Cardiff

๐Ÿš–

Taxi Services

General information about using taxis and private hire vehicles, including availability and regulations in Cardiff.

Sections

Comprehensive Guide to Taxi Services in Cardiff, United Kingdom

Cardiff, the capital city of Wales, offers a variety of taxi services to cater to both residents and visitors. Whether you're traveling within the city or to nearby areas, taxis are a convenient and reliable mode of transportation. Below is a detailed guide to help you navigate taxi services in Cardiff.

1. Types of Taxis in Cardiff

Cardiff has two main types of taxis:

  1. Hackney Carriages (Black Cabs):

    • These are traditional taxis that can be hailed on the street or found at designated taxi ranks across the city.
    • They are easily recognizable by their black or white color and "TAXI" sign on the roof.
    • Hackney carriages are metered and regulated by Cardiff Council.

  2. Private Hire Vehicles (Minicabs):

    • These must be pre-booked through a licensed taxi operator and cannot be hailed on the street.
    • They are typically more affordable than Hackney carriages for longer journeys.
    • Private hire vehicles come in various sizes, including standard cars, executive cars, and larger vehicles for groups.

2. How to Book a Taxi

  • Hackney Carriages:

    • Hail one on the street or find them at taxi ranks in busy areas such as Cardiff Central Station, St. Mary Street, or Cardiff Bay.
    • No pre-booking is required.

  • Private Hire Vehicles:

    • Book through a licensed taxi company via phone, website, or mobile app.
    • Popular private hire companies in Cardiff include:
      • Dragon Taxis (Phone: +44 29 2033 3333, App available)
      • Uber (App-based service)
      • Premier Taxis (Phone: +44 29 2055 5555)
      • Capital Cabs (Phone: +44 29 2077 7777)

  • Ride-Hailing Apps:

    • Uber operates in Cardiff, offering a convenient app-based booking system.
    • Bolt and other ride-hailing services may also be available.

3. Average Costs

Taxi fares in Cardiff depend on the type of taxi, distance, and time of day. Below is a general guide:

  • Hackney Carriages:

    • Base fare: ยฃ2.50โ€“ยฃ3.00 (daytime) or ยฃ3.00โ€“ยฃ3.50 (nighttime).
    • Per mile: Approximately ยฃ1.50โ€“ยฃ2.00.
    • Waiting time: Around ยฃ15โ€“ยฃ20 per hour.
    • Example: A 3-mile journey within the city center may cost ยฃ8โ€“ยฃ12 during the day.

  • Private Hire Vehicles:

    • Typically cheaper than Hackney carriages for longer distances.
    • Example: A trip from Cardiff city center to Cardiff Bay may cost ยฃ6โ€“ยฃ10.

  • Airport Transfers:

    • Cardiff Airport to Cardiff city center: ยฃ30โ€“ยฃ40 (Hackney carriage) or ยฃ25โ€“ยฃ35 (private hire).

Note: Fares may increase during peak hours, holidays, or special events (e.g., rugby matches at Principality Stadium).

4. Payment Methods

  • Most taxis in Cardiff accept the following payment methods:
    • Cash: Widely accepted by both Hackney carriages and private hire vehicles.
    • Card Payments: Many taxis now accept debit/credit cards, including contactless payments.
    • Mobile Payments: Some services (e.g., Uber, Dragon Taxis) allow payment through their apps using Apple Pay, Google Pay, or PayPal.

Tip: Always confirm the payment method with the driver before starting your journey.

5. Local Regulations

  • All taxis in Cardiff are regulated by Cardiff Council to ensure safety and fair pricing.
  • Hackney carriages must display a license plate and a meter.
  • Private hire vehicles must display a Cardiff Council license sticker and cannot pick up passengers without a prior booking.
  • Drivers are required to carry an ID badge issued by the council.

Tip: Avoid unlicensed taxis, as they are illegal and may not be insured.

6. Tips for Tourists

  • Plan Ahead: During busy times (e.g., weekends, match days), taxis may be in high demand. Pre-book a private hire vehicle to avoid long waits.
  • Use Taxi Ranks: If youโ€™re unsure where to hail a Hackney carriage, head to a designated taxi rank. These are usually located near train stations, shopping areas, and nightlife spots.
  • Check the Meter: Ensure the meter is running when using a Hackney carriage. If itโ€™s not, ask the driver to turn it on or agree on a fare before starting the journey.
  • Share Rides: If traveling with friends or family, sharing a taxi can be cost-effective.
  • Be Polite: Tipping is not mandatory but is appreciated. A tip of 10% or rounding up to the nearest pound is customary for good service.

7. Accessibility

  • Many Hackney carriages in Cardiff are wheelchair accessible. If you require an accessible vehicle, itโ€™s best to pre-book with a private hire company and specify your needs.
  • Some taxi companies also offer child seats upon request, but itโ€™s advisable to confirm this in advance.

8. Safety Considerations

  • Always use licensed taxis or private hire vehicles. Look for the official license plate or sticker.
  • If booking through an app, verify the driverโ€™s name, photo, and vehicle details before getting in.
  • Avoid accepting rides from unlicensed drivers, especially late at night.

9. Alternatives to Taxis

If taxis are unavailable or too expensive, consider these alternatives:

  • Buses: Cardiff Bus operates an extensive network with affordable fares (around ยฃ2โ€“ยฃ4 for a single journey).
  • Trains: Ideal for traveling to nearby towns or cities.
  • Cycling: Nextbike offers bike rentals across Cardiff.
  • Walking: Cardiff city center is compact and pedestrian-friendly.

10. Useful Contacts

  • Cardiff Council Licensing Department: For complaints or inquiries about taxi services.
  • Dragon Taxis: +44 29 2033 3333
  • Premier Taxis: +44 29 2055 5555
  • Capital Cabs: +44 29 2077 7777

By following this guide, youโ€™ll be well-prepared to navigate Cardiffโ€™s taxi services efficiently and safely. Enjoy your time in this vibrant city!