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Utilities and Services

Guidance on setting up essential services such as electricity, water, internet, and waste disposal in new accommodations.

Sections

1. Overview of Utilities in Chicago

When renting or owning a home in Chicago, you will need to set up and manage several essential utilities and services. These typically include:

  • Electricity
  • Natural Gas
  • Water and Sewer
  • Trash and Recycling
  • Internet and Cable
  • Phone Services

Each utility has its own provider(s), setup process, and billing system. Below is a breakdown of each utility type, including costs, procedures, and tips.


2. Electricity

Provider:

  • Commonwealth Edison (ComEd) is the primary electricity provider in Chicago.

Costs:

  • Electricity costs in Chicago average around $0.16 per kilowatt-hour (kWh), with monthly bills typically ranging from $80 to $150, depending on the size of your home and usage.
  • ComEd offers budget billing plans to help spread costs evenly throughout the year.

How to Set It Up:

  1. Visit the ComEd website (www.comed.com) or call their customer service at 1-800-334-7661.
  2. Provide your address, move-in date, and personal identification (e.g., Social Security Number or passport if you're an immigrant).
  3. A deposit may be required if you have no credit history in the U.S.
  4. Service can usually be activated within 1-2 business days.

Tips:

  • Sign up for eBill (paperless billing) and automatic payments to avoid late fees.
  • Consider enrolling in ComEdโ€™s Peak Time Savings Program to reduce costs by using electricity during off-peak hours.

3. Natural Gas

Provider:

  • Peoples Gas is the main natural gas provider in Chicago.

Costs:

  • Natural gas costs vary seasonally, with higher bills in winter due to heating. Monthly bills typically range from $50 to $200.
  • The average cost per therm (unit of gas) is around $1.00 to $1.20.

How to Set It Up:

  1. Visit the Peoples Gas website (www.peoplesgasdelivery.com) or call 1-866-556-6001.
  2. Provide your address, move-in date, and identification details.
  3. A deposit may be required for new customers without a credit history.
  4. Service activation usually takes 1-2 business days.

Tips:

  • Enroll in the Budget Billing Program to avoid seasonal spikes in your bill.
  • Ensure your home is well-insulated to reduce heating costs during Chicagoโ€™s cold winters.

4. Water and Sewer

Provider:

  • The City of Chicago Department of Water Management handles water and sewer services.

Costs:

  • Water bills are typically included in rent for most apartments. If you own a home, youโ€™ll pay directly to the city.
  • The average water bill for homeowners is around $40 to $60 per month, depending on usage.

How to Set It Up:

  • If youโ€™re renting, confirm with your landlord whether water is included in your rent.
  • For homeowners, water service is automatically tied to the property. Youโ€™ll need to contact the Department of Water Management at 312-744-4420 to update the account to your name.

Tips:

  • Chicago does not have water meters in all homes, so some properties are billed on a flat rate. Consider requesting a meter installation to potentially lower costs.

5. Trash and Recycling

Provider:

  • The City of Chicago Department of Streets and Sanitation manages trash and recycling services.

Costs:

  • Trash and recycling services are typically included in property taxes for homeowners or in rent for tenants.
  • There is no separate bill for these services.

How to Set It Up:

  • Trash and recycling bins are provided by the city. If you need a replacement or additional bins, call 311 or visit the cityโ€™s website.

Tips:

  • Chicago has a Blue Cart Recycling Program for recyclables. Make sure to follow the cityโ€™s recycling guidelines to avoid contamination fines.

6. Internet and Cable

Providers:

  • Major providers in Chicago include:
    • Xfinity (Comcast)
    • AT&T
    • RCN
    • Google Fiber (limited availability)

Costs:

  • Internet plans start at around $40 to $70 per month for basic speeds (50-100 Mbps).
  • Bundled internet and cable packages range from $100 to $200 per month, depending on the provider and services.

How to Set It Up:

  1. Compare plans and pricing on provider websites or through comparison tools like Allconnect.
  2. Contact the provider to schedule installation. Some providers offer self-installation kits.
  3. Provide your address and identification details.
  4. Installation fees may apply (typically $50 to $100).

Tips:

  • Check for promotional offers for new customers, such as discounted rates or free installation.
  • If youโ€™re a student, inquire about student discounts.

7. Phone Services

Providers:

  • Major mobile carriers in Chicago include:
    • Verizon
    • AT&T
    • T-Mobile
    • Mint Mobile (budget-friendly option)

Costs:

  • Monthly plans range from $30 to $100, depending on the carrier and data plan.

How to Set It Up:

  1. Visit a carrier store or their website to choose a plan.
  2. Provide identification and proof of address.
  3. If youโ€™re bringing your own phone, ensure itโ€™s compatible with the carrierโ€™s network.

Tips:

  • Prepaid plans are a good option for new residents without a U.S. credit history.
  • Check coverage maps to ensure good service in your neighborhood.

8. City-Specific Considerations

  • Seasonal Energy Costs: Chicago experiences extreme winters and hot summers, which can significantly impact heating and cooling bills. Budget accordingly.
  • Energy Assistance Programs: If youโ€™re a low-income resident, you may qualify for programs like LIHEAP (Low Income Home Energy Assistance Program) to help with utility bills.
  • Building-Specific Rules: Many apartment buildings in Chicago include some utilities (e.g., water, trash, or heat) in the rent. Always confirm with your landlord what is included.
  • Smart Meters: ComEd and Peoples Gas have installed smart meters in many homes, allowing you to monitor usage and reduce costs.

9. Cultural and Practical Tips

  • Utility Sharing: If youโ€™re living with roommates, discuss how utility bills will be split and ensure all names are on the accounts to avoid disputes.
  • Energy Efficiency: Chicago has several energy efficiency programs. Consider upgrading to energy-efficient appliances or using smart thermostats to save on costs.
  • Emergency Contacts: For power outages or gas leaks, contact ComEd or Peoples Gas immediately. Dial 311 for non-emergency city services.

By following this guide, youโ€™ll be well-prepared to set up and manage utilities and services in Chicago. If you have further questions or need assistance, feel free to ask!