Chicago
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Cash vs. Digital Payments
Guidance on when to use cash versus digital payment methods like credit cards, debit cards, and mobile payment apps.
Sections
1. Preferred Payment Methods in Chicago
- Digital Payments: Digital payments are the dominant form of transaction in Chicago. Credit cards, debit cards, and mobile payment platforms (e.g., Apple Pay, Google Pay, Samsung Pay) are widely accepted across the city. Many businesses, especially in urban areas, prefer digital payments for their speed and convenience.
- Cash: While cash is still accepted in most places, its use is declining. Some businesses, particularly in the downtown area, have even adopted cashless policies, meaning they only accept digital payments.
2. Specific Categories of Use
a. Public Transportation
- Digital Payments: The Chicago Transit Authority (CTA), which operates buses and trains, uses the Ventra Card system. You can load money onto a Ventra Card or use contactless payment methods (e.g., credit/debit cards or mobile wallets) directly at turnstiles and on buses.
- Cash: Cash is accepted on buses, but exact change is required. Cash is not accepted at train stations.
b. Restaurants and Cafes
- Digital Payments: Most restaurants, cafes, and bars accept credit/debit cards and mobile payments. Many establishments also allow you to split bills digitally.
- Cash: Smaller, family-owned restaurants or food trucks may prefer or only accept cash, though this is becoming less common.
c. Retail Stores
- Digital Payments: Large retail chains, department stores, and boutiques almost universally accept digital payments.
- Cash: Cash is accepted, but some high-end or modern stores may be cashless.
d. Tipping
- Digital Payments: Many restaurants and service providers allow you to add a tip when paying digitally. Ride-hailing apps like Uber and Lyft also have in-app tipping options.
- Cash: Tipping in cash is still common, especially for hotel staff, taxi drivers, and delivery personnel.
e. Ride-Hailing and Taxis
- Digital Payments: Ride-hailing services like Uber and Lyft operate entirely through digital payments. Chicago taxis also accept credit/debit cards.
- Cash: Cash is accepted in taxis, but drivers may not always have change.
f. Attractions and Entertainment
- Digital Payments: Museums, theaters, and tourist attractions like the Art Institute of Chicago or Willis Tower Skydeck typically accept digital payments for tickets and gift shop purchases.
- Cash: Some smaller attractions or street vendors may only accept cash.
g. Street Vendors and Farmers Markets
- Digital Payments: Increasingly, street vendors and farmers markets are adopting mobile payment systems like Square or Venmo.
- Cash: Cash is still widely used in these settings, so itโs a good idea to carry some small bills.
3. Associated Costs
- Digital Payments:
- Credit card transactions may incur foreign transaction fees if youโre using an international card. Check with your bank before traveling.
- Some businesses may impose a small surcharge for using credit cards, especially for small purchases (e.g., under $10).
- Cash:
- ATMs may charge withdrawal fees, especially if youโre using an out-of-network card. Fees typically range from $2 to $5 per transaction.
- Currency exchange services at airports or tourist areas often have unfavorable rates. Itโs better to withdraw cash from an ATM or exchange money at a bank.
4. Common Procedures
- Using Digital Payments:
- Credit/Debit Cards: Insert, swipe, or tap your card at payment terminals. Most terminals support contactless payments.
- Mobile Payments: Open your mobile wallet app (e.g., Apple Pay) and hold your phone near the payment terminal.
- Online Payments: Many businesses allow you to prepay for services (e.g., tickets, reservations) online.
- Using Cash:
- Always carry small denominations ($1, $5, $10) for convenience.
- Be prepared to pay exact amounts in situations like bus fares or small vendor purchases.
5. Acceptance at Local Sites
- Widely Accepted: Digital payments are accepted at nearly all major establishments, including chain stores, restaurants, hotels, and tourist attractions.
- Limited Acceptance: Cash is less commonly accepted at modern or high-tech businesses, such as cashless restaurants or ride-hailing services.
- Essential for Cash: Some small businesses, street vendors, and older establishments may still rely on cash.
6. Cultural Considerations
- Convenience and Speed: Chicagoans value efficiency, so digital payments are often preferred for their speed. Using cash for large transactions may be seen as inconvenient.
- Tipping Etiquette: Tipping is an important part of American culture. Standard tipping rates are:
- Restaurants: 15-20% of the bill.
- Taxis and ride-hailing: 10-15%.
- Hotel staff: $1-5 per service (e.g., per bag for bellhops).
- Cash tips are appreciated but not mandatory if youโve already tipped digitally.
- Security: Carrying large amounts of cash is generally discouraged for safety reasons. Digital payments are considered more secure.
- Cashless Trend: Chicago is part of a growing trend in the U.S. toward cashless transactions. Some businesses may refuse cash altogether, so itโs wise to have a credit/debit card or mobile payment option available.
7. Recommendations for Visitors
- Carry Both: While digital payments are dominant, itโs a good idea to carry a small amount of cash (around $20-$50 in small denominations) for emergencies or small purchases.
- Use Contactless Payments: If you have a contactless credit/debit card or mobile wallet, youโll find it very convenient in Chicago.
- Check Fees: If youโre an international visitor, confirm with your bank about foreign transaction fees and ATM withdrawal charges.
- Stay Updated: Some businesses may have specific payment policies, so check their website or call ahead if youโre unsure.
By understanding these details, youโll be well-prepared to navigate Chicagoโs payment systems with ease. Whether youโre dining at a Michelin-starred restaurant, exploring the cityโs iconic attractions, or grabbing a hot dog from a street vendor, youโll know exactly how to pay!