Ajman

💡

Utilities

Sections

1. Electricity and Water

Electricity and water services in Ajman are managed by the Federal Electricity and Water Authority (FEWA).

Setting Up Electricity and Water Services

  • Step 1: Apply for a Connection

    • Visit the nearest FEWA customer service center or apply online through the FEWA website or mobile app.
    • If renting, ensure your tenancy contract is registered with the Ajman Municipality (Ejari system).

  • Required Documents:

    • Copy of your Emirates ID (front and back).
    • Passport copy with a valid UAE visa.
    • Tenancy contract (Ejari).
    • Title deed (if you own the property).
    • Trade license (for commercial properties).

  • Security Deposit:

    • Residential: AED 1,000–2,000 (varies based on property size).
    • Commercial: AED 5,000 or more (depending on the business type).

  • Connection Fee:

    • A one-time connection fee is charged based on the property type and size.

Costs:

  • Electricity: AED 0.30–0.45 per kWh (depending on consumption tier).
  • Water: AED 4.5 per 1,000 gallons (approximate).
  • Sewerage Fee: 20% of the water bill.

Payment Methods:

  • FEWA website or mobile app.
  • Kiosks located in malls and public areas.
  • Bank transfers or direct debit.
  • Payment through exchange houses like Al Ansari Exchange.

Tips:

  • Monitor your consumption to avoid high bills, especially during summer when air conditioning usage spikes.
  • FEWA offers a mobile app for bill tracking and payment.

2. Gas

Gas services in Ajman are typically provided by private companies, as there is no centralized gas utility.

Setting Up Gas Services

  • Contact a licensed gas supplier in Ajman, such as Emirates Gas or Lootah BC Gas.

  • For residential properties, gas is often supplied in cylinders or through a piped gas system (in newer buildings).

  • Required Documents:

    • Emirates ID.
    • Tenancy contract.
    • Passport copy with a valid UAE visa.

  • Costs:

    • Gas cylinder (11 kg): AED 60–80 (refill).
    • Piped gas: Monthly charges depend on consumption, typically AED 100–300.

Payment Methods:

  • Cash on delivery (for cylinder refills).
  • Online payment (for piped gas services).
  • Direct payment to the supplier.

Tips:

  • If using gas cylinders, ensure they are stored safely and replaced by authorized suppliers.
  • For piped gas, check with your landlord or building management for the preferred supplier.

3. Internet, TV, and Landline

Internet, TV, and landline services in Ajman are provided by two main telecom operators: Etisalat and du.

Setting Up Internet Services

  • Visit the nearest Etisalat or du store, or apply online through their websites.

  • Choose a package that suits your needs (internet-only, internet + TV, or internet + TV + landline).

  • Required Documents:

    • Emirates ID.
    • Tenancy contract.
    • Passport copy with a valid UAE visa.

  • Costs:

    • Basic internet packages: AED 250–400 per month (speed: 100 Mbps).
    • Bundled packages (internet + TV + landline): AED 400–800 per month.

Payment Methods:

  • Online through the provider’s website or app.
  • At kiosks or payment machines in malls.
  • Direct debit or bank transfer.

Tips:

  • Compare packages from Etisalat and du to find the best deal.
  • Look for promotional offers, especially for new customers.

4. Mobile Services

Mobile services are also provided by Etisalat and du.

Setting Up a Mobile Connection

  • Visit an Etisalat or du store to purchase a SIM card.

  • Choose between prepaid or postpaid plans.

  • Required Documents:

    • Emirates ID.
    • Passport copy with a valid UAE visa.

  • Costs:

    • Prepaid SIM: AED 55–100 (includes some credit).
    • Postpaid plans: AED 125–500 per month (depending on data and call allowances).

Tips:

  • Prepaid plans are more flexible for short-term visitors.
  • Postpaid plans often include discounts on smartphones.

5. Waste Management

Waste collection and management in Ajman are overseen by the Ajman Municipality.

Costs:

  • Waste management fees are typically included in your water bill (20% of the water bill).

Tips:

  • Dispose of waste in designated bins to avoid fines.
  • Recycling facilities are available in some areas; check with your building management.

6. Payment Methods for All Utilities

  • Online portals and mobile apps (FEWA, Etisalat, du, etc.).
  • Payment kiosks in malls and public areas.
  • Bank transfers or direct debit.
  • Exchange houses like Al Ansari Exchange.

7. Local Considerations and Tips

  • Tenancy Contract Registration: Ensure your tenancy contract is registered with the Ajman Municipality (Ejari system) before applying for utilities.
  • Cooling Services: Some buildings in Ajman use district cooling systems (e.g., Empower). Check with your landlord if this applies to your property.
  • Energy Conservation: Electricity bills can be high during summer due to air conditioning. Use energy-efficient appliances and set your AC to 24°C to save costs.
  • Customer Support: FEWA, Etisalat, and du have 24/7 customer support. Use their hotlines or apps for assistance.
  • Fines: Late payment of utility bills can result in fines or service disconnection. Set up reminders or automatic payments to avoid this.

By following this guide, you’ll be able to set up and manage utilities in Ajman efficiently. If you need further assistance, feel free to ask!