Abu Dhabi

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Public Buses

Sections

1. Overview of the Public Bus System

Abu Dhabi’s public bus system is modern, air-conditioned, and well-maintained, making it a comfortable option for getting around the city. The buses are equipped with features like free Wi-Fi, priority seating for women and families, and accessibility for people with disabilities.

2. Costs and Fares

The bus fares in Abu Dhabi are affordable, making it a popular choice for daily commuting. The fare structure is as follows:

  • Within Abu Dhabi City: AED 2 per trip.
  • Intercity Buses (e.g., Abu Dhabi to Al Ain or Dubai): AED 10–25, depending on the distance.
  • Monthly Passes:
    • Regular: AED 80 (unlimited travel within Abu Dhabi city).
    • Senior citizens, students, and people of determination (disabled individuals): Free or discounted passes are available upon application.

Payment Method: All fares must be paid using the Hafilat Card, a rechargeable smart card system.

3. Ticketing System: Hafilat Card

The Hafilat Card is mandatory for using public buses in Abu Dhabi. Here’s how it works:

  • Where to Buy:

    • Hafilat Cards can be purchased at bus stations, ticket vending machines, and authorized retailers.
    • Cards are available in different types, including temporary cards for visitors and personalized cards for residents.

  • How to Use:

    • Tap your Hafilat Card on the card reader when boarding and alighting the bus.
    • Ensure your card has sufficient balance before starting your journey.

  • Recharge Options:

    • Recharge your card at ticket vending machines, bus stations, or online via the ITC website or mobile app.

4. Bus Schedules

  • Operating Hours:

    • Most buses operate from 5:00 AM to midnight, with some routes running 24/7.
    • Weekend and public holiday schedules may vary slightly.

  • Frequency:

    • Buses within the city typically run every 10–30 minutes, depending on the route and time of day.
    • Intercity buses may have longer intervals, ranging from 30 minutes to 1 hour.

  • Real-Time Updates:

    • Use the Darbi App (available for iOS and Android) to check real-time bus schedules, routes, and estimated arrival times.

5. Routes and Coverage

Abu Dhabi’s bus network is divided into city routes and intercity routes:

  • City Routes:

    • Cover major areas within Abu Dhabi, including Corniche, Al Khalidiya, Al Reem Island, Yas Island, and Saadiyat Island.
    • Popular routes include:
      • Route 5: Al Marina to Al Reem Island.
      • Route 7: Abu Dhabi Bus Station to Yas Island.
      • Route 11: Al Khalidiya to Al Mushrif.

  • Intercity Routes:

    • Connect Abu Dhabi to other emirates and cities, such as Al Ain, Dubai, and Sharjah.
    • Popular intercity routes include:
      • Route X90: Abu Dhabi to Al Ain.
      • Route E100: Abu Dhabi to Dubai (Al Ghubaiba Bus Station).

  • Route Maps:

    • Detailed route maps are available at bus stations, on the ITC website, and via the Darbi App.

6. Facilities and Accessibility

  • Air-Conditioning: All buses are air-conditioned, a necessity in Abu Dhabi’s hot climate.
  • Wi-Fi: Free Wi-Fi is available on most buses.
  • Seating:
    • Priority seating is reserved for women, families, and people with disabilities.
    • Separate sections for men and women/families are common on some routes.
  • Accessibility:
    • Buses are wheelchair-accessible, with ramps and designated spaces for wheelchairs.

7. Tips for Using Public Buses in Abu Dhabi

  • Plan Your Journey:
    • Use the Darbi App or the ITC website to plan your route, check schedules, and find the nearest bus stops.
  • Carry a Hafilat Card:
    • Cash payments are not accepted, so ensure your Hafilat Card is loaded with sufficient balance.
  • Boarding and Alighting:
    • Always board the bus from the front door and exit from the rear door.
  • Respect Local Customs:
    • Dress modestly and respect the reserved seating areas for women and families.
  • Avoid Peak Hours:
    • Buses can get crowded during peak hours (7:00–9:00 AM and 5:00–7:00 PM), so plan accordingly.
  • Stay Hydrated:
    • While buses are air-conditioned, it’s a good idea to carry water, especially during the summer months.

8. Local Considerations

  • Cultural Sensitivity:
    • Abu Dhabi is a culturally diverse city, but it’s important to respect local customs and traditions. Avoid loud conversations or disruptive behavior on public transport.
  • Public Holidays:
    • Bus schedules may change during Islamic holidays like Ramadan or Eid. Check for updates in advance.
  • Lost and Found:
    • If you lose an item on the bus, contact the ITC customer service hotline at 800 88888.

9. Contact Information

  • Customer Service:
  • Darbi App:
    • Download the app for route planning, real-time updates, and more.

By following this guide, you’ll find it easy to navigate Abu Dhabi’s public bus system and enjoy a hassle-free experience. Safe travels!