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Safety and Emergency Services

Details about emergency contacts, police, fire services, and staying safe in Bristol.

Sections

1. Emergency Contact Numbers in Bristol

The UK has a centralized emergency system. In Bristol, you can use the following numbers:

  • 999: For all emergencies (Police, Fire, Ambulance, or Coastguard). This is free to call.
  • 112: An alternative emergency number that works across the EU and the UK.
  • 101: For non-emergency police matters (e.g., reporting a crime that has already occurred). Calls cost 15p per call.
  • 111: For non-emergency medical advice (NHS 111). Free to call.
  • 0800 111 999: For gas emergencies (e.g., gas leaks).
  • 105: For power cuts or electrical emergencies.

2. Emergency Services in Bristol

a. Police Services

  • Avon and Somerset Police is responsible for law enforcement in Bristol. They handle crime prevention, public safety, and emergency response.
  • Emergency Procedure: Dial 999 for immediate police assistance. For non-urgent matters, call 101 or visit a local police station.
  • Nearest Police Stations:
    • Bridewell Police Station: Bridewell Street, Bristol BS1 2AA.
    • Trinity Road Police Station: Trinity Road, Bristol BS2 0NW.
  • Cultural Tip: Police in the UK are approachable and helpful. If you feel unsafe, you can approach an officer on the street for assistance.

b. Fire and Rescue Services

  • Avon Fire and Rescue Service covers Bristol and the surrounding areas. They respond to fires, road traffic accidents, and other emergencies.
  • Emergency Procedure: Dial 999 for fire-related emergencies.
  • Fire Safety Tips:
    • Ensure your accommodation has working smoke alarms (a legal requirement in the UK).
    • Familiarize yourself with fire exits in buildings.
    • Avoid leaving cooking unattended, as kitchen fires are a common cause of incidents.

c. Medical Services

  • Ambulance Services: The South Western Ambulance Service provides emergency medical care in Bristol.
  • Emergency Procedure: Dial 999 for life-threatening medical emergencies (e.g., heart attack, severe bleeding, unconsciousness).
  • Non-Emergency Medical Help:
    • Call 111 for advice on non-urgent medical issues.
    • Visit a GP (General Practitioner) for routine health concerns. You can register with a GP if you are staying in Bristol long-term.
    • For minor injuries, visit a Minor Injuries Unit (MIU) or Urgent Treatment Centre (UTC).
  • Hospitals with Emergency Departments (A&E):
    • Bristol Royal Infirmary (BRI): Upper Maudlin Street, Bristol BS2 8HW. Phone: +44 117 923 0000.
    • Southmead Hospital: Southmead Road, Bristol BS10 5NB. Phone: +44 117 950 5050.
  • Costs:
    • Emergency treatment at NHS hospitals is free for UK residents and visitors from countries with reciprocal healthcare agreements.
    • If you are not eligible for free NHS care, you may be charged for non-emergency treatment. Travel insurance is highly recommended for international visitors.

3. Costs Associated with Emergency Services

  • 999 Calls: Free of charge.
  • Ambulance Services: Free for emergencies, but non-emergency transport may incur charges.
  • Medical Treatment: Emergency care is free at the point of use for everyone. However, follow-up care may be chargeable for non-residents without NHS eligibility.
  • Police and Fire Services: Free of charge.

4. Local Considerations and Safety Tips

a. General Safety in Bristol

  • Bristol is generally a safe city, but like any urban area, itโ€™s important to stay vigilant, especially at night.
  • Areas to Exercise Caution: Some areas, such as St. Paulโ€™s and Easton, have higher crime rates. However, this is relative, and most visits to these areas are trouble-free.
  • Pickpocketing: Be cautious in crowded areas like Cabot Circus, Broadmead, and public transport hubs.
  • Night Safety: Stick to well-lit areas and avoid walking alone late at night. Use licensed taxis or ride-hailing apps like Uber.

b. Public Transport Safety

  • Bristolโ€™s public transport is generally safe. However, keep an eye on your belongings, especially on buses and at busy stations.
  • Late-night buses are available, but check schedules in advance as services may be limited.

c. Road Safety

  • Pedestrians should be cautious when crossing roads, as traffic drives on the left in the UK.
  • Cyclists are common in Bristol, so be aware of bike lanes and give way to cyclists when driving or walking.

d. Emergency Preparedness

  • Save emergency numbers on your phone.
  • Know the location of the nearest hospital, police station, and fire station to your accommodation.
  • Familiarize yourself with local landmarks to help emergency services locate you quickly if needed.

e. Cultural Norms

  • The British are generally polite and reserved. In an emergency, remain calm and provide clear information to responders.
  • If you witness an emergency, it is acceptable and encouraged to call 999 on behalf of someone else.

5. Additional Resources


By following these guidelines and being prepared, you can ensure a safe and enjoyable visit to Bristol. If you have any further questions or need specific advice, feel free to ask!