Sundsvall

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Ticketing

How to purchase tickets for public transportation options, including apps and kiosks.

Sections

1. Types of Tickets Available

Din Tur offers several ticketing options to suit different needs, whether you're a resident, commuter, or visitor. Here are the main types:

Single Tickets

  • Validity: A single ticket is valid for 60 minutes within Sundsvall's urban area. This allows you to transfer between buses within the time frame.
  • Purpose: Ideal for occasional travelers or tourists who only need to make a few trips.

24-Hour Tickets

  • Validity: Unlimited travel within Sundsvall for 24 hours from the time of activation.
  • Purpose: Great for short-term visitors who plan to explore the city extensively in a single day.

7-Day Tickets

  • Validity: Unlimited travel within Sundsvall for 7 consecutive days.
  • Purpose: Suitable for visitors staying for a week or those who need frequent travel.

Monthly Pass (Periodkort)

  • Validity: Unlimited travel for 30 days within a specific zone or across multiple zones, depending on the pass purchased.
  • Purpose: Best for residents or long-term visitors who use public transport regularly.

Youth and Senior Discounts

  • Youth: Discounted tickets are available for children and young people under 20 years old.
  • Senior: Reduced fares are available for seniors aged 65 and above.

Family Tickets

  • Some ticket types allow free travel for children under a certain age (usually under 7) when accompanied by a paying adult. Check specific terms for family travel.

2. Costs

Ticket prices vary depending on the type of ticket and the zones you travel through. Sundsvall is part of a zonal fare system, so costs depend on whether you stay within the city or travel to other areas in Vรคsternorrland County.

Approximate Prices (as of 2023):

  • Single Ticket: Around 30โ€“40 SEK for adults within Sundsvall.
  • 24-Hour Ticket: Approximately 100 SEK.
  • 7-Day Ticket: Around 300โ€“400 SEK.
  • Monthly Pass: Approximately 800โ€“900 SEK for unlimited travel within Sundsvall.

Discounted rates apply for youth, seniors, and students. Always check the latest prices on the Din Tur website or app.

3. Where and How to Purchase Tickets

Din Tur offers several convenient ways to purchase tickets:

a. Mobile App

  • Din Tur App: The easiest and most popular way to buy tickets. Download the app (available for iOS and Android), create an account, and purchase single, 24-hour, or period tickets directly. Tickets are stored digitally and activated when you board.
  • Payment Methods: Credit/debit cards or Swish (a popular Swedish mobile payment system).

b. Onboard the Bus

  • You can buy single tickets directly from the bus driver using a credit/debit card. Note that cash is not accepted on buses in Sundsvall.

c. Ticket Machines

  • Ticket machines are available at major bus stops and stations. These machines accept card payments and allow you to purchase single or period tickets.

d. Retail Outlets

  • Some convenience stores and kiosks in Sundsvall sell Din Tur tickets. Look for stores displaying the Din Tur logo.

e. Online

  • Tickets and passes can also be purchased through the Din Tur website. This is particularly useful for planning ahead.

4. Digital and Mobile Options

Sundsvall's public transportation system is highly digitized, making it easy to navigate for tech-savvy travelers:

  • Din Tur App: As mentioned, this app is the most convenient way to manage your tickets. It also provides real-time bus schedules, route planning, and service updates.
  • QR Codes: Tickets purchased via the app come with QR codes that you scan when boarding the bus.
  • Contactless Payment: Some buses may allow contactless card payments directly at the onboard card reader.

5. Local Considerations and Tips

Here are some practical tips and cultural considerations for using public transportation in Sundsvall:

a. Punctuality

  • Buses in Sundsvall are generally punctual. Arrive at the bus stop a few minutes early to avoid missing your ride.

b. Bus Stops

  • Bus stops are clearly marked with signs displaying the stop name and route numbers. Major stops often have digital displays showing real-time arrival information.

c. Boarding and Exiting

  • Enter through the front door and show your ticket (or scan your QR code) to the driver. Exit through the rear doors to maintain smooth passenger flow.

d. Accessibility

  • Most buses in Sundsvall are wheelchair accessible and have designated spaces for strollers and wheelchairs.

e. Language

  • While most bus drivers and ticketing systems operate in Swedish, many drivers speak basic English. The Din Tur app and website are also available in English, making it easier for non-Swedish speakers to navigate.

f. Environmental Awareness

  • Sweden is known for its commitment to sustainability. Public transportation in Sundsvall is eco-friendly, with many buses running on renewable energy sources.

g. Night Buses

  • Sundsvall has limited night bus services. If you plan to travel late at night, check the schedule in advance or consider alternative transportation options like taxis.

h. Regional Travel

  • If you plan to travel outside Sundsvall to other parts of Vรคsternorrland County, ensure you purchase a ticket that covers the required zones. Regional buses and trains are also managed by Din Tur.

6. Additional Resources

  • Din Tur Website: www.dintur.se (available in English)
  • Customer Service: Din Tur has a customer service center where you can get assistance with ticketing or route planning. You can contact them via phone or visit their office in Sundsvall.

By following this guide, you should have no trouble navigating Sundsvall's public transportation system. Enjoy your time in this beautiful Swedish city!