently use postal services in Sundsvall, Sweden, whether you’re sending a letter, shipping a package, or receiving mail.