Al Ain

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Public Buses

Sections

1. Overview of Public Buses in Al Ain

Al Ain’s public bus system is well-organized, clean, and air-conditioned, making it a comfortable option for both visitors and residents. The buses connect key areas within the city and also provide intercity services to other parts of the UAE, such as Abu Dhabi and Dubai.

2. Bus Routes in Al Ain

Al Ain’s bus network covers major residential, commercial, and tourist areas. Some of the key routes include:

  • Route 900: Al Ain Bus Station ↔ Abu Dhabi City
  • Route 940: Al Ain Bus Station ↔ Dubai (Al Ghubaiba Bus Station)
  • Route 991: Al Ain Bus Station ↔ Al Hili ↔ Al Jimi ↔ Al Ain Zoo
  • Route 496: Al Ain Bus Station ↔ Bawadi Mall ↔ Al Ain Mall
  • Route 360: Al Ain Bus Station ↔ Al Foah ↔ Al Yahar

For a full list of routes and stops, you can visit the ITC website or use the Darbi app (details below).

3. Bus Schedules

  • Operating Hours: Most buses in Al Ain operate from 6:00 AM to 11:00 PM, with some intercity routes running 24/7.
  • Frequency: Buses typically run every 30 to 60 minutes, depending on the route and time of day. Peak hours may have more frequent services.

It’s advisable to check the schedule for your specific route in advance, as timings may vary.

4. Ticket Costs

The public bus system in Al Ain is very affordable. Ticket prices are as follows:

  • Within Al Ain City: AED 2 per trip.
  • Intercity Buses:
    • Al Ain ↔ Abu Dhabi: AED 25 (one way).
    • Al Ain ↔ Dubai: AED 20 (one way).

Children under 5 years old travel for free.

5. How to Purchase Tickets

Al Ain buses use a Hafilat Card system for payment. Cash is not accepted on buses, so you must have a Hafilat Card to board.

  • Hafilat Card Types:

    • Anonymous Card: For occasional users. Can be purchased and recharged at ticket vending machines.
    • Personalized Card: For frequent users. Offers discounts and can be registered online.

  • Where to Buy and Recharge Hafilat Cards:

    • Ticket vending machines at bus stations and major stops.
    • Customer service centers at bus stations.
    • Online via the Darbi app or ITC website.

  • How to Use: Tap your Hafilat Card on the card reader when boarding and alighting the bus.

6. Apps and Websites for Tracking Buses

To make your journey easier, the ITC provides digital tools for route planning and real-time bus tracking:

  • Darbi App:

    • Available for both iOS and Android.
    • Features include route planning, real-time bus tracking, and fare calculation.
    • Download from the App Store or Google Play.

  • ITC Website:

  • Google Maps:

    • Public bus routes in Al Ain are integrated into Google Maps, allowing you to plan your journey and view estimated arrival times.

7. Cultural Considerations When Using Public Buses

When using public buses in Al Ain, it’s important to be mindful of local customs and etiquette:

  • Seating:

    • Women and families have designated seating areas at the front of the bus. Men should avoid sitting in these areas unless the bus is empty.
    • Respect the seating arrangements to avoid causing discomfort to other passengers.

  • Dress Code:

    • While there is no strict dress code for public transport, it’s advisable to dress modestly in line with UAE cultural norms. Avoid wearing revealing clothing.

  • Behavior:

    • Keep noise levels low, especially when talking on the phone.
    • Eating and drinking are generally discouraged on buses to maintain cleanliness.

  • Respect for Others:

    • Offer your seat to elderly passengers, pregnant women, or those with disabilities.
    • Avoid staring or making others uncomfortable, as privacy is highly valued in Emirati culture.

8. Accessibility

  • Most buses in Al Ain are wheelchair accessible and have priority seating for people with disabilities.
  • If you require assistance, bus drivers and station staff are generally helpful and accommodating.

9. Tips for Using Public Buses in Al Ain

  • Plan Ahead: Use the Darbi app or Google Maps to check routes and schedules before heading out.
  • Carry a Hafilat Card: Ensure your card is loaded with sufficient credit to avoid inconvenience.
  • Arrive Early: Be at the bus stop a few minutes before the scheduled departure time.
  • Stay Hydrated: Al Ain can get very hot, so carry water with you, especially during the summer months.
  • Avoid Peak Hours: Buses can get crowded during peak times (7:00 AM - 9:00 AM and 5:00 PM - 7:00 PM).

10. Additional Information

  • Bus Stops: Bus stops in Al Ain are clearly marked and often have shaded seating areas.
  • Intercity Travel: If you’re traveling to Abu Dhabi or Dubai, it’s best to book your ticket in advance during weekends or holidays, as buses can fill up quickly.
  • Customer Support: For inquiries or complaints, you can contact the ITC customer service hotline at 800 88888.

By following this guide, you should be able to navigate Al Ain’s public bus system with ease. If you have any further questions or need assistance, feel free to ask!