Global Major Cities Guide

Overview of support for finding jobs, skills training, and accessing the Job Centre Plus for employment benefits.

Sections

1. Types of Employment Assistance Available

The UK government and local organizations in Liverpool provide several types of employment-related benefits and support services:

a. Universal Credit (UC)

What it is: A financial benefit for individuals who are unemployed or on a low income. It replaces several older benefits, including Jobseeker’s Allowance (JSA), Housing Benefit, and Working Tax Credit.
Support offered: Financial assistance for living costs, housing, and childcare. It also includes access to a work coach who helps with job applications, CV writing, and interview preparation.

b. Jobseeker’s Allowance (JSA)

What it is: A benefit for people actively seeking work. While most people now claim Universal Credit, some may still be eligible for JSA.
Support offered: Financial support and access to job-seeking resources.

c. Employment and Support Allowance (ESA)

What it is: A benefit for individuals unable to work due to illness or disability.
Support offered: Financial assistance and help to prepare for work if you’re able to return in the future.

d. Local Job Centres

What they offer: Job Centres in Liverpool provide free employment services, including job listings, training opportunities, and advice on benefits. They also connect you with work coaches who can guide you through the job search process.

e. Skills and Training Programs

What they are: Liverpool City Council and local organizations offer free or subsidized training programs to improve employability, such as IT skills, English language courses, and vocational training.

f. Charities and Non-Profit Organizations

Examples: Organizations like The Women’s Organisation, Liverpool in Work, and The Prince’s Trust provide tailored support for specific groups, such as women, young people, and immigrants.

2. Eligibility Criteria

Eligibility for employment assistance benefits depends on your residency status, income, and employment situation. Below are the general criteria:

a. Universal Credit

Must be over 18 (or 16-17 in special circumstances).
Must live in the UK and have the right to reside.
Must have a low income or be unemployed.
Savings must be below £16,000.

b. Jobseeker’s Allowance

Must be over 18 and under State Pension age.
Must be actively seeking work and available to work.
Must have paid enough National Insurance contributions (for contribution-based JSA).

c. Employment and Support Allowance

Must have a health condition or disability that affects your ability to work.
Must provide medical evidence (e.g., a doctor’s note).

d. Training and Skills Programs

Open to most residents, but some programs may prioritize specific groups (e.g., unemployed individuals, young people, or immigrants).

e. Immigrants and Newcomers

If you’re new to Liverpool, your eligibility for benefits depends on your immigration status:
- EU/EEA Nationals: May need to pass a Habitual Residence Test to prove you intend to stay in the UK.
- Non-EU Nationals: Eligibility depends on your visa type. For example, those on work visas may not qualify for public funds.

3. Associated Costs

Most employment assistance services are free of charge, including:

Access to Job Centres.
Universal Credit and other benefits (if eligible).
Training programs offered by local councils or charities.

However, some advanced training courses or certifications may have fees. Check with the specific provider for details.

4. Application Procedures

Here’s how to apply for employment assistance in Liverpool:

a. Universal Credit

Apply online: Visit the Universal Credit website to start your application.
Create an account: You’ll need an email address and personal details (e.g., National Insurance number, bank account details).
Attend an interview: You’ll be invited to a Job Centre for an initial meeting with a work coach.

b. Jobseeker’s Allowance

Apply online: Visit the JSA application page.
Provide details: Include your employment history and proof of identity.
Attend an interview: You’ll need to visit a Job Centre to discuss your job search plan.

c. Employment and Support Allowance

Apply online or by phone: Visit the ESA page or call the helpline.
Submit medical evidence: Provide a doctor’s note or other proof of your condition.
Attend a Work Capability Assessment: This determines your ability to work.

d. Training Programs

Visit the Liverpool City Council website or contact local organizations like Liverpool in Work to find available courses.
Register online or in person, depending on the program.

5. Local Considerations and Resources in Liverpool

Liverpool has a strong network of support for job seekers. Here are some local resources and tips:

a. Job Centres in Liverpool

Liverpool City Job Centre: 14-16 Williamson Square, Liverpool, L1 1EB.
Toxteth Job Centre: 9 High Park Street, Liverpool, L8 8DX.
Contact: Use the Job Centre Plus office locator to find the nearest one.

b. Liverpool in Work

A free service provided by Liverpool City Council to help residents find jobs, apprenticeships, and training.
Website: Liverpool in Work
Contact: Email [email protected] or call 0151 233 5312.

c. The Women’s Organisation

Offers employment and business support for women in Liverpool.
Website: The Women’s Organisation

d. The Prince’s Trust

Provides support for young people (ages 16-30) to find work or start a business.
Website: The Prince’s Trust

e. Cultural and Practical Tips

Be proactive: Liverpool has a friendly and supportive community, but it’s important to actively engage with services and attend appointments.
Networking: Attend local job fairs and community events to meet potential employers.
Public transport: Use Merseytravel buses and trains to access Job Centres and training locations. Consider getting a travel pass for cost savings.

6. Additional Support for Immigrants

If you’re new to Liverpool, consider reaching out to organizations that specialize in helping immigrants:

Migrant Help: Provides advice on immigration and asylum issues.
Refugee Action: Offers support for refugees and asylum seekers, including employment advice.

By utilizing these resources and services, you can navigate the employment assistance system in Liverpool effectively. If you need further help, don’t hesitate to contact local organizations or visit a Job Centre for personalized advice.