Phuket

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Emergency Services

Sections

Emergency Contact Numbers

  • General Emergency Number: 191 (Police, Fire, Medical)
  • Police: 191
  • Ambulance Services: 1669
  • Fire Department: 199
  • Tourist Police: 1155
  • Local Hospitals:
    • Bangkok Hospital Phuket: +66 76 254 425
    • Patong Hospital: +66 76 340 300
    • Phuket International Hospital: +66 76 249 300

Categories of Emergency Services

1. Police Services

  • Types of Services: Crime reporting, traffic incidents, lost property, and assistance for tourists.
  • How to Access: Call 191 for emergencies or visit the nearest police station. Tourist Police can assist with language barriers and specific tourist-related issues.
  • Costs: Generally, police services are free, but there may be fees for certain reports or documentation.
  • Local Considerations: Always carry a copy of your passport and visa. In case of theft, report it immediately to the police and obtain a report for insurance purposes.

2. Medical Services

  • Types of Services: Emergency medical assistance, hospital care, ambulance services.
  • How to Access: Call 1669 for an ambulance. For non-emergency medical issues, visit a local clinic or hospital directly.
  • Costs: Medical costs can vary widely. Emergency services may require upfront payment, especially for foreigners. It’s advisable to have travel insurance that covers medical emergencies.
  • Local Considerations: English is commonly spoken in major hospitals, but it’s helpful to have a translation app or phrasebook. Keep your insurance information handy.

3. Fire Services

  • Types of Services: Fire emergencies, rescue operations, and fire safety advice.
  • How to Access: Call 199 for fire emergencies.
  • Costs: Fire services are typically free, but costs may arise for property damage or if the fire was due to negligence.
  • Local Considerations: Familiarize yourself with fire exits and safety protocols in your accommodation. In case of a fire, evacuate immediately and call for help.

4. Rescue Services

  • Types of Services: Search and rescue operations, especially in natural disasters or accidents.
  • How to Access: Call 191 or contact local tour operators for assistance in remote areas.
  • Costs: Rescue services may charge fees depending on the situation and location.
  • Local Considerations: If engaging in outdoor activities (like diving or hiking), ensure you have a reliable guide and inform someone of your plans.

Procedures to Follow in Emergencies

  1. Stay Calm: Assess the situation and ensure your safety first.
  2. Call for Help: Use the appropriate emergency number based on the situation.
  3. Provide Information: Clearly state your location, the nature of the emergency, and any other relevant details.
  4. Follow Instructions: Listen to the operator and follow their guidance.
  5. Wait for Assistance: If safe, stay at the location until help arrives.

Local Considerations and Tips

  • Language Barrier: While many emergency personnel speak English, it’s beneficial to learn a few basic Thai phrases or have a translation app.
  • Insurance: Ensure you have comprehensive travel insurance that covers medical emergencies and repatriation.
  • Documentation: Keep copies of important documents (passport, insurance) in a safe but accessible place.
  • Emergency Kit: Consider carrying a small emergency kit with essentials like a first-aid kit, water, and snacks, especially if you plan to explore remote areas.
  • Cultural Sensitivity: Be respectful and patient when dealing with local authorities and emergency services, as procedures may differ from your home country.

By being informed and prepared, you can navigate emergency situations in Phuket more effectively. Always prioritize your safety and well-being, and don’t hesitate to seek help when needed.